Voco The Franklin New York, an IHG Hotel offers a tranquil retreat near Central Park. With amenities like a coffee shop and free in-room WiFi, you can easily stay connected while exploring the nearby Metropolitan Museum of Art or American Museum of Natural History. Helpful staff are always on hand to assist with concierge services or luggage storage.
John F. Kennedy International Airport (JFK) - 51 min drive
Newark Liberty Intl. Airport (EWR) - 51 min drive
Newburgh, NY (SWF-Stewart Intl.) - 84 min drive
New York Harlem 125th St. Station - 4 min drive
Bronx Yankees East 153 St. Station - 7 min drive
New York W 32nd St. Station - 8 min drive
86 St. Station (Lexington Av.) - 2 min walk
East 86th Street Station - 5 min walk
96 St. Station (Lexington Av.) - 10 min walk
Restaurants
Krispy Kreme - 2 min walk
Shake Shack - 2 min walk
Panera - 1 min walk
Chick-fil-A - 1 min walk
Bocado - 1 min walk
About this property
voco The Franklin New York by IHG
When you stay at voco The Franklin New York by IHG, you'll be within a 15-minute walk of Central Park and Metropolitan Museum of Art. This boutique hotel is also a short five-minute drive from 5th Avenue and Mount Sinai Hospital. The helpful staff and access to public transport get great marks from fellow travellers. The property is only a short walk to public transportation: 86 St. Station (Lexington Av.) is steps away and East 86th Street Station is 5 minutes.
At a glance
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Hotel size
49 rooms
Arranged over 9 floors
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Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Express check-out available
Minimum check-in age – 18
Check-out time is noon
Contactless check-out
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Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
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Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
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Children
No cots (infant beds)
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Pets
Pets allowed (up to 30 kg per pet)*
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Secured on-site self-parking (USD 45 per day)
24-hours off-site parking within 10 ft (USD 45 per day)
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Other information
Smoke-free property
Property amenities
Food and drink
Coffee shop
Coffee/tea in a common area
Services
24-hour front desk
Concierge services
Luggage storage
Multilingual staff
Porter/bellhop
Facilities
Safe-deposit box at front desk
Accessibility
Lift
Room amenities
Be entertained
49-inch TV
Premium cable channels
Home comfort
Climate-controlled air conditioning and heating
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout curtains
Premium bedding
Pillow-top mattress
What to enjoy
Individually decorated
Freshen up
Private bathroom
Shower/bath combination
Designer toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Free long-distance and local calls
Food and drink
Free bottled water
More
Daily housekeeping
In-room safe
Special features
Dining
Coffee Shop – On-site coffee shop.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Destination fee: USD 11.48 per accommodation, per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of USD 75.00 per accommodation, per stay
Parking
Secured self-parking costs USD 45 per day
Parking is available nearby and costs USD 45 per day (10 ft away; open 24 hours)
Policies
Guests can rest easy knowing that there's a carbon monoxide detector, a smoke detector and window guards on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Franklin Hotel
Franklin Hotel New York
Franklin New York
Hotel Franklin
Frequently asked questions
Does voco The Franklin New York by IHG offer free cancellation for a full refund?
Yes, voco The Franklin New York by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at voco The Franklin New York by IHG?
Yes, pets are welcome, with a maximum weight of 30 kg per pet. There's a charge of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
Is parking offered on site at voco The Franklin New York by IHG?
Yes. Self-parking costs USD 45 per day.
What are the check-in and check-out times at voco The Franklin New York by IHG?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is noon. Express check-out and contactless check-out are available.
Is there an on-site casino at voco The Franklin New York by IHG?
No, this hotel doesn't have a casino, but Empire City Casino (18-min drive) and Resorts World Casino (25-min drive) are both nearby.
What's the area around voco The Franklin New York by IHG like?
Voco The Franklin New York by IHG is in Manhattan, a short 2-minute walk from 86 St. Station (Lexington Av.) and 9 minutes' walk from Central Park.
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voco The Franklin New York by IHG Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.8/10
Staff & service
8.2/10
Amenities
9.0/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Service staff
Room
Location
Bed
Museums
Restaurant
Boutique hotel
Bathroom
Subway
Shower
What guests liked
Convenient parking options were available nearby, with some locations even offering free vouchers and easy access to Central Park. (9 reviews)
The property is surrounded by a variety of great restaurants and dining options within walking distance. (7 reviews)
From real guest reviews summarized by AI.
Reviews
8/10 Very good
28 Sep 2025
Room was rather small but nicely appointed and had a bathtub.
Delicious cookies and vouchers for good coffee provided.
Catherine
Catherine, 2-night trip
10/10 Exceptional
16 Jun 2025
Great place to stay
clean and excellent location.. great shower and comfortable bed
steve
steve, 1-night trip
6/10 Good
20 Jun 2025
Well located to area museums.
Nina
Nina, 1-night trip
10/10 Exceptional
24 Jun 2025
Staff were exceptional!! Rooms were very clean but small…location was great!
Christopher
Christopher, 3-night trip
8/10 Very good
9 Aug 2025
The hotel location is convenient. The price is good for NYC. The rooms are very small. The bed is comfortable and the employees are helpful and polite.
Jina
Jina, 3-night trip
10/10 Exceptional
30 Jul 2025
Great spot in Upper East Side
Terrific little hotel. Clean, very well located. Just extremely tight.
Andy
Andy, 7-night trip
10/10 Exceptional
11 May 2025
Excellent, friendly staff from front desk to housekeeping.
John
John, 1-night trip
10/10 Exceptional
31 May 2025
We loved this small, boutique hotel. It's in a very convenient location to the area of NYC that we spend time in.
Christopher
Christopher, 2-night trip
10/10 Exceptional
6 Jun 2025
The hotel staff are the most gracious and helpful. Staying here is a privilege!
Susan
Susan, 5-night trip
10/10 Exceptional
5 May 2025
Enjoyed our stay! Room was well appointed and clean. Staff was extremely nice and helpful.
Cheryl
Cheryl, 1-night trip
10/10 Exceptional
3 Apr 2025
Stayed one night and loved it. Great staff,facilities, historic building.
Robert
Robert, 1-night trip
10/10 Exceptional
17 May 2025
coco The Franklin is a wonderful small hotel that is so much better than the chains. It’s comfortable and within walking distance of so many great spots in the city. I will definitely stay here again.
Herb
Herb, 1-night trip
10/10 Exceptional
17 Apr 2025
Updated and very clean rooms, and warm and helpful staff
Rebecca
Rebecca, 3-night trip
10/10 Exceptional
27 Jun 2025
What a fun hotel! Loved the charm of our room and the antique elevator. I roomed with my daughter and we had plenty of space, although the room is not as big as traditional hotels, but I’m sure quite normal for NYC. Loved the quality of the bathroom fixtures and the water pressure was perfect. Would definitely stay again!
Natasha
Natasha, 3-night trip
4/10 Fair
3 Sep 2025
A night at the franklin
Staff was a lady at the desk and she was very nice and carried an ice bucket for me to my room. The AC wasn’t working properly - and the system to change the AC is very complicated - the room was teeny tiny as was bathroom. It was all okay but more like a holiday inn than a hotel. I had very noisy neighbors throughout the night and was woken up numerous times-I wouldn’t choose that hotel again.
Verified traveller
1-night trip
10/10 Exceptional
21 Jun 2025
Voco at The Franklin was perfect from beginning to end. The staff was very friendly and accommodating. They were always willing to help with our tourist questions. The rooms were clean and the welcome cookie was delicious. Thanks for making our NYC trip perfect with your accommodations!
Michele
Michele, 2-night trip
10/10 Exceptional
9 Jul 2025
Great Boutique Hotel
This is a boutique hotel located on the upper east side. It’s extremely clean and quiet. Plenty of nice touches like water available all day. Coffee and tea available all day. Also there is a coffee bar and they will
Make you an espresso or latte (not free) plenty of great places to eat. My daughter lives a few blocks away and we wlll be coming here whenever we visit her.
Dina
Dina, 3-night trip
10/10 Exceptional
18 Dec 2024
Lovely stay
Kara
Kara, 1-night trip
10/10 Exceptional
13 Mar 2025
Very friendly, helpful staff.
Andrea
Andrea, 3-night trip
10/10 Exceptional
2 May 2025
Cute Boutique Hotel
This was as advertised a very nice clean hotel. Price was very reasonable by NYC standards and the staff was very pleasant. I was primarily visiting museums on the upper East Side on this trip and it was a perfect hotel for that.
Daniel
Daniel, 3-night trip
10/10 Exceptional
25 Apr 2025
The room was small, loved the old fashioned elevator, the decorations were cute and the staff were all so over the top nice, friendly and welcoming!
Ginger
Ginger, 3-night trip
10/10 Exceptional
1 May 2025
Staff was very friendly and helpful. They really wanted to be helpful. Location was great, short walk to The MET.
David
David, 1-night trip
10/10 Exceptional
21 May 2025
Room was small but quiet and clean with a good shower and good lighting (corner room). The bed was comfortable.
Kevin
Kevin, 2-night trip
10/10 Exceptional
26 Jun 2025
Very clean
Yanyun
Yanyun, 1-night trip
6/10 Good
15 May 2025
This hotel is located in a very desirable location. It is an older building and rooms are very small.