In the heart of Hamburg, Steigenberger Hotel Hamburg offers a luxurious retreat. Relax at the onsite spa or take advantage of dry cleaning services and luggage storage. Savor Mediterranean cuisine at one of two restaurants, stay active with bike rentals or work out in the 24-hour gym, and connect with free WiFi.
Hamburg (ZMB-Hamburg Central Train Station) - 21 min walk
Stadthausbrücke S-Bahn - 1 min walk
Rodingsmarkt U-Bahn - 2 min walk
Rathaus U-Bahn - 8 min walk
Restaurants
Ruby Lotti Hotel & Bar - 3 min walk
Thai Food - 3 min walk
Peter Pane - 4 min walk
Starbucks - 2 min walk
Kardelen - 4 min walk
About this property
Steigenberger Hotel Hamburg
Steigenberger Hotel Hamburg offers a great location, putting you within a 15-minute walk of Hamburg City Hall and Miniatur Wunderland. Guests can visit the 24-hour fitness centre for a workout or grab a bite to eat at Restaurant am Fleet, one of 2 restaurants, which serves Mediterranean cuisine and is open for breakfast and lunch. Also, Elbe Philharmonic Hall and St. Pauli Piers are a short five-minute drive away. The helpful staff and walkability get good marks from fellow travellers. Public transportation is only a short walk: Stadthausbrücke S-Bahn is steps away and Rodingsmarkt U-Bahn is 2 minutes.
At a glance
DONE
Hotel size
235 rooms
Arranged over 7 floors
DONE
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age – 18
Check-out time is noon
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Children
Babysitting*
DONE
Pets
Pets allowed (dogs only)*
Service animals welcome
Food and water bowls available
WIFI
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
LOCAL_PARKING
Parking
On-site self-parking (EUR 36 per day; includes in/out privileges)
Wheelchair-accessible parking on site
Height restrictions apply for on-site parking
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 6:30 AM–11:00 AM
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open daily.
Dining
Restaurant am Fleet – Overlooking the garden, this restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and light fare. Guests can enjoy al fresco dining (weather permitting).
STADTHAUS Restaurant &Bar – This restaurant serves dinner and light fare. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Open selected days.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
Towels fee: EUR 0 per accommodation, per night
Optional extras
Buffet breakfast is offered for an extra charge of approximately EUR 35 per person
Children & extra beds
Babysitting is available for an extra charge
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of EUR 40 per pet, per day
Parking
Self-parking costs EUR 36 per day with in/out privileges
Parking height restrictions apply
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property accepts credit cards, debit cards and cash.
Does Steigenberger Hotel Hamburg offer free cancellation for a full refund?
Yes, Steigenberger Hotel Hamburg does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Steigenberger Hotel Hamburg?
Yes, dogs are welcome. There's a charge of EUR 40 per pet, per day. Service animals are exempt from fees. Food and water bowls are available.
Is parking offered on site at Steigenberger Hotel Hamburg?
Yes. Self-parking costs EUR 36 per day.
What are the check-in and check-out times at Steigenberger Hotel Hamburg?
Check-in start time: 3:00 PM; check-in end time: anytime. Check-out time is noon.
Is there an on-site casino at Steigenberger Hotel Hamburg?
No, this hotel doesn't have a casino, but Casino Reeperbahn (2-min drive) is nearby.
What is there to do at Steigenberger Hotel Hamburg and nearby?
Have fun with nearby activities such as cycling and sailing. Indulge in a treatment at the spa and make the most of other amenities such as a 24-hour fitness centre.
Are there restaurants at or near Steigenberger Hotel Hamburg?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Mediterranean cuisine and garden views.
What's the area around Steigenberger Hotel Hamburg like?
Steigenberger Hotel Hamburg is in Hamburg City Center, a short 1-minute walk from Stadthausbrücke S-Bahn and 8 minutes' walk from Hamburg City Hall. Travellers say that the area is walkable and good for shopping.
Have a question?
AI iconBeta
Get instant answers with AI powered search of property information and reviews.
Steigenberger Hotel Hamburg Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.0/10
Staff & service
8.6/10
Amenities
8.8/10
Property conditions & facilities
9.0/10
Eco-friendliness
Popular mentions
Room
Location
Service staff
Breakfast
Restaurant
Lobby
Christmas markets
Shopping
Air conditioning
Gyms (public)
What guests liked
The breakfast buffet offered a wide variety of options and was considered excellent by many guests. (16 reviews)
The property's breakfast buffet offered a wide variety of choices and was well worth the cost. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
13 Sep 2025
Lovely
This is just a lovely hotel. Super comfortable, beds great, beautiful situation, I felt Bally worked out the lights (duh) and that was me sorted. Would happily hang out there for days.
Edel
Edel, 5-night trip
10/10 Exceptional
16 Apr 2025
Beautiful hotel
lisa
lisa, 4-night trip
10/10 Exceptional
7 Mar 2025
Great location, friendly and helpful personnel, nice and clean rooms, and wonderful breakfast buffet in scenic dining room.
Silke
Silke, 3-night trip
10/10 Exceptional
2 May 2025
one of my favourite hotels in Hamburg
DRAGOS
DRAGOS, 1-night trip
10/10 Exceptional
27 Mar 2025
Great location and very proffesional staff
Maikel
Maikel, 2-night trip
10/10 Exceptional
4 May 2025
Recommended
Great in all aspects
doris
doris, 1-night trip
10/10 Exceptional
17 Nov 2024
Wonderful hotel and great staff.
Harmed
Harmed, 5-night trip
10/10 Exceptional
4 Apr 2025
The hotel is fantastic in location, with walkable restaurants and stores. It is near the best Hamburg attractions. The food and breakfast are excellent. I will be back again.
Mónica
Mónica, 2-night trip
10/10 Exceptional
10 Feb 2025
Very convenient and comforting atmosphere
Nobuyuki
Nobuyuki, 3-night trip
10/10 Exceptional
17 Apr 2025
love this hotel
The location of the hotel is perfectly situated to see Hamburg. It is new, clean, and very comfortable. I especially loved the gym facitities
Derk
Derk, 1-night trip
10/10 Exceptional
11 Mar 2025
Great place to stay at. Near city center and great shopping area. Super friendly staff and clean, modern rooms. Overall, very recommendable!!!
Thomas
Thomas, 2-night trip
10/10 Exceptional
8 Jul 2025
Exceptional stay
I had an amazing experience at this hotel from start to finish. The staff were incredibly welcoming, friendly, and always ready to assist with a smile. My room was spotless, spacious, and well-appointed with everything I needed for a comfortable stay. The bed was super cozy, and I slept like a dream.
The location was perfect—close to major attractions, restaurants, and public transport. I also really appreciated the quiet atmosphere despite being so central.
Overall, the attention to detail and quality of service made this a memorable stay. I would highly recommend this hotel to anyone visiting the area and will definitely stay again!
Suzanne
Suzanne, 2-night trip
10/10 Exceptional
19 Feb 2025
The room was large., and had all the amenities.
Aqibullah
Aqibullah, 5-night trip
10/10 Exceptional
22 Nov 2024
Great place to stay. Would reccomend.
Richard
Richard, 5-night trip
10/10 Exceptional
21 Apr 2025
Very cool
Cornelia
Cornelia, 3-night trip
10/10 Exceptional
30 Nov 2024
Very nice property, well appointed. Overlooking a cute Christmas market and very conveniently located to dining and shops as well as the city center. Highly recommend!
Christine
Christine, 1-night trip
10/10 Exceptional
7 Apr 2025
Everything is great and the only down side is that the hotel only provides a bottle of complimentary still water
Bo
Bo, 2-night trip
4/10 Fair
10 Nov 2024
Due to VIPs in hotel, regular guests where treated as second class citizens!
RUDOLF
RUDOLF, 2-night trip
8/10 Very good
19 Dec 2024
Breakfast was amazing
Firstly, the location was perfect for us. We landed at Hamburg and one direct train took us to within 2 minute walk to the front door. It is close to the alt stadt and harbour area, which we frequented, but it is actually quite central to a lot of stuff.
The hotel was very nice. Check in was a breeze and the room was a good size with everything that we needed. The only negative, it was quite a warm room, but hindsight, i think there was some temperature control we could have played around with!
But the best part about the stay was the breakfast buffet in the morning. There was so much choice, catering for every food choice. And if you like a bit of fizz to start your morning, that was also an option. It is worth paying for the breakfast. It was wortb every penny!!
If going back, we would stay here again.