โรงแรมแรนดอล์ฟ อ็อกซ์ฟอร์ด, แกรดูเอต บาย ฮิลตัน

This property is in walking distance from shopping, restaurants and really cool architecture. The restraint had poor and slow service. The food is overpriced for this area. The room was nice. The shower was out of soap. The housekeeping does not vacuum. No attention to detail here. Every service person we encountered seemed bothered to interact. The beds are wonderfully soft!

Great stay, so convenient to use The Pear Tree park & ride from M40 Beautiful couple of days in Oxford.

The biggest issue I had with the property is that our room was so far from the lobby! "Take the elevator up to the first floor , turn left, down a few steps, down this hall, up some steps, down a longer hall, down a flight of steps, down another hall..... Good Grief! The room was a nice size, shower is *very* small. The bedding was all too heavy -- no happy medium of just a light blanket. Silly knit throws at the foot of the bed that are too heavy, and just don't work because they're so stretchy. King bed is just two twins pushed together with uncomfortable lump in the middle. Sigh. We did have help carrying our luggage during the journey to and from our room. Staff are all very nice. Coffee and tea service in the room was great. Room was very quiet.

Our room was nice but it was difficult to get to given the age of the building. The staff were friendly. The overall stay would’ve been fine had we not had an abysmal experience during breakfast. We reserved breakfast the night before. When we got down to breakfast, they told us it was about an hour wait. We wait our turn and come back, and when we went to the buffet, nearly everything was empty. We ended up leaving and asking for a refund. Definitely not what I expected of a “5 star hotel”.