Steigenberger Hotel Hamburg

Pet-friendly hotel with full-service spa, connected to the convention center, near Neuer Wall

Choose dates to view prices

Where to?

Dates

November 2025

1

December 2025

Hypo-allergenic bedding, down comforters, pillowtop beds, minibar

In the heart of Hamburg, Steigenberger Hotel Hamburg offers a luxurious retreat. Relax at the onsite spa or take advantage of dry cleaning services and luggage storage. Savor Mediterranean cuisine at one of two restaurants, stay active with bike rentals or work out in the 24-hour gym, and connect with free WiFi.

VIP Access

Wonderful

Popular amenities

Bar
Connecting rooms available
Spa
Non-smoking
Parking available

Main amenities (12)

Daily housekeeping
2 restaurants and bar/lounge
Full-service spa
Breakfast available
24-hour fitness center
Self parking
24-hour room service
Babysitting
10 meeting rooms
24-hour front desk
Air conditioning
Front-desk safe

Feel at home (6)

Babysitting (surcharge)
Connecting/adjoining rooms available
Separate sitting area
Television
Daily housekeeping
Laundry facilities

$191 nightly

Nov 16 - Nov 17

Total with taxes and fees

Why we love this property

Spa serenity

The full-service spa opens daily for pampering treatments. A sauna, steam room, and 24-hour gym complete this haven of wellness.

Dining delights await

Savor Mediterranean cuisine at 2 restaurants with garden views and outdoor seating. A stylish bar adds flair. Organic, vegan, and vegetarian options abound.

Cloud-like comfort

Wrapped in bathrobes, guests drift into dreamland on hypo-allergenic beds with down comforters. A pillow menu, minibar, and 24-hour room service await.

Room options

Check availability for these dates

Tonight

Nov 1 - Nov 2

Tomorrow

Nov 2 - Nov 3

All rooms

1 bed

2 beds

Showing 7 of 7 rooms

Superior Room

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

323 sq ft
City view
Sleeps 2
2 Twin Beds OR 1 King Bed

Superior Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

764 sq ft
1 bedroom
Canal view
Sleeps 2
1 King Bed

Junior Suite

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

517 sq ft
1 bedroom
Canal view
Sleeps 2
1 King Bed

Deluxe Room

Wonderful

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

Free cribs/infant beds

LED TV

Hypo-allergenic bedding

Pillow menu

441 sq ft
Canal view
Sleeps 3
2 Twin Beds OR 1 King Bed

Superior Room (Riverside)

Exceptional

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

366 sq ft
Canal view
Sleeps 2
1 King Bed OR 2 Twin Beds

Deluxe Suite

Highlights

Separate sitting area

Soundproofed

Air conditioning

Connecting rooms available

LED TV

Hypo-allergenic bedding

Pillow menu

Pillowtop bed

926 sq ft
1 bedroom
Canal view
Sleeps 2
1 King Bed OR 2 Twin Beds

Presidential Suite

Highlights

Separate sitting area

Soundproofed

Fireplace

Air conditioning

Connecting rooms available

LED TV

Hypo-allergenic bedding

Pillow menu

1981 sq ft
1 bedroom
Canal view
Sleeps 2
1 King Bed OR 2 Twin Beds

Similar properties

Pet friendly
Free WiFi
Restaurant
Air conditioning

$173 nightly

Nov 30 - Dec 1

Total with taxes and fees

Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures!

Sign in Sign up, it's free

About the neighborhood

Heiligengeistbruecke 4, Hamburg, HH, 20459

What's nearby

St. Michaelis Church - 6 min walk - 0.5 km
Hamburg City Hall - 8 min walk - 0.7 km
Miniatur Wunderland - 9 min walk - 0.8 km
Elbe Philharmonic Hall - 11 min walk - 1.0 km
St. Pauli Piers - 14 min walk - 1.2 km

Getting around

Hamburg Airport (HAM) - 35 min drive
Michaeliskirche Hamburg Station - 7 min walk
Hamburg Dammtor Station - 18 min walk
Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
Stadthausbrücke S-Bahn - 1 min walk
Rodingsmarkt U-Bahn - 2 min walk
Rathaus U-Bahn - 8 min walk

Restaurants

‪Ruby Lotti Hotel & Bar - ‬3 min walk
‪Peter Pane - ‬4 min walk
‪Thai Food - ‬3 min walk
‪Starbucks - ‬2 min walk
‪Kardelen - ‬4 min walk

About this property

Steigenberger Hotel Hamburg

Steigenberger Hotel Hamburg offers a great location, putting you within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. Guests can visit the 24-hour fitness center for a workout or grab a bite to eat at Restaurant am Fleet, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Elbe Philharmonic Hall and St. Pauli Piers are just a 5-minute drive away. The helpful staff and walkable location get good marks from fellow travelers. Public transportation is just a short walk: Stadthausbrücke S-Bahn is steps away and Rodingsmarkt U-Bahn is 2 minutes.

At a glance

Hotel size

- 235 rooms
- Arranged over 7 floors

Arriving/Leaving

- Check-in start time: 3:00 PM; Check-in end time: anytime
- Minimum check-in age: 18
- Check-out time is noon

Special check-in instructions

- Front desk staff will greet guests on arrival at the property

Required at check-in

- Credit card, debit card, or cash deposit required for incidental charges
- Government-issued photo ID may be required
- Minimum check-in age is 18

Children

- Babysitting*

Pets

- Pets allowed (dogs only)*
- Service animals welcome
- Food and water bowls available

Internet

- Free WiFi in public areas
- Free WiFi and wired internet access in rooms

Parking

- Onsite self parking (EUR 36 per day; includes in/out privileges)
- Wheelchair-accessible parking on site
- Height restrictions apply for onsite parking

Other information

- Smoke-free property

Property amenities

Food and drink

Buffet breakfast (surcharge) 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends
2 restaurants
Bar/lounge
24-hour room service

Traveling with children

Babysitting (surcharge)

What to do

Bicycle rentals nearby
Sailing nearby

Working away

10 meeting rooms

Services

24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals

Facilities

1 building/tower
Built in 1992
ATM/banking
Safe-deposit box at front desk
24-hour fitness center
Designer stores on site
Shopping mall on site
Full-service spa
At least 80% of food locally-sourced
At least 80% organic food
Vegan dining options
Vegetarian dining options
Double-glazed windows
At least 80% lighting from LEDs
Comprehensive food waste policy
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Banquet hall

Accessibility

Elevator
Elevator door width (inches): 47
Wheelchair-accessible path of travel
Wheelchair-accessible parking
1 on-site accessible parking spaces
Wheelchair-accessible public washroom
Wheelchair-accessible concierge desk
Valet for wheelchair-equipped vehicle
Wheelchair-accessible registration desk
Wheelchair-accessible registration desk height (inches): 39
Wheelchair-accessible restaurant
Hand-held showerheads
Well-lit path to entrance
Stair-free path to entrance

Room amenities

Be entertained

49-inch LED TV
Satellite TV channels

Home comfort

Air conditioning
Minibar
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board

Sleep well

Hypo-allergenic bedding
Pillow menu
Down comforter
Soundproofed rooms
Pillowtop mattress
Bed sheets provided

What to enjoy

Separate sitting area

Freshen up

Electronic bidet
Designer toiletries
Hair dryer
Toothbrush and toothpaste (on request)
Toilet paper

Stay connected

Office
Free WiFi and wired internet
Phone
Desk chair

Food and drink

Free bottled water

More

Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Eco-friendly toiletries
Bulk dispenser for toiletries
Energy-saving switches
LED light bulbs
Recycling
Water-efficient showers only
Water-efficient toilets only

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.

Dining

Restaurant am Fleet - Overlooking the garden, this restaurant specializes in Mediterranean cuisine and serves breakfast, lunch, and light fare. Guests can enjoy alfresco dining (weather permitting).

STADTHAUS Restaurant &Bar - This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Open select days.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:

Towels fee: EUR 0 per accommodation, per night

Optional extras

Buffet breakfast is offered for an extra charge of approximately EUR 35 per person

Children & extra beds

Babysitting is available for an extra charge
Rollaway beds are available for EUR 45.0 per day

Pets

Service animals exempt from fees
Pets are allowed for an extra charge of EUR 40 per pet, per day

Parking

Self parking costs EUR 36 per day with in/out privileges
Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property accepts credit cards, debit cards and cash.

Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard

Also known as

Hamburg Steigenberger Hotel

Steigenberger Hamburg

Steigenberger Hotel Hamburg

Steigenberger Hamburg Hotel Hamburg

Steigenberger

Steigenberger Hamburg Hamburg

Steigenberger Hotel Hamburg Hotel

Steigenberger Hotel Hamburg Hamburg

Steigenberger Hotel Hamburg Hotel Hamburg

Frequently asked questions

Does Steigenberger Hotel Hamburg offer free cancellation for a full refund?

Yes, Steigenberger Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Steigenberger Hotel Hamburg?

Yes, dogs are welcome. There's a charge of EUR 40 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.

Is parking offered on site at Steigenberger Hotel Hamburg?

Yes. Self parking costs EUR 36 per day.

What are the check-in and check-out times at Steigenberger Hotel Hamburg?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.

Is there an onsite casino at Steigenberger Hotel Hamburg?

No, this hotel doesn't have a casino, but Casino Reeperbahn (2-min drive) is nearby.

What is there to do at Steigenberger Hotel Hamburg and nearby?

Have fun with nearby activities like cycling and sailing. Indulge in a treatment at the spa and make the most of other amenities like a 24-hour fitness center.

Are there restaurants at or near Steigenberger Hotel Hamburg?

Yes, there are 2 onsite restaurants, featuring alfresco dining, Mediterranean cuisine, and garden views.

What's the area around Steigenberger Hotel Hamburg like?

Steigenberger Hotel Hamburg is in Hamburg City Center, a short 1-minute walk from Stadthausbrücke S-Bahn and 8 minutes' walk from Hamburg City Hall. Travelers say the area is walkable and good for shopping.

Have a question?

Beta

Get instant answers with AI powered search of property information and reviews.

Ask a question

Steigenberger Hotel Hamburg Reviews

9.0

Wonderful

9.4

Cleanliness

9.4

Location

9.0

Staff & service

9.0

Eco-friendliness

8.8

Property conditions & facilities

What guests liked

The breakfast buffet offered a large variety of food options and was considered excellent by many guests. (17 reviews)
The property's breakfast buffet offered a wide variety of choices and was well worth the cost. (4 reviews)

From real guest reviews summarized by AI.

Popular mentions

Room

Location

Service staff

Breakfast

Restaurant

Lobby

Christmas markets

Shopping

Bar

Food

10/10 Exceptional

Oct 18, 2025

👍👍👍👍

Bastian, 1-night trip

10/10 Exceptional

Oct 2, 2025

Top

Harald, 1-night trip

8/10 Very good

Oct 5, 2025

Very disappointing not to get an upgrade, and also to discover our room was with two single beds, when having asked for double room. Breakfast was very impressive, with large variety.!

Lars, 1-night trip

10/10 Exceptional

Jun 3, 2025

Very nice and perfect location

Erik, 2-night trip

10/10 Exceptional

Aug 26, 2025

Excelente

Juan Pedro, 1-night trip

10/10 Exceptional

Apr 16, 2025

Beautiful hotel

lisa, 4-night trip

10/10 Exceptional

May 2, 2025

one of my favourite hotels in Hamburg

DRAGOS, 1-night trip

10/10 Exceptional

Nov 17, 2024

Wonderful hotel and great staff.

Harmed, 5-night trip

10/10 Exceptional

Apr 4, 2025

The hotel is fantastic in location, with walkable restaurants and stores. It is near the best Hamburg attractions. The food and breakfast are excellent. I will be back again.

Mónica, 2-night trip

10/10 Exceptional

Feb 10, 2025

Very convenient and comforting atmosphere

Nobuyuki, 3-night trip

10/10 Exceptional

Jul 8, 2025

Exceptional stay

I had an amazing experience at this hotel from start to finish. The staff were incredibly welcoming, friendly, and always ready to assist with a smile. My room was spotless, spacious, and well-appointed with everything I needed for a comfortable stay. The bed was super cozy, and I slept like a dream. The location was perfect—close to major attractions, restaurants, and public transport. I also really appreciated the quiet atmosphere despite being so central. Overall, the attention to detail and quality of service made this a memorable stay. I would highly recommend this hotel to anyone visiting the area and will definitely stay again!

Suzanne, 2-night trip

10/10 Exceptional

Jul 4, 2024

Great location

victor, 2-night trip

10/10 Exceptional

Jul 19, 2024

My new go to hotel in Hamburg!!!

Thomas, 2-night trip

10/10 Exceptional

Apr 7, 2025

Everything is great and the only down side is that the hotel only provides a bottle of complimentary still water

Bo, 2-night trip

8/10 Very good

Aug 26, 2024

Great location, very nice facility, friendly and helpful staff, able to assist in English as well as German. Nice conference facilities, with excellent view, and very good food.

Michael, 2-night trip

10/10 Exceptional

Dec 28, 2024

Super

Wencke, 1-night trip

10/10 Exceptional

Nov 9, 2024

From the minute, I arrived, the staff were very engaged, helpful and supportive. The taxi driver would not take a credit card for payment, which has never happened to me in Germany and the concierge didn’t miss a beat and just went out and paid for it so I could get settled into my room. I would definitely recommend this hotel for the people, the location in the overall layout of the hotel.

Kathryn, 1-night trip

8/10 Very good

Jun 24, 2024

Nice place

Nice clean hotel. Close to everything. Depending on price I would stay again. Sauna is very nice. Gym isn’t very good. Not much weights. Parking not included. Cost $34euros a day. Expensive for sure. 25 min from airport.

Simos, 2-night trip

8/10 Very good

Apr 7, 2024

The sauna was whithout soap and shampoo, otherwise fine

Eero, 2-night trip

8/10 Very good

Dec 19, 2024

Breakfast was amazing

Firstly, the location was perfect for us. We landed at Hamburg and one direct train took us to within 2 minute walk to the front door. It is close to the alt stadt and harbour area, which we frequented, but it is actually quite central to a lot of stuff. The hotel was very nice. Check in was a breeze and the room was a good size with everything that we needed. The only negative, it was quite a warm room, but hindsight, i think there was some temperature control we could have played around with! But the best part about the stay was the breakfast buffet in the morning. There was so much choice, catering for every food choice. And if you like a bit of fizz to start your morning, that was also an option. It is worth paying for the breakfast. It was wortb every penny!! If going back, we would stay here again.

Samantha, 1-night trip

6/10 Good

Apr 26, 2024

The heating and cooling system was not working during my stay and the nights were miserable hot. The room service menu is also extremely limted. The rest was fine.

Ramina, 4-night trip

8/10 Very good

Jun 2, 2024

Nice and well located hotel. Rooms very clean and modern. Booking via Ebookers worked more badly than right, as umlauts in the name were not transmitted. Therefore, the booking was not found at the reception at first. We were also initially given the wrong room with single beds instead of a double bed. However, the problem was solved.

André, 3-night trip

6/10 Good

Sep 7, 2024

Your IT system is terrible. Your booking system on your website did not work when I booked, so I had to use Expedia instead. You offer hi speed wifi to H Rewards members, but the registration didn't work. Your staff admitted that it doesn't work. So I had to use slow wifi speed like a non-member. Your electronic key cards failed to operate the lift. Your staff said this is happening to most guests. So every time that we wanted to go up to our room, we had to get help from staff, who were not immediately available. I am not impressed. Your Berlin hotel Am Kanzleramt was much better. Your central Hamburg hotel is poorly managed and the IT people should be fired.

Peter, 2-night trip