Sheraton Imperial Kuala Lumpur Hotel

5.0 star property
Luxury hotel with spa, near Petronas Twin Towers

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Photo gallery for Sheraton Imperial Kuala Lumpur Hotel

Serves lunch, dinner and happy hour
3 restaurants, breakfast, lunch, dinner served; international cuisine
3 restaurants, breakfast, lunch, dinner served; international cuisine
Serves lunch, dinner and happy hour
3 restaurants, breakfast, lunch, dinner served; international cuisine
Located near Petronas Twin Towers, Sheraton Imperial Kuala Lumpur Hotel offers a vibrant stay with Mandara Spa, 3 restaurants serving international cuisine, and shopping on site. Enjoy the outdoor pool with sun loungers and unwind at the poolside bar. With free in-room WiFi, dry cleaning/laundry services, a hair salon nearby KLCC Park is just steps away from this modern oasis.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Electric vehicle charging point
  • Bar
  • Pool
  • Connecting rooms available

Main amenities (12)

  • Daily housekeeping
  • 3 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • 24-hour fitness centre
  • Sauna
  • Steam room
  • Valet parking
  • Self parking
  • Hot tub
  • 24-hour room service

For families (6)

  • Free cots/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate bath and shower
  • Premium TV channels
  • Daily housekeeping
The current price is ฿2,948
฿3,556 total
includes taxes & fees
24 Nov - 25 Nov

Room options

Available filters for rooms
Showing 9 of 9 rooms

Room, 1 King Bed, Non Smoking, City View

8.8 out of 10
Excellent
(29 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking, City View

9.8 out of 10
Exceptional
(9 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Club Room, 1 King Bed, Non Smoking, City View (Club Lounge Access)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 4 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 2 Single Beds, Non Smoking, City View (Club Lounge Access)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 42 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

Suite, 1 Bedroom, Non Smoking, City View

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
Down duvet
  • 84 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Presidential Suite, 1 Double Bed, Non Smoking

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
  • 292 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed

Club Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Air conditioning
Connecting rooms available
Club Lounge
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Separate bedroom
  • 84 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

Room, 2 Single Beds, Non Smoking, Tower

Highlights

Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Hypo-allergenic bedding
Down duvet
Separate bedroom
Blackout curtains
  • 42 sq m
  • Sleeps 3
  • 2 Single Beds

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About the area

Map
Jalan Sultan Ismail, Kuala Lumpur, 50250

What's nearby

  • Kuala Lumpur Tower - 10 min walk - 0.9 km
  • Petronas Twin Towers - 15 min walk - 1.3 km
  • Suria KLCC Shopping Centre - 17 min walk - 1.5 km
  • KLCC Park - 19 min walk - 1.6 km
  • Pavilion Kuala Lumpur - 3 min drive - 2.7 km

Getting around

  • Subang (SZB-Sultan Abdul Aziz Shah) - 27 min drive
  • Kuala Lumpur International Airport (KUL) - 48 min drive
  • Kuala Lumpur Sultan Ismail Station - 11 min walk
  • Kuala Lumpur Bank NeStation KTM Komuter Station - 16 min walk
  • Kuala Lumpur Masjid Jamek Station - 18 min walk
  • Medan Tuanku Station - 1 min walk
  • Dang Wangi Station - 7 min walk
  • Bukit Nanas Station - 9 min walk

Restaurants

  • ‪Starbucks - ‬1 min walk
  • ‪Ayam Penyet Best - ‬5 min walk
  • ‪Space Plus Kuala Lumpur - ‬5 min walk
  • ‪The Chicken Rice Shop - ‬5 min walk
  • ‪Sheraton Club Lounge - ‬1 min walk

About this property

Sheraton Imperial Kuala Lumpur Hotel

When you stay at Sheraton Imperial Kuala Lumpur Hotel, you'll be a short five-minute drive from Petronas Twin Towers and Pavilion Kuala Lumpur. Guests can be pampered with massages at the spa, and Essence, one of 3 restaurants, serves international cuisine and is open for breakfast, lunch and dinner. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a 24-hour fitness centre. Fellow travellers like the overall property condition. The property is only a short walk to public transportation: Medan Tuanku Station is steps away and Dang Wangi Station is 7 minutes.

At a glance

DONE

Hotel size

    • 398 rooms
    • Arranged over 38 floors
DONE

Arriving/Leaving

    • Check-in start time: 3 PM; check-in end time: anytime
    • Contactless check-in and check-out are available
    • Express check-out available
    • Check-out time is noon
    • Contactless check-out
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Pets

    • No pets or service animals allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Covered on-site self-parking (MYR 125 per day)
    • On-site valet parking (MYR 30 per day)
    • Wheelchair-accessible parking on site
    • On-site parking is limited
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:00 AM–10:30 AM
  • 3 restaurants
  • Bar/lounge
  • 24-hour room service

Travelling with children

  • Local/corner shop
  • Children's menu

Working away

  • 24-hour business centre
  • 9 meeting rooms
  • Computer station
  • Conference space (17652 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Limo or town car service
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • 24-hour fitness centre
  • An outdoor pool
  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room
  • Vegan dining options
  • Vegetarian dining options
  • At least 80% of lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Lockers available
  • Banquet hall
  • Reception hall

Accessibility

  • Lift
  • Lift door width (centimetres): 119
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Visual alarms in hallways
  • Lever door handles
  • Step-free path to entrance

Room amenities

Be entertained

  • 55-inch Smart TV
  • Premium satellite channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Electric kettle
  • Bathrobes and slippers
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down duvet
  • Blackout curtains
  • Free cot/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Deep-soaking bath
  • Separate bath and shower
  • Rainfall shower heads
  • Bidet
  • Free toiletries
  • Hairdryer
  • Towels
  • Toothbrush and toothpaste
  • Toilet paper

Stay connected

  • Free WiFi
  • Phone

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available
  • Access via exterior corridors
  • Energy-saving switches
  • LED light bulbs
  • Recycling
  • Water-efficient showers only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Mandara Spa. Services include massages. The spa is equipped with a sauna, a hot tub and a steam room. The spa is open daily.

Dining

Essence – This restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
Celestial Court – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Reservations are required. Open selected days.
Pavilions Lounge – This lobby lounge serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately MYR 89 to 89 for adults and MYR 44.50 to 44.50 for children

Children & extra beds

  • Rollaway beds are available for MYR 141.6 per night

Parking

  • Covered self-parking costs MYR 125 per day
  • Valet parking costs MYR 30 per day

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on-site.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, JCB International, Union Pay
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Also known as

Hotel Kuala Lumpur Sheraton
Hotel Sheraton Imperial Kuala Lumpur
Imperial Sheraton Kuala Lumpur
Kuala Lumpur Hotel Sheraton
Kuala Lumpur Sheraton Hotel
Kuala Lumpur Sheraton Imperial
Sheraton Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel
Sheraton Kuala Lumpur Hotel
Sheraton Imperial Hotel
Sheraton Imperial
Sheraton Kuala Lumpur
Kuala Lumpur Sheraton
Sheraton Imperial Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel
Sheraton Imperial Kuala Lumpur Hotel Kuala Lumpur
Sheraton Imperial Kuala Lumpur Hotel Hotel Kuala Lumpur

Frequently asked questions

Does Sheraton Imperial Kuala Lumpur Hotel offer free cancellation for a full refund?

Yes, Sheraton Imperial Kuala Lumpur Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Sheraton Imperial Kuala Lumpur Hotel?

Yes, there's an outdoor pool.

Are pets allowed at Sheraton Imperial Kuala Lumpur Hotel?

Sorry, neither pets nor service animals are allowed.

Is parking offered on site at Sheraton Imperial Kuala Lumpur Hotel?

Yes. Self-parking costs MYR 125 per day. Valet parking costs MYR 30 per day. Parking spaces may be limited. Electric car charging is available.

What are the check-in and check-out times at Sheraton Imperial Kuala Lumpur Hotel?

Check-in start time: 3 PM; check-in end time: anytime. Check-out time is noon. Express check-out and contactless social distancing and check-out are available.

What is there to do at Sheraton Imperial Kuala Lumpur Hotel and nearby?

Sheraton Imperial Kuala Lumpur Hotel has a spa and an outdoor pool, as well as a 24-hour fitness centre.

Are there restaurants at or near Sheraton Imperial Kuala Lumpur Hotel?

Yes, there are 3 on-site restaurants, featuring international cuisine.

Does Sheraton Imperial Kuala Lumpur Hotel have rooms with private hot tubs?

Yes, each room has a deep-soaking bath.

What's the area around Sheraton Imperial Kuala Lumpur Hotel like?

Sheraton Imperial Kuala Lumpur Hotel is in the heart of Kuala Lumpur, a short 1-minute walk from Medan Tuanku Station and 19 minutes' walk from Petronas Twin Towers.

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Sheraton Imperial Kuala Lumpur Hotel Reviews

Reviews

8.4

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Popular mentions

Room
Service staff
Breakfast
Location
Lobby
Cities
Bathroom
Size - room
Food
Amenities

What guests liked

  • The gym facilities were quite nice and of good quality. (3 reviews)
  • The property is surrounded by many kinds of nice restaurants and offers a wide selection of foods at the breakfast buffet. (3 reviews)
  • The breakfast buffet was wonderful with an international selection and a highlight of the stay. (6 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

Awesome Experience

Its a great stay in the Hotel, amazing breakfast, very clean, heart of the city and great stuffs.
Sougata, 4-night trip

10/10 Exceptional

Great value 5 * hotel ,fantastice staff the beds and bedding was amazing
craig, 1-night trip

8/10 Very good

It is old-school luxury and that's why I love this hotel. The room is very spacious, quiet (even though fronting a main road), with nice gym and spa. Connectivity is good too - I can walk to the monorail, LRT and MRT, all within easy reach. Definitely recommended!
TZE WEI, 8-night trip

10/10 Exceptional

My best hotel!
TOMOYUKI, 4-night trip

10/10 Exceptional

Incredible, especially the breakfast buffet!!! Just know that 'hot' water will be just warm, apart from this, it's a 10 out of 10
FAHAD, 6-night trip

2/10 Poor

They give us room 3726, the size of the is good. Apart from the size nothing is good. The room smells from sewage is so bad that make me vomited everytime I entered. Could hear toilet water flushing from other constantly it’s impossible to sleep. Ask for different room, but was full so they just said sorry.
Truc, 4-night trip

10/10 Exceptional

Great place

Amazing 5 star hotel. Would recommend tp anyone visiting KL
Daniel, 3-night trip

10/10 Exceptional

Clean hotel, spacious room, well serviced and friendly staff.
Rajiv, 3-night trip

6/10 Good

room is good but noisy ouside

the room is good but too noisy outside. There were car racing during midnight and could not sleep well.
3-night trip

10/10 Exceptional

Steph are very helpful and kind the best hotel with very friendly people they make our stay pleasant everything about the hotel and the people is fantastic
Aladdin, 4-night trip

10/10 Exceptional

good interior
Afiq, 1-night trip

10/10 Exceptional

Excellent service

Excellent service by hotel staff. Reliable front desk. Attend to my request and make it happen. Great job.
Rohaini, 3-night trip

10/10 Exceptional

Location of this hotel really close to shoping mall. 10 mins walking to klcc as well, its so convenience to every where. Thanks to mokthar who help us and recommend a good food around she
collins, 2-night trip

10/10 Exceptional

My home in Kuala Lumpur.

Top notch in every aspect. This was my eighth stay since 2010. My family and I thoroughly enjoyed the comfort and convenience. Friendly and professional staff.
Peter, 2-night trip

8/10 Very good

Friendly staff. Good location. Recommend the spa. The cleaner let down the experience. Most days there would be something missing from the room that needed to be replaced, but when I called they fixed it up immediately.
Daniel, 6-night trip

10/10 Exceptional

Had a wonderful stay at Sheraton for my mum's birthday - they even surprised her with a slice of cake when we ordered room service. Room service food was a bit of a letdown (the steak and lamb chops were under seasoned and quite tasteless) but breakfast buffet was wonderful. Would definitely come back for the service and comfort provided.
Nadiah, 1-night trip

10/10 Exceptional

good

Nice building! nice hospitality. one thing, the bar drink quality is not so good.
Tetsuya, 4-night trip

10/10 Exceptional

We love the huge room size and the design of the room. Although during the stay, we found the rooms were not supplied with face towels and one of the room’s bathroom sink stopper did not work, but these are quickly resolved by the hotel.

8/10 Very good

I AM GIVING A FRANK RATING FOR THIS HOTEL, HOTEL ROOM IS GOOD BUT A BIT AGED, BUT CONFORTABLE, LOCATION OK, SERVICE OK, BUT THE BREAKFAST IS JUST NORMAL NOTHING FANTASTIC (ONE MORNING WE GOT COLD PORRIDGE AND INDIAN FOODS, FLOOR MANAGE MR THEVAN IS AWARE OF IT) .
KIM JOO, 3-night trip

10/10 Exceptional

Easy access to public transportation. Good shopping, restaurant and fast food options. Pool was nice, but outdoors and it was pretty hot. I could not figure out how to turn on the spa. Gym facilities were quite nice, Breakfast buffet offered a wide selection of Eastern and Western foods.
Michael, 3-night trip

6/10 Good

Very good location parking not free and hotel date

Very old hotel in a very good location service was lacking and hotel needs renovation. Was given a smoking room which had to be changed. Baby cot had chewing gum stuck to it which my child put his mouth on. Ants and insects in the room. Breakfast was very average and the juice lady didn't feel like serving us any of the 6 days we were there
Danish, 6-night trip

4/10 Fair

More like a three star hotel!

Check in and out is very slow, rooms are big but bathroom is old, broken sink glue together , ants running around, shower room floor is very slippery with no handles to hold on if you fall, only provide one face towel and one medium towel every day but three bath towels, food in the executive lounge is very bad, not fresh! I would rate it a three star hotel! Public bathroom in the lobby is very dirty!
Janny, 5-night trip

4/10 Fair

Not was expected

The room was not very clean, the facilities are old. I would have been better off in a condo at $30 a night.
2-night trip

6/10 Good

A mixed bag

Rooms are very nice. Modern, clean and spacious. Gym is very good. The breakfast i average and nothing more. By Asian standards the quality is just not good enough. Pool area is in a very poor condition. A great disappointment. We liked the location.
Peter, 4-night trip

6/10 Good

The design of the shower without common sense, the bathroom is like a reservoir after take a shower. Do you expect the customer to use bathtub everyday?
TSZ WAI MICHAEL, 3-night trip