Staff gave us OCCUPIED room!! Then room keys dont work
ผู้เข้าพักจริง
ทริป 1 คืน
8/10
Lori
ทริปกับครอบครัว 4 คืน
10/10
Ross
ทริป 4 คืน
6/10
Michael
ทริปกับครอบครัว 1 คืน
8/10
We’ve been coming here for years, so I’m sad to see things are on a downward trend. The clientele had dropped dramatically! I don’t know if it was wedding/birthday guests or the marina crowd, but it felt more like Myrtle Beach than Charleston/Mt. Pleasant. Our room was showing water and tear. Hotel guests should have guaranteed parking, close to the entrances. We had to stay out late after dinner on Friday because of the Party at the Point attendees-there was no parking within 1/4 of a mile of the property.
Sarah
ทริป 3 คืน
10/10
Michele
ทริป 1 คืน
10/10
Heather
ทริป 2 คืน
10/10
Michel
ทริปกับครอบครัว 4 คืน
8/10
Fionnuala
ทริป 5 คืน
4/10
I made the reservation thru hotels.com total price was to be 219.00 total with all taxes included. That is why I booked
Today hotels.com charged 164.00, Harborside 100., and another 114.00. I checked out personally, to make sure 219.00 and voice my concerns, bathroom was not clean, harborside is usually squeaky clean, it was pretty nasty. This afternoon check bank they charged me for complaining in person?? Instead of writing hate emails which I do not approve of I chose to do it in person. Now 400.00 a nite, less than stellar stay!!!
Heather
ทริปกับเพื่อน 1 คืน
4/10
Multiple requests for clean towels unmet for hours. Room wasn’t restocked daily with toilet paper. Bathroom condition was poor. No ventilation fan. Walls beat up. Paint peeling off the door. Tub caulking falling off. TV service was down for multiple days and then when it came back on, it was a snowshow. Party at the point parking situation needs to be addressed. If you don’t have a resort key, you shouldn’t be allowed to park at the hotel.
Stephanie
ทริปธุรกิจ 6 คืน
8/10
Fire department very prompt to respond to a false alarm due to room smoke detector but could not watch US OPEN because the channel it was on was all fuzy and maintenance could not correct the problem. All quite comical.
Mary Kaye
ทริป 1 คืน
10/10
Loved it all!
Erron
ทริป 3 คืน
8/10
Great location and great water views. So close to so many restaurants, both sit down and take-out. Close enough drive to King St but nice having the convenience of the water taxi from the hotel. We did both. Pool areas are all really nice. The hours for food aren’t that great but the food wasn’t either for the Tiki Bar. Still, so many places to get food.
Debbie
ทริปกับครอบครัว 4 คืน
8/10
front desk staff excellent. we had to move rooms due to air conditioning failure. Ava at front desk was very professional and helpful.
facility needs updates.
Donald
ทริปกับครอบครัว 2 คืน
2/10
The ground did to be update and clean the Tiki Bar needs upaded and add Straw on the Roof of them , the rooms are so Old Fashion and SMALL with the big old Furniture, let me say the Bathroom is Ridiculous the jetted tube nasty and the Toilet was always losing water had to keep filling the tank to flush it....YOU GET ENOUGH MONEY TO UPDATE YOUR PROPERTY!!!! SAD WASTED MY MONEY.
Michael
ทริป 1 คืน
2/10
shannon
ทริป 1 คืน
2/10
shannon
ทริป 1 คืน
10/10
Great place, great location.
Robert
ทริป 2 คืน
10/10
Great stay, just had to get bathroom cleaned upon checking into our room.
Shannon
ทริปกับครอบครัว 3 คืน
10/10
convenient to downtown charleston. free shuttle bus was fantastic. can also take water taxi for $17/day. ample parking if bringing a car. pool area was beautiful. harbor was beautiful. can walk down the dock down to uss Laffey/ uss yorktown. hotel was clean, staff was great. very quiet. large pool areas clean and inviting. great views. great stay!
Michelle
ทริปกับครอบครัว 3 คืน
10/10
One of my favorite places! Wonderful staff, beautiful views, fabulous pool and excellent location!
Paula
ทริปกับครอบครัว 1 คืน
6/10
Lucy
ทริป 3 คืน
10/10
Our long weekend getaway was amazing. The room was comfortable and beautiful, the staff was friendly and the service was amazing everywhere we went. The pool is beautiful and the beach area is a great touch! Friday night concert right outside our balcony made it easy to enjoy live music!