2/10 แย่
29 ก.ย. 2025
Absolutely would NOT recommend
Just after checking in we used the elevator to get to the 4th floor where our room was. The elevator got stuck on our floor and the door wouldn’t open. We used the phone to call the front desk and they hung up on us TWICE! Finally my husband was able to pull the door open and there was trash stuck in the tracks which was why it wouldn’t open. Then we get into our room and since it was higher up my husband felt motion of the building and it made him feel sick. I called the front desk to see if they could move us to a lower floor, even downgrade us, and they said “it looks like with your reservation there’s nothing we can do” even though I checked and other rooms were available. So we were stuck with that room and began to unpack and the entire room was dirty. There were crumbs, food pieces, trash and even a pile of animal hair next to our bed. Absolutely disgusting. So we had to clean our entire room before we could even get remotely comfortable. While cleaning we also found black mold on the wall next to our AC unit. To top it off when we went to shower there was NO hot water, not even in the sink. It wasn’t even close to warm. The worst stay I have ever had in a hotel. I have even more photos but I can only upload 8.
Jade
Jade, ทริป 2 คืน
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