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Arcadia Surabaya by Horison

3.5 star property
Hotel with restaurant, near Tunjungan Plaza

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Photo gallery for Arcadia Surabaya by Horison

Exterior
Deluxe Double Room Single Use, 1 King Bed | In-room safe, desk, rollaway beds, free WiFi
Lobby lounge
Interior entrance
Daily buffet breakfast (IDR 84700 per person)
Located in Surabaya, Arcadia Surabaya by Horison is where modern comfort meets warm hospitality. Start your day with a delicious buffet breakfast and stay connected with free in-room WiFi, then unwind at the restaurant or take advantage of dry cleaning/laundry services.

Reviews

7.8 out of 10
Good

Popular amenities

  • Non-smoking
  • Laundry facilities
  • Free parking
  • Air conditioning
  • 24/7 front desk
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Restaurants
  • Breakfast available
  • Business centre
  • Meeting rooms
  • 24-hour front desk
  • Air conditioning
  • Front desk safe
  • Laundry service
  • Conference space
  • Concierge services
  • Free newspapers in the lobby

Feel at home (6)

  • Rollaway/extra beds
  • Private bathroom
  • Television
  • Daily housekeeping
  • Lift
  • Dry cleaning/laundry service

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Deluxe Double Room Single Use, 1 King Bed

Deluxe Double Room Single Use, 1 King Bed | In-room safe, desk, rollaway beds, free WiFi

Deluxe Double Room Single Use, 1 King Bed

Highlights

Air conditioning
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Desk
Laptop-compatible safe
  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double or Twin Room, 1 Queen Bed

In-room safe, desk, rollaway beds, free WiFi

Superior Double or Twin Room, 1 Queen Bed

Highlights

Air conditioning
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Desk
Laptop-compatible safe
  • 2 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room

Standard Twin Room | In-room safe, desk, rollaway beds, free WiFi

Standard Twin Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Desk
  • 26 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, rollaway beds, free WiFi

Standard Double Room

Highlights

Air conditioning
Free cots/infant beds
LED TV
Private bathroom
Electric kettle
Free bottled water
Cable channels
Desk
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About the area

Map
Jalan Rajawali No. 9-11, Surabaya, East Java, 60175

What's nearby

  • Red Bridge - 2 min walk - 0.2 km
  • Chinatown - 11 min walk - 0.9 km
  • Tunjungan Plaza - 3 min drive - 3.3 km
  • Grand City Surabaya - 5 min drive - 4.6 km
  • Surabaya Plaza Shopping Mall - 5 min drive - 4.7 km

Getting around

  • Surabaya (SUB-Juanda) - 45 min drive
  • Surabaya Gubeng Station - 16 min drive
  • Tandes Station - 20 min drive
  • Surabaya Pasar Turi Station - 25 min walk
  • Surabaya Kota Station - 14 min walk

Restaurants

  • ‪Pangsit Mie Jagaraga - ‬8 min walk
  • ‪Nude Coffee - ‬5 min walk
  • ‪Laksana Jaya Rumah Makan - ‬3 min walk
  • ‪Yoshinoya Rajawali - ‬4 min walk
  • ‪Depot Sari - ‬4 min walk

About this property

Arcadia Surabaya by Horison

At Arcadia Surabaya by Horison, you'll be within a 15-minute drive of Tunjungan Plaza and Pakuwon Mall. Guests will have free perks such as WiFi and self-parking. Public transportation is close by: Surabaya Kota Station is only 14 minutes on foot.

Languages

English, Indonesian

At a glance

DONE

Hotel size

    • 136 rooms
DONE

Arriving/Leaving

    • Check-in time starts at 2 PM
    • Minimum check-in age – 18
    • Check-out time is noon
DONE

Special check-in instructions

    • Front desk staff will greet guests on arrival at the property
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 18
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
LOCAL_PARKING

Parking

    • Free on-site self-parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6 AM–10 AM
  • Restaurant

Working away

  • Business centre
  • Meeting rooms
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry services
  • Free newspapers in reception
  • Luggage storage
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Banquet hall

Accessibility

  • Lift

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning
  • Electric kettle
  • Slippers

Sleep well

  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Shower only

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Dining

On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately IDR 84700 for adults and IDR 42350 for children

Children & extra beds

  • Rollaway beds are available for IDR 171488.0 per day

Policies

This property accepts credit cards.
Credit cards accepted: Visa, Mastercard

Also known as

Arcadia Surabaya
Arcadia Surabaya Horison Hotel
Arcadia Horison Hotel
Arcadia Surabaya Horison
Arcadia Surabaya Hotel
Arcadia Surabaya by Horison Hotel

Frequently asked questions

Does Arcadia Surabaya by Horison offer free cancellation for a full refund?

Yes, Arcadia Surabaya by Horison does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Arcadia Surabaya by Horison?

Sorry, pets aren't allowed.

Is parking offered on site at Arcadia Surabaya by Horison?

Yes, there's free self parking.

What are the check-in and check-out times at Arcadia Surabaya by Horison?

You can check in starting at 2 PM. Check-out time is noon.

Are there restaurants at or near Arcadia Surabaya by Horison?

Yes, there's an on-site restaurant that offers local and international cuisine.

What's the area around Arcadia Surabaya by Horison like?

Arcadia Surabaya by Horison is a short 11-minute walk from Chinatown and 16 minutes' walk from Ampel Mosque.

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Arcadia Surabaya by Horison Reviews

Reviews

7.8

Good

8.0/10

Cleanliness

7.6/10

Staff & service

7.4/10

Property conditions & facilities

Reviews

10/10 Exceptional

4-night trip

8/10 Very good

Check in was slow because the rooms were not ready (although we arrived way past 2.00 pm) and we were only given an extra bed on the 2nd day. The rest were ok - breakfast aplenty and kitchen staff were very helpful. Perfect location (public transport just across the hotel). Will stay again for sure.
Elma, 6-night trip

8/10 Very good

shah, 2-night trip

6/10 Good

Vu Le Vy, 1-night trip
This review was submitted before 2018 and has not been verified.

6/10 Good

All staff members are friendly.
Hotel very close to public transport, room was clean. I do recommended to everyone
6-night trip
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

6/10 Good

This review was submitted before 2018 and has not been verified.

6/10 Good

A short stay.
Value for money.
This review was submitted before 2018 and has not been verified.

6/10 Good

Hotel dekat perak
Akses hotel dekat dengan perak juga dekat ke arah pasar genteng pusat untuk beli oleh oleh disurabaya,selain itu juga dekat dengan stasiun pasar turi.tapi sayang kamar mandi airnya sering menggenang...
This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

8/10 Very good

This review was submitted before 2018 and has not been verified.

10/10 Exceptional

very nice stay
Special thanks to the very nice front desk staff Location was good for me close to old surabaya and ferry terminal Same day laundry service Nice view from my room over old Surabaya
This review was submitted before 2018 and has not been verified.

8/10 Very good

Disini aku bisa tenang
Mencari ketenangan dan aku dapatkan di Ibis, menyenangkan dan pelayanan yang ramah.
This review was submitted before 2018 and has not been verified.

8/10 Very good

It was very comfortable and the staff very polite and helpful. The hotel is clean and very ideally located.
This review was submitted before 2018 and has not been verified.

4/10 Fair

one rude staff and fouls smell in the lobby
Overall a bad stay. The foul smell in the lobby and hallway just the beginning of my unsatisfaction. Most of the staff are ok but one rude staff ruins the ok reputations.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Great locations
Great place to stay at surabaya
This review was submitted before 2018 and has not been verified.

6/10 Good

above than everage if we think about price.
room is clean and calm, staffes are kind and price is resonable. but no pleace to eat near hotel, no restaurant, no convinient store like alfa mart or seven eleven.But good please to visit PAL or central or central commercial area in surabaya.
This review was submitted before 2018 and has not been verified.

10/10 Exceptional

gutes Hotel in Zentrumnaehe.
bei unsere durch Reise nach Borneo haben wir 3 nächste im Ibis Rajawali verweilt und das zum dritten mal.
This review was submitted before 2018 and has not been verified.

6/10 Good

Value for money hotel.
I am a business traveler and my reason to come to Surabaya is for an important meeting at the Port of Tanjung Perak. I chose Ibis Rajawali because it is close to my location of meeting. For the hotel rate, I was pleasantly surprised at the facilities in the room. Internet access was also available for free.
This review was submitted before 2018 and has not been verified.

8/10 Very good

Kamar luas, nyaman
Lain kali akan menginap lagi di Ibis Rajawali
This review was submitted before 2018 and has not been verified.

8/10 Very good

Close to sights an easy to get a taxi to places.
Comfortable stay, quiet and clean
This review was submitted before 2018 and has not been verified.

8/10 Very good

Close to sights an easy to get a taxi to places.
Comfortable stay, quiet and clean
This review was submitted before 2018 and has not been verified.

6/10 Good

What you pay is what u get
Been here for 4 days. Location is good as its very near to JMP however during night time very quiet and can say like a ghost town. The buffet is highly not recommended as it is not nice at all and very limited choices. The room is just fine. Its a budget hotel so dont expect more. The salon at the lobby is also not that good as their service very slow and they dont even have the curler and the basic equipment whereby a salon must have.
This review was submitted before 2018 and has not been verified.

4/10 Fair

Good and comfortable service satisfactory would recommend to others for its value
This review was submitted before 2018 and has not been verified.

8/10 Very good

Good time in Surabaya
Convinient location, friendly staffs, clean room and comfort bed. Foods are ok but bar services is poor. Good moments with pionist for the song 'The moon represents my love to you"