I wasn’t allowed to stay at the hotel because I didn’t have the extra $100 deposit required by the property. The property assured me to call the booking company and my stay would be refunded or transferred. When I was finally able to get ahold of the booking company the following day, they were required to inquire with the property for the approval for the refund. I was told the property denied the refund request (even after assuring me to contact the booking company). It’s all just so crazy that I was refused a room to stay in and was refused the return of the cost and taxes of said room. So I basically handed $80 to a hotel chain and/or the booking company that wouldn’t/couldn’t and DIDNT produce said room. I slept in my vehicle that night and unfortunately this IS NOT THE FIRST TIME I have had this unfortunate experience which other then failure to read the fine print that is so hard to find you miss it completely- I did absolutely nothing in the wrong other then go thru this booking company!! And nothing I have done has been able to get my money refunded. So if you love sleeping in your vehicle and throwing money out the window. DONT USE THESE SERVICES. OR OPT FOR THE $8.00 PROTECT YOUR RESERVATION FEE. BECAUSE YOU MAY VERY WELL NEED IT!!!
Sindy
Sindy, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
13 เม.ย. 2025
Bad stay
It was supposed to be a smoke free facility, it smelled like an ash tray. The bathroom floor was super sticky. Later in the evening, pot smell was coming into our room. Tub was yucky. Burn marks on the safe. Very disappointed. Will never stay in a Super 8 again.
Rieta
Rieta, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
7 เม.ย. 2025
Morgan
Morgan, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
6 เม.ย. 2025
Morgan
Morgan, ทริป 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
5 เม.ย. 2025
Not worth the money
We ordered a queen bed room. The bed was not a queen it was a full side bed. The pillows are not bed/sleeping pillows. They are square accent pillows. The bathroom ceiling was cracked and looked as though it was about to collapse and the tub was covered in mold.
The linens were clean and the room was tidy but was still unable to sleep peacefully as the facility itself didn’t feel clean.
They send you requests to check in online where you send them your photo ID and then charge your card for incidentals. Then when we arrived they made us do it a second time insisting us the incidental fee of $100 was not going to be charged twice. It was charged twice. Watching to see if they are both returned…..
I understand this is a cheaper hotel but definitely not worth the money we spent on this stay.
ผู้เข้าพักจริง
ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
16 มี.ค. 2025
Smelled like weed
Allissa
Allissa, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
9 มี.ค. 2025
Leslie
Leslie, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
6/10 ดี
24 ก.พ. 2025
Had to get a room due to winter weather conditions. I reserved an accessible room. I got a room on the third floor. There is no elevator and I have bad knees so that was difficult. The hallway smelled of cigarette smoke. Thankfully, once in the room, it didn’t smell and was clean. The bathroom faucet dripped continuously. I won’t be staying at this property again.
ผู้เข้าพักจริง
ทริป 2 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
4/10 พอใช้
23 ก.พ. 2025
It was during XTremely could weather, and I am disabled and had support animal with me. When we were to change room for last evening, they DID NOT come to contact us when room was ready, so we had to remain outside for 3 hrs more than expected! Missed dog sitter, so they took our deposit because the my shorthair Chihuahua had to come with us! They took our deposit, saying they had to "shampoo ALL the carpet! Dog NEVER made a mess and we were out 100.00! Very rude staff!
Linda
Linda, ทริปโรแมนติก 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
16 ก.พ. 2025
Not bad for a night. Stayed in a room with a tub. Functions to tirn on the tub were weird. Drain had a bunch of red hair. Clerk want very knowledgeable.
Rochelle
Rochelle, ทริปโรแมนติก 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
6/10 ดี
15 ก.พ. 2025
The staff wasn't available for my late check in , we waited 20 minutes before the front desk staff showed up.
ผู้เข้าพักจริง
ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
2/10 แย่
15 ก.พ. 2025
You drive up to a lobby that is locked door check in at 6pm. A guy peeps around and sees you without a smile. You don't know if he is the manager or what. He let's you in. You are greeted by a cage of what looks like bullet proof glass. Strangely there were a lot is cars in the parking lot that were nice. One was always running and people were going to that car. The hallways smelled of weed and we were driving through moving across country. The parking lot also had indesirables walking around. Valuables in a car there is no way they could vouch.. plus the massive setback of burglary happened wasn't worth the risk. We checked out 30 minutes after checkin when we came to our senses after a long drive and dinner. No refund was given. We checked in to the comfort suites down the street. 40 bucks more, so what were we thanking?
Jason
Jason, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Orbitz ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
14 ก.พ. 2025
Kandice
Kandice, ทริป 1 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
8/10 ดีมาก
14 ก.พ. 2025
Overall good stay. Would book again. Breakfast ladies a sweetheart!
Taneisha
Taneisha, ทริปกับเพื่อน 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
13 ก.พ. 2025
Melissa
Melissa, ทริปกับครอบครัว 6 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
12 ก.พ. 2025
The.breakfest lady closed breakfest 5 min early so i was unable to have breakfest with my kids
Heather
Heather, ทริปกับครอบครัว 1 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
2/10 แย่
6 ก.พ. 2025
Heroin needles cleaning poked in the mattress, tissue used for quick fixes.
Alexis
Alexis, ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Expedia ที่ตรวจสอบแล้ว
8/10 ดีมาก
1 ก.พ. 2025
It was fine for sleeping for the night. It would not be my choice for an extended holiday stay.