2/10 แย่
18 ส.ค. 2025
Good luck!
We didn't stay. The front desk gave us cards that wouldn't work on the first unit so we asked for new keys, and she gave us keys to a new unit. They also didn't work. She even tried a 3rd time herself, but still didn't work, she then gave us cards to a third unit (attempt #4) that didn't work, but good thing as there was already someone staying there that came out when we tried using the card. We finally got a card that worked with a unit on the ground level and when we went in it smelled like cigarettes and had dirty towels on the floor. We've stayed there before without incident, but that was the last straw on this visit. We were nice about it, but asked for a refund which we were told we would recieve and booked another location at a different hotel, but I'm finding out they billed us anyway for the first night. I don't know if I'll ever book with them again. Super disappointed!!!
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว