Stains on the sofa. Unable to sit and enjoy the view. Also noticed brown stains on the sheets.
Myrna
ทริป 1 คืน
10/10
mark
ทริป 1 คืน
10/10
Jaclyn
ทริป 1 คืน
10/10
Everything was good.
ผู้เข้าพักจริง
ทริป 2 คืน
2/10
How is this a Marriott hotel? I've had better experiences at Holiday Inn. We were a part of a large group that easily spent over $100K at the hotel this weekend and we could not have been treated worse. Absolutely terrible experience. Do not trust this place with your events!!
ผู้เข้าพักจริง
ทริป 2 คืน
2/10
Far from a 4 star hotel, and certainly doesn’t come close to other Autograph Collection hotels. You couldn’t pay me or my 140 guests we hosted this weekend to spend another night at this place.
Nicholas
ทริปกับครอบครัว 5 คืน
2/10
At best, the Luminary Hotel is a 3 star hotel. You could not pay me or the 140 guests we hosted this weekend to stay another night at this place. The people running this hotel should not be in the hospitality business. Here are the highlights:
- numerous billing issues
- rooms are not even close to as described
- housekeeping entered room with Do Not Disturb sign
- impossible to get a hold of anyone by room phone
- pool is ridiculously small and not nearly enough seats
- just about every bar/ restaurant had wrong operating hours
The only positive thing we have to say about our experience this past weekend was that the valet attendants were very nice and worked hard.
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
2/10
Absolutely not a 4 star hotel and very far from the Autograph Collection standard. I can’t remember the last time I stayed at such a terribly run hotel. You couldn’t pay us to spend another night at this place.
Jeffrey
ทริปกับครอบครัว 2 คืน
10/10
cindy
ทริปกับครอบครัว 4 คืน
4/10
riccardo
ทริป 4 คืน
8/10
I was in a room on the 12th floor near the elevator and it was noisy. Also, the alarm clock went off very early even though I did not set it.
Mary Louise
ทริปธุรกิจ 1 คืน
10/10
Stephen
ทริปธุรกิจ 3 คืน
10/10
When booking any hotel through a travel site you are taking a bit of a risk, not knowing for certain what room you will get. We read about the noisy side and the quite side, the noise side facing the downtown area. The room we had at Luminary could not have been better. Spectacular view of the Caloosahatchee River. We had nothing to want for in the room. The location was fabulous. The neighborhood that it’s placed against is full of shops, brew pubs, pizza places all within 50 yards of the hotel. If you’re looking for a premium fish restaurant there is one right between the river and the hotel. Also on that side of the hotel are a few whimsical art pieces. Would have to look again but I think there is a theme with some of the art pieces along the river with the one in the village
The Beacon rooftop bar is a great place to be for sunset. We had a couple drinks and small plates to share. It is not a full restaurant, offering only tasty hors d’oeuvre.
Not sure how the rooms are assigned. Maybe it was due to the fact that our stay did not include weekends or the time of year. Could have been that they saw we were of an age that getting in early and getting a good night sleep is a premium. Would like to think they took all those factors in before assigning the room
Best hotel experience we have had in a while. Staff was understanding, peasant, and helpful
PAT
ทริปโรแมนติก 5 คืน
10/10
Samantha
ทริป 1 คืน
10/10
Good experience.
Andrew
ทริป 1 คืน
10/10
My two night stay was amazing i had a corner balcony with city view of downtown fort myers. I love how the luminary was near many restaurants and the hotel itself had a bar. Highly recommend
Jeff
ทริปโรแมนติก 2 คืน
10/10
James
ทริป 1 คืน
10/10
Tyler
ทริป 1 คืน
10/10
John
ทริป 1 คืน
8/10
Heather
ทริปกับครอบครัว 2 คืน
10/10
This was our second stay at the Luminary. Great hotel, great location, views, restaurants all within walking distance.
Robert H
ทริปกับครอบครัว 4 คืน
10/10
Katharine
ทริป 2 คืน
10/10
Nice room,attentive staff
Tiki
ทริปกับครอบครัว 1 คืน
10/10
THOMAS
ทริปกับเพื่อน 2 คืน
8/10
Althought my reservation included parking they tried to charge me $20/day and also charged me almost $2000 on my credit card saying it was for "incidentals" and I spent an hour having to argue with them to get it reversed. Then when I checked out they STILL charged me for parking and had to reverse it even though they said they would the day I checked in. We called the front desk for some toiletries THREE times before they delivered them to our room.