ไฮแอทรีเจนซี ฮิลล์คันทรีรีสอร์ทแอนด์สปา

Excellent pool and Service. Rooms are Mediocre!!!

Excellent Service and great pool Area . Free Breakfast was Nice . Rooms were Mediocre! I think these resort should be $300 - $400 per night. $600 per night is a little stiff .

Birendar, ทริปกับครอบครัว 2 คืน, 15 มี.ค. 2021

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Amazing getaway

amazing getaway for kids especially the lazy river and the amenities. I love the way a family can enjoy and they have everything for kids, mom, dad, grandma etc.

Wilhelm, ทริปกับครอบครัว 2 คืน, 14 มี.ค. 2021

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Two Star Minus !!

This hotel is looking very tired across the board - rooms, restaurants, public areas etc. That is probably the best I can say about the hotel. In terms of service and facilities the hotel is abysmal for the approx $400 a night all in cost ( room, tax, resort fee and parking) They have clearly drastically reduced staff for Covid and now things are slowly getting back to normal they are charging non Covid rates without the associated service. You have to beg to get your room cleaned. Between 4 and 5 in the afternoon the only food you can get is in a snack bar. Their main restaurant never opened during our three day stay. Other restaurants have a rolling shift and their food selection and condition is second rate to say the least. There is no controlled capacity limit on the bar so during our Spring Break weekend it was 'heaving' - a total Covid spreader. Long lines everywhere for any service due to the low staffing levels. No valets to be seen in the morning to help with luggage. Golf course very pricey for its sub standard condition. The 19th hole shuts mid afternoon ?? I am stunned that Hyatt put their name and reputation on this hotel. We will never return and tell or friends and neighbors the same.

Jessica, ทริป 3 คืน, 12 มี.ค. 2021

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Relax and enjoy the day

Had a bad experience at another hotel, so we left there early and came here to relax after our car was broken into. The hotel was very nice and the service was awesome. It has 24hr security and is gated. They have restaurants on site and was well worth the money.

Sue-Lynn, ทริป 1 คืน, 5 มี.ค. 2021

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Relaxing weekend

We needed a little family over night getaway and this was perfect. Our kids loved swimming and the water slide. They enjoyed the smores and natural trail. We had spent the morning at Seaworld so loved that they were able to let us check in early and just relax. Beds were super comfy and we loved having a balcony to sit outside.

Elizabeth, ทริปกับครอบครัว 1 คืน, 30 ม.ค. 2021

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Holes and Stains on Blankets Do Not Stay 12312020

Room #3513 needs major renovation since the vanity mirror is old and has toothpaste that weren't removed. Blankets need to be inspected since stains and holes were shown delivered to my room on December 31, 2020. This is not acceptable due to COVID-19.Hyatt Regency Hill County Resort and Spa needs major renovation, and I am requesting full refund of $329.65 check mailed to my house since I am extremely disappointed with this resort.

Rosarita, เดินทางเพื่อทำธุรกิจ 1 คืน, 31 ธ.ค. 2020

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Don't get fool by the looks. This hotel is a moneymaking (ripper) machine, whose practices are those of a 2-3 star hotel, or worst. Cheap in so many ways, as follows: 1. Charge $40 per day for the surroundings, although not used in winter. It should be included in the initial charge, or at least disclosed. 2. No breakfast included. Even motels 8 include a basic breakfast. But this one, not even a buffet available, and not many choices. Guests have to pay for every single item separately. $17 for two eggs. 3. No courtesy bread or chips for dinner. 4. Don't clean rooms unless requested, blaming Covid. Isn't that a reason to clean even more often? What a lame excuse to save money at the expense of guests comfort. 5. Garbage cans have no lining. 6. Poor water pressure on faucets and shower to save money. 7. Small TV set. 8. Two weak light lamps on the side of the bed, the only light source. Good luck if you need more light to work on anything by night. 9. The only two available outlets for devices are on the lamps, but both broken. I had to reach underneath the bed to connect my cellular. 10. Coffee condiment packets have only ONE creamer. Stingy to the core. One has to open 3 packets to halfway paint coffee. 11. Didn't honor points from a previous stay in one of their hotels for not buying directly from them. 12. Tall bartender not exactly attentive. I said no much ice on my drink, and did exactly the opposite. Don't recommend. Stay at a better hotel, and just go to this plac

ทริปโรแมนติก 3 คืน, 30 ธ.ค. 2020

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The staff was extremely friendly and helpful. Everything was nice except the beds were extremely uncomfortable (and small). The mattresses were hard and the bed frames made a lot of noise when I shifted to try to get comfortable.

AB, ทริปกับครอบครัว 2 คืน, 20 พ.ย. 2020

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They honored our requests. They were prompt in addressing issues we had.

ทริปกับครอบครัว 2 คืน, 13 พ.ย. 2020

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Very clean throughout resort. Relaxing atmosphere. Very helpful and friendly staff.

Michael, ทริป 2 คืน, 5 พ.ย. 2020

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