Extended Stay America Suites New Orleans Metairie

2.5 star property
Hotel in Metairie

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Photo gallery for Extended Stay America Suites New Orleans Metairie

Lobby - Extended Stay America Suites New Orleans Metairie (Metairie)
Property amenity - Extended Stay America Suites New Orleans Metairie (Metairie)
Lobby - Extended Stay America Suites New Orleans Metairie (Metairie)
Studio, 2 Double Beds, Non Smoking | Desk, iron/ironing board, free WiFi - Extended Stay America Suites New Orleans Metairie (Metairie)
Lobby - Extended Stay America Suites New Orleans Metairie (Metairie)
In the heart of Metairie, Extended Stay America Suites New Orleans Metairie offers a warm welcome with free to-go breakfast and laundry facilities. Connect to in-room WiFi, grab a snack from the vending machine, and enjoy extended parking.

Reviews

6.2 out of 10
Good

Popular amenities

  • Pet friendly
  • Non-smoking
  • Laundry facilities
  • Free breakfast
  • 24/7 front desk
  • Free parking

Main amenities (6)

  • Housekeeping (on request)
  • 24-hour front desk
  • Air conditioning
  • Front-desk safe
  • Vending machine
  • Self-serve laundry

Feel at home (6)

  • Kitchen
  • Private bathroom
  • Premium TV channels
  • Laundry facilities
  • Coffee/tea maker
  • Elevator
$72 nightly
The total price is $82
Dec 23 - Dec 24
Total with taxes and fees

Room options

Available filters for rooms
Showing 3 of 3 rooms

Studio, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

Studio, 2 Double Beds, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 4
  • 2 Double Beds

Studio, 1 Queen Bed, Accessible, Non Smoking

Highlights

Air conditioning
Kitchen
Refrigerator
Flat-screen TV
Private bathroom
Shower/tub combination
Microwave
Coffee/tea maker
  • Sleeps 2
  • 1 Queen Bed

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About the neighborhood

Map
3300 S I 10 Service Rd W, Metairie, LA, 70001

What's nearby

  • Metairie Business District - 1 min walk - 0.0 km
  • Omega Hospital - 5 min walk - 0.5 km
  • Crescent City Surgical Centre - 7 min walk - 0.6 km
  • Lakeside Shopping Center - 15 min walk - 1.3 km
  • Clearview Mall - 3 min drive - 3.6 km

Getting around

  • Louis Armstrong New Orleans Intl. Airport (MSY) - 14 min drive
  • New Orleans Union Passenger Terminal - 17 min drive

Restaurants

  • ‪Circle K - ‬10 min walk
  • ‪Buffalo Wild Wings - ‬3 min drive
  • ‪Little Tokyo Restaurant - ‬9 min walk
  • ‪Outback Steakhouse - ‬3 min drive
  • ‪IHOP - ‬4 min walk

About this property

Extended Stay America Suites New Orleans Metairie

When you stay at Extended Stay America Suites New Orleans Metairie, you'll be within a 10-minute drive of Caesars Superdome and Canal Street. Free perks include WiFi, self parking, and on-the-go breakfast daily between 6 AM and 9:30 AM. Also, Mississippi River and Smoothie King Center are within a short drive.

At a glance

DONE

Hotel size

    • 102 rooms
    • Arranged over 4 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: midnight
    • Minimum check-in age: 18
    • Check-out time is 11 AM
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
    • This property doesn't offer after-hours check-in
    • For any questions, please contact the property using the information on the booking confirmation
    • Information provided by the property may be translated using automated translation tools
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Children

    • No cribs (infant beds)
DONE

Pets

    • Pets allowed (2 total)*
    • Service animals welcome
    • Restrictions apply*
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Free on-the-go breakfast each morning 6 AM–9:30 AM

Services

  • 24-hour front desk
  • Laundry facilities

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk

Accessibility

  • Elevator

Room amenities

Be entertained

  • Flat-screen television
  • Premium cable channels

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishes, and utensils

More

  • Housekeeping on request (surcharge)

Fees & policies

Optional extras

  • Housekeeping is offered for an extra charge of USD 10 per day

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 25.00 per pet, per night (maximum USD 150 per stay)

Policies

This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International

Also known as

Extended Stay America Metairie
Extended Stay America New Orleans Metairie Aparthotel
Extended Stay America New Orleans Aparthotel Metairie
Extended Stay America New Orleans Metairie
Extended Stay America New Orleans Aparthotel
Extended Stay America New Orleans Metairie Hotel
Extend Stay America Orleans M
Extended Stay America New Orleans Metairie
Extended Stay America Suites New Orleans Metairie Hotel
Extended Stay America Suites New Orleans Metairie Metairie
Extended Stay America Suites New Orleans Metairie Hotel Metairie

Frequently asked questions

Does Extended Stay America Suites New Orleans Metairie offer free cancellation for a full refund?

Yes, Extended Stay America Suites New Orleans Metairie does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Extended Stay America Suites New Orleans Metairie?

Yes, pets are welcome, with a limit of 2 total. There's a charge of USD 25.00 per pet, per night. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

Is parking offered on site at Extended Stay America Suites New Orleans Metairie?

Yes, there's free self parking.

What are the check-in and check-out times at Extended Stay America Suites New Orleans Metairie?

Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is 11 AM.

Is there an onsite casino at Extended Stay America Suites New Orleans Metairie?

No, this hotel doesn't have a casino, but Fair Grounds Race Course (10-min drive) and Caesars New Orleans Casino (11-min drive) are both nearby.

Does Extended Stay America Suites New Orleans Metairie have self-catered rooms fitted with kitchens or kitchenettes?

Yes, a kitchen is available in every room, and also includes a coffee maker, cookware, and a refrigerator.

What's the area around Extended Stay America Suites New Orleans Metairie like?

Extended Stay America Suites New Orleans Metairie is located a short 1-minute walk from Metairie Business District.

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Extended Stay America Suites New Orleans Metairie Reviews

Reviews

6.2

Good

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

6.4/10

Property conditions & facilities

6.0/10

Eco-friendliness

Popular mentions

Room
Service staff
Bathroom
Breakfast
Bed
Coffee
Booking
Kitchen
Elevator
Refrigerator

Reviews

10/10 Exceptional

Clean room but aged. Beds were comfortable. Walk by breakfast was not kept up. Nothing there but one muffin and a few granola bars. No coffee and no coffee pot in room
Greg, 1-night trip

8/10 Very good

The staff is friendly and helpful.
Carlotta, 3-night trip

10/10 Exceptional

The staff is very professional, and my stay was exceptional. Great experience, thank you!$!$
Kirby, 1-night trip

10/10 Exceptional

Very nice Hotel, I was surprised at the size of the room for the price I paid. Room was very spacious liked the fact it had a kitchenette, stove top, sink, microwave and Refrigerator. Room was clean, had a nice clean smell. Front Desk Staff very friendly very helpful. Brandi very knowledgeable of area Restaraunts.
Randall E., 1-night trip

6/10 Good

Location was good 20mins outside the city… Hotel could have been cleaner.
Anthony, 3-night trip

2/10 Poor

Staff was friendly!
Mary, 2-night trip

10/10 Exceptional

It severs perfectly for what we were there for. I knew that I wouldn’t be in our room very much just needed a place to sleep and shower and was fairly decent, and so therefore it was perfect. I would stay again if used for this purpose again. Front desk was very helpful. And great location to plenty of things to do and food.
Fawn, 2-night trip

2/10 Poor

My stay at this property was extremely disappointing from start to finish. The room was nothing like the photos advertised on Hotels.com. When I arrived, the space was dirty, outdated, and poorly maintained. The microwave was broken and so was the chair, the bathroom had visible grime. The noise level was unbearable — loud guests, slamming doors, and hallway noise kept me up most of the day becauseI work over nights. The pnly staff person the was pleasant and welcoming was Rena. The other two people were rude and very unwelcoming. Their attitude felt unprofessional and dismissive. For the price I paid, I expected at least basic comfort and cleanliness, but this stay failed in every way. I honestly only stayed due to the fact that we were wait for our apartment to be ready so we were short on cash. And i know it would take forever to get a refund to go somewhere else. I will not be returning to this hotel, and I strongly recommend choosing another property if you want a clean, safe, and restful stay.
Janice, 14-night trip

10/10 Exceptional

Clean room late check in all what was to be expected
Sergio, 1-night trip

6/10 Good

Front desk good service

It was good. We had to move rooms do to a smoker not following the posted non smoki g signs. We had to move. I have sever asthama & allergy. It shut me down in minuites of being in the room. The front desk handled it quickly . They moved us to a much cleaner room without the cigarette smoke. Good service.
Lynne, 1-night trip

8/10 Very good

My only real complaint would be cleanliness. The stove definitely needed some attention. And the floor looked fine until I spilled water and upon wiping it up with the provided white towel, it was not even close to clean. The staff are friendly and helpful. The room was comfortable and a nice size.
Angela, 1-night trip

8/10 Very good

Good location. Friendly staff. Needs some attent

Room was clean. Facility too. 3 mornings out of our 6 day stay they were out of coffee at 8:am. Also no breakfast bars or muffins. Breakfast was advertised til 9:30. Staff were very friendly. No quarters available for laundry on sunday afternoon. We would visit here again because of location and staff. Some maintenance needed
Lucy, 7-night trip

10/10 Exceptional

Happy customer

Service was great and professional
Vinson, 1-night trip

8/10 Very good

Mechelle's review

Great customer service. The hotel was clean and in order. The only problem I had was comfort, while trying to sleep. The pillows were to soft for me,due to a neck injury. All three put together didn't help. But overall I give an A-
Rosalynn, 3-night trip

8/10 Very good

The location was very close to food, dining, and entertainment. Located in a quiet area. The hotel was dirty. The lobby area, elevator, hallway to the room and the room was dirty. The floors don’t get mopped and rooms don’t get cleaned. I went to the nearest dollar tree and purchased bleach and fabuloso, and then clean the kitchen countertops, bathroom vanity, toilet, tub (dirt ring) and the leather chair. I also asked for a vacuum cleaner because the floor was dirty and had long stringy black hair on the bathroom floor and carpeted area. If the hotel and the room was clean I would have given this location five stars.
Tamatha, 5-night trip

4/10 Fair

First of all I want to say the front desk people at check in and check out were kind. As an extended stay hotel, I expected the room to have more things like plates, cups, utensils, cooking tools etc. in the cabinets. Even for 1 night, I was hoping for those items to eat in. I don't think I should have to ask but part of the experience of an "extended stay" hotel. While the flooring, towels, bed, shower and toilet felt fresh, stains on the counters/shelves, dirt underneath the liner of the trash can made me feel I would not want to stay here again. I also don't like being on the ground floor as a single traveler. As I was about to go to bed, the full size apartment refrigerator started making a loud noise. I decided to sleep through it instead of having someone in my room or having to move. I did have dinner leftovers in the fridge that I was able to microwave before my early morning departure.
Marla, 1-night trip

4/10 Fair

The staff was very friendly and luckily the other hotel guests were not noisy, but it was the dirtiest hotel I've ever stayed in. There was hair in the tub and on the counter when I arrived. No drain cover on the bathroom drain so you could see all the hair caught in the drain. Stains and damaged areas all over the carpet and bathroom counter. Lots of the furniture in the room was severely damaged. There was lots of mold growing around the vent at the elevator lobby that had been painted over. It's clear the entire place has not been kept up for years. I wasn't expecting much for what I paid, but I was definitely not expecting it to be that dirty. Also, it says breakfast is included, but they don't offer any breakfast. There is only a small coffee bar.
Camille, 1-night trip

4/10 Fair

Horrible stay

So we get to the hotel & the gentlemen was friendly. So then we get to the room they have no ice machines on the property. They have ice trays in the freezer. Horrible Then i was looking for a coffee pot & they have none in the rooms. The only time for coffee is in the morning. So then we went to use the microwave to make popcorn & it was filthy. So i finally seen someone at the front desk told them about it. They went & cleaned it & i noticed the floor had crumbs on it. That happened after they cleaned the microwave. The bed (mattress) needs changing out. They didn't even have a blow dryer in the bathroom. The hallways needed vacuuming really bad. The bathtub had an acorn on the drain. Was not satisfied at all. Its a shame the money they charge you & things like this happen. I have a service dog & they charge me a fee & you get it back after you leave.
Danielle, 2-night trip

8/10 Very good

It’s a great place to stay
Carlotta, 4-night trip

8/10 Very good

It was nice, not much to say, I only stayed one night.
Nathan, 1-night trip

10/10 Exceptional

Great experience!$!$
Kirby, 14-night trip

6/10 Good

Overnight stay

Room attic kitchen bathtub has stains. Some insects present overall Stay was OK
Kevin, 1-night trip

10/10 Exceptional

Wonderful stay
Maria, 2-night trip

4/10 Fair

The first room smelled like smoke although it’s a smoke free facility? The next room smelled like a bad body odor! The telephone was totally broken and the shower was filthy! There were the pots or pans no plates glasses or silverware! When I went to the front desk to enquirer about the lack of cooking supplies, I was told because it was a full house that there wasn’t anything available. The next day I went back to enquirer about the cook supplies again I was given a skillet and two plates two forks and two cups and was told to check back later for any additional items.
Reginald, 4-night trip

2/10 Poor

The most rundown and disgusting hotel I ever stayed at.
Lissette, 1-night trip