2/10 แย่
7 พฤษภาคม ค.ศ. 2021
Received an email 8 minutes before checking in advising that we could not check in to our apartment until 4:30 pm due to the cleaner not cleaning the apartment until this time.
Naturally being on holiday I was not constantly checking emails so did not see this until I was already at the hotel.
I contacted the company to confirm if a cleaner had been as there was blood on the bedding. The company did not confirm if the apartment had been cleaned and requested I send photographic proof of the blood.
I sent this through and a woman popped by at 5:20pm the following day to deliver clean bedding for me to change the sheets myself and touch the bloody bedding once again...
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