We have stayed at this hotel before and booked directly with them, our stay was amazing! This time, we booked through hotels.com and our room was not as described and unfortunately there were no rooms they could move us to. We were under the impression (given the description online via hotels.com), we would have a suite. We had a king size "room". There was a sofa, but there was not really enough room to even move around the bed for it. When we asked the front desk about it, they said that was the third party booking error and happens a lot. Overall, we will still stay there again, we like the location, the bistro is amazing, the hotel is clean and staff are friendly but will not use hotel.com to book.