Boston Convention and Exhibition Center - 4 min drive
Getting around
Logan International Airport (BOS) - 7 min drive
Boston, MA (BNH-Boston Harbor Seaplane Base) - 18 min drive
Beverly, MA (BVY-Beverly Municipal) - 31 min drive
Lawrence, MA (LWM-Lawrence Municipal) - 34 min drive
Bedford, MA (BED-Laurence G. Hanscom Field) - 43 min drive
Norwood, MA (OWD-Norwood Memorial) - 44 min drive
Portsmouth, NH (PSM-Portsmouth Intl.) - 70 min drive
Boston Ruggles Station - 6 min drive
South Station - 13 min walk
North Station - 14 min walk
Aquarium - 2 min walk
State St. Station - 5 min walk
Government Center Station - 7 min walk
Restaurants
Bostonia Public House - 1 min walk
Mr Dooley's Boston Tavern - 3 min walk
Hong Kong At Faneuil Hall - 1 min walk
Granary Tavern - 2 min walk
Wagamama - 2 min walk
About this property
Marriott Vacation Club® at Custom House, Boston
You'll be in a fantastic location at Marriott Vacation Club® at Custom House, Boston, just a 5-minute walk from New England Aquarium and Faneuil Hall Marketplace. You can visit the fitness center for a workout or unwind with a drink at the bar/lounge. This eco-certified hotel is also within just a 10-minute walk of Quincy Market and Boston Harbor. Fellow travelers say great things about the helpful staff and location. The property is just a short walk to public transportation: Aquarium is 2 minutes and State St. Station is 5 minutes.
Languages
English
At a glance
Hotel size
84 rooms
Arranged over 25 floors
Arriving/Leaving
Check-in start time: 4:00 PM; Check-in end time: anytime
Express check-out available
Minimum check-in age: 21
Check-out time is 11 AM
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms
Parking
Onsite valet parking (USD 56 per day; includes in/out privileges)
Onsite parking includes off-street options
Other information
Designated smoking areas
Property amenities
Food and drink
Continental breakfast (surcharge) 7:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Bar/lounge
What to do
Pool table
Discount at nearby fitness center
Bicycle rentals nearby
Sailing nearby
Services
24-hour front desk
Dry cleaning/laundry services
Porter/bellhop
Facilities
Fitness center
Accessibility
Elevator
Assistive listening devices in meeting rooms
Wheelchair-accessible registration desk
Wheelchair-accessible fitness center
Visual alarms in hallways
Closed captioned TV
Portable bathtub seat
Lowered electrical outlets in bathroom
Lowered peephole/view port in door
Lowered locks/deadbolt
Lever door handles
Room amenities
Be entertained
32-inch flat-screen TV
Premium satellite channels
Pay movies
Home comfort
Air conditioning (climate-controlled)
Coffee/tea maker
Iron/ironing board
Sleep well
Blackout drapes/curtains
Double sofa bed
Bed sheets provided
Freshen up
Partially open bathroom
Shower/tub combination
Free toiletries
Hair dryer
Towels
Stay connected
Free WiFi
Phone
Food and drink
Mini-fridge
Microwave
Cookware, dishes, and utensils
More
In-room safe
Special features
Awards and affiliations
Eco-Certified Property
This property participates in Audubon, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Continental breakfast is offered for an extra charge of approximately USD 2.00 to 10.00 for adults, and USD 2.00 to 10.00 for children
Parking
Valet parking costs USD 56 per day with in/out privileges
Policies
Guests can rest easy knowing there's outdoor lighting on site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
This property is professionally cleaned.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).
Property Registration Number ROC-11545442-009
Also known as
Boston Villas
Marriott Vacation Club Pulse Custom House Boston Aparthotel
Marriott's Custom House Villas
Marriott's Custom House Villas Aparthotel
Marriott's Custom House Villas Aparthotel Boston
Villas Boston
Marriott's Boston Custom House Villas Aparthotel
Marriott Vacation Club Pulse Custom House Aparthotel
Marriott Vacation Club Pulse Custom House Boston
Marriott Vacation Club Pulse Custom House
Marriotts Custom Resort
Marriotts Custom Hotel
Marriotts Custom Hotel
Marriott`s Custom House Hotel Boston
Marriotts Custom Resort
Marriott Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott's Boston Custom House Villas
Marriott Vacation Club® at Custom House Boston
Marriott Vacation Club Pulse at Custom House Boston
Marriott Vacation Club® at Custom House, Boston Hotel
Marriott Vacation Club® at Custom House, Boston Boston
Frequently asked questions
Does Marriott Vacation Club® at Custom House, Boston offer free cancellation for a full refund?
Yes, Marriott Vacation Club® at Custom House, Boston does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Marriott Vacation Club® at Custom House, Boston?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Marriott Vacation Club® at Custom House, Boston?
Yes. Valet parking costs USD 56 per day.
What are the check-in and check-out times at Marriott Vacation Club® at Custom House, Boston?
Check-in start time: 4:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-out and contactless check-out are available.
Is there an onsite casino at Marriott Vacation Club® at Custom House, Boston?
No, this hotel doesn't have a casino, but Encore Boston Harbor (7-min drive) is nearby.
What is there to do at Marriott Vacation Club® at Custom House, Boston and nearby?
Have fun with nearby activities like cycling and sailing. Marriott Vacation Club® at Custom House, Boston also has a fitness center.
What's the area around Marriott Vacation Club® at Custom House, Boston like?
Marriott Vacation Club® at Custom House, Boston is in Downtown Boston, a short 2-minute walk from Aquarium and 5 minutes' walk from New England Aquarium. Travelers love the hotel's prime location.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.8/10
Cleanliness
9.6/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.2/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 16, 2024
Wonderful spot!
Great stay! We have stayed here many times & are always pleased! All the staff is lovely and accommodating! Great location! A short walk to the North End with fabulous Italian restaurants galore. And, of course, a stop at the modern bakery on Hanover street for cannolis and cappuccino !
Virginia
Virginia, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
snjezana
snjezana, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 18, 2024
Audrey
Audrey, 4-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Nov 7, 2024
Danna
Danna, 5-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 30, 2024
Boston
Fabulous property in a great location staff couldn’t do enough to make the stay enjoyable
Richard
Richard, 2-night trip
Verified Hotels.com guest review
8/10 Very Good
Oct 23, 2024
Great hotel and amazing observation deck!
Hotel was amazing! 360 observation deck was a nice bonus. Valet friendly and helpful with recommendations. There was one down fall, our room was located near the counting room and we could hear people talking when we were trying to sleep during the cocktail hours.
Ronald
Ronald, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 14, 2024
Jayne
Jayne, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 12, 2024
Verified traveler
2-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Oct 5, 2024
Verified traveler
2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 3, 2024
Awed at the Custom House
We stayed at this property twice; at either end of an East Coast road trip. The staff was friendly, it’s in a great location and the suites are huge and top notch. The breakfast in the morning is inexpensive and convenient although not over the top. Valet parking was reasonable and very helpful. I will stay here again, gladly.
Michael
Michael, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 1, 2024
M
M, 4-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 30, 2024
Aimee
Aimee, 3-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 22, 2024
Good location, friendly staffs
chadaporn
chadaporn, 3-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 17, 2024
Brooke
Brooke, 3-night trip
Verified Expedia guest review
10/10 Exceptional
Sep 16, 2024
Kevin
Kevin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 15, 2024
Loved the view
Couldn’t have been better… the roof top view is amazing!
Audrey
Audrey, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 13, 2024
Jiajie
Jiajie, 4-night family trip
Verified Hotels.com guest review
8/10 Very Good
Sep 13, 2024
Molly
Molly, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Aug 31, 2024
Nicest hotel I've ever been in.
Karen
Karen, 3-night family trip
Verified Expedia guest review
8/10 Very Good
Aug 25, 2024
Close to Faneuil Hall, shopping and nightlife
Lacy
Lacy, 1-night family trip
Verified Orbitz guest review
8/10 Very Good
Aug 23, 2024
Pamela
Pamela, 7-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 21, 2024
All the hotel clerks were very friendly. Our check out today was at 11am and I called the hotel desk and a male desk clerk answered. I requested to have the bell hop come and retrieve our suitcases and to hold them in the lobby as we did not want it placed in our car. The bell hop guy was great and very friendly as he also did our car valet and took our suitcases to our room when we arrived and at our departure today. The desk guy today wasn’t as friendly. Since our suitcases were being held in the lobby, I went to talk to the concierge about a place to eat breakfast/lunch and we ended up next door. It was my oversight not to check out with the desk, but we were coming back as soon as we ate. I got a call from the male clerk while I was eating and he said I was overdue for the checkout time and had to return to the desk to check out. So I left my meal to go back next door to check out. He asked me if there were any additional charges besides the 2 muffins I had purchased on the 1st floor and the parking for 3 days and asked me if he should charge my credit card I had on file and I said yes. He asked if I wanted a receipt or email the receipt and I said to email me. I wish he could have just done this via the phone since I did not sign anything. This guy needs to have better communication skills and be more friendlier. I will plan to come back within a year and plan to stay there again as I really loved it there and so convenient to downtown,Faniel Hall & Quincy Market.
Marietta
Marietta, 2-night trip
Verified Expedia guest review
8/10 Very Good
Aug 14, 2024
Very nice
Robert
Robert, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
Beautiful historic building we amazing views from the rooftop observation deck. Location allows for short walks to historic sites and shopping. Would definitely stay here again.