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Hilton Los Angeles/Universal City

4.0 star property
Suburban hotel with outdoor pool, near Universal Studios Hollywood

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Photo gallery for Hilton Los Angeles/Universal City

Lobby
Creator video
Outdoor pool, a heated pool, sun loungers
Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Located near Universal Studios Hollywood, Hilton Los Angeles/Universal City offers a vibrant retreat. Indulge in Californian cuisine at Cafe Sierra, bask in the sun by the outdoor pool or unwind on the garden terrace.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Bar
  • Connecting rooms available
  • Electric vehicle charging point
  • Pool
  • Pet friendly

Main amenities (12)

  • Housekeeping (on request)
  • Restaurant and bar/lounge
  • Outdoor pool
  • Breakfast available
  • WiFi in the lobby
  • Internet in the lobby
  • 24-hour fitness center
  • Valet parking
  • Self parking
  • Pool bar
  • 24-hour room service
  • Coffee shop/cafe

For families (6)

  • Children stay free
  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
  • Garden
$200 nightly
The total price is $233
Aug 31 - Sep 1
Total with taxes and fees

Room options

Available filters for rooms
Showing 26 of 26 rooms

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

9.2 out of 10
Wonderful
(206 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Executive Room, 1 King Bed with Sofa bed, Corner

9.4 out of 10
Exceptional
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Hair dryer
Private bathroom
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible (Roll-In Shower)

8.4 out of 10
Very good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Non Smoking (Universal)

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Premium bedding
Separate bedroom
  • 812 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible (Roll-In Shower)

7.6 out of 10
Good
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Non Smoking (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Non Smoking (Universal)

8.0 out of 10
Very good
(11 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Blackout drapes/curtains
Sofa bed
Premium bedding
Separate bedroom
  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Executive Level (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Executive Level (Universal)

9.0 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.4 out of 10
Exceptional
(8 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Hair dryer
Private bathroom
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, View (Universal)

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, View (Universal)

9.2 out of 10
Wonderful
(40 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Accessible, Non Smoking (Roll-In Shower)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
Hair dryer
  • 812 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Executive Level

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed, Executive Level

8.8 out of 10
Excellent
(33 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Room, Accessible, Bathtub | Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

8.8 out of 10
Excellent
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner (Universal View)

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner (Universal View)

9.6 out of 10
Exceptional
(57 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Hair dryer
Eco-friendly toiletries
  • 440 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Accessible, Bathtub

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 376 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Corner

55-inch flat-screen TV with digital channels, Netflix, Hulu

Room, 1 King Bed with Sofa bed, Corner

9.0 out of 10
Wonderful
(155 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Hair dryer
Eco-friendly toiletries
  • 440 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

9.2 out of 10
Wonderful
(7 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Non Smoking

55-inch flat-screen TV with digital channels, Netflix, Hulu

Suite, 1 Bedroom, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
Hair dryer
  • 850 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Double Beds, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 2 Queen Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Executive Room, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Private bathroom
  • 390 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Director's Suite, 1 King Bed, Non Smoking

Director's Suite, 1 King Bed, Non Smoking | Premium bedding, in-room safe, desk, laptop workspace

Director's Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
Hair dryer
  • 880 sq ft
  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.2 out of 10
Good
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 376 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Diplomat Suite, 1 King Bed, Non Smoking

Diplomat Suite, 1 King Bed, Non Smoking | Living area | 55-inch flat-screen TV with digital channels, Netflix, Hulu

Diplomat Suite, 1 King Bed, Non Smoking

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Sofa bed
Premium bedding
Separate bedroom
Hair dryer
  • 1298 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 2 Double Beds, Non Smoking

9.0 out of 10
Wonderful
(120 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 390 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Accessible, Bathtub

Premium bedding, in-room safe, desk, laptop workspace

Room, Accessible, Bathtub

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 376 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(69 reviews)

Highlights

Air conditioning
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Premium bedding
Blackout drapes/curtains
Hair dryer
Eco-friendly toiletries
  • 376 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

Similar properties

Meeting facility

Sheraton Universal Hotel

  • Pool
  • Pet friendly
  • Parking available
  • Free WiFi
8.6 out of 10, Excellent, 3,891 reviews
$192 nightly
The price is $223
Sep 1 - Sep 2
Total with taxes and fees
Sheraton Universal Hotel
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About the neighborhood

Map
555 Universal Hollywood Dr, Universal City, CA, 91608

What's nearby

  • Universal Studios Hollywood - 3 min walk - 0.3 km
  • Universal CityWalk - 7 min walk - 0.6 km
  • Hollywood Bowl - 4 min drive - 4.5 km
  • Warner Brothers Studio - 4 min drive - 4.1 km
  • Hollywood Walk of Fame - 5 min drive - 5.9 km

Getting around

  • Hollywood Burbank Airport (BUR) - 25 min drive
  • Van Nuys, CA (VNY) - 26 min drive
  • Hawthorne, CA (HHR-Hawthorne Municipal) - 26 min drive
  • Los Angeles Intl. (LAX) - 64 min drive
  • Downtown Burbank Station - 10 min drive
  • Sun Valley Station - 12 min drive
  • Glendale Transportation Center - 12 min drive
  • Universal City Station - 9 min walk
  • Area shuttle

Restaurants

  • ‪In-N-Out Burger - ‬16 min walk
  • ‪Starbucks - ‬7 min walk
  • ‪Minion Café - ‬9 min walk
  • ‪Vivo Italian Kitchen - ‬8 min walk
  • ‪Hollywood and Dine - ‬6 min walk

About this property

Hilton Los Angeles/Universal City

Hilton Los Angeles/Universal City offers a great location, putting you within a 15-minute walk of Universal Studios Hollywood and Universal CityWalk. The outdoor pool is a great spot to take a dip, and guests can grab a bite to eat at Cafe Sierra, which serves Californian cuisine and is open for breakfast, lunch, and dinner. Other features include a poolside bar, a 24-hour fitness center, and a fitness center. Fellow travelers love the pool and comfortable beds. The property is just a short walk to public transportation: Universal City Station is 9 minutes away.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, German, Spanish

At a glance

DONE

Hotel size

    • 495 rooms
    • Arranged over 24 floors
DONE

Arriving/Leaving

    • Check-in start time: 4 PM; Check-in end time: midnight
    • Contactless check-in available
    • Express check-out available
    • Early check-in subject to availability
    • Late check-in subject to availability
    • Check-out time is 11 AM
    • Contactless check-out available
    • Late check-out subject to availability
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Front desk staff will greet guests on arrival at the property
    • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
    • For any questions, please contact the property using the information on the booking confirmation
DONE

Required at check-in

    • Credit card required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
DONE

Pets

    • Pets allowed (up to 75 lbs per pet)*
    • Service animals welcome
    • Pets must be supervised
WIFI

Internet

    • WiFi and wired internet access in public areas*
    • WiFi and wired internet access in rooms*
LOCAL_PARKING

Parking

    • Secured covered onsite self parking (USD 55 per night; includes in/out privileges)
    • Onsite valet parking (USD 66 per day; includes in/out privileges)
    • Wheelchair-accessible parking and van parking on site
    • Electric vehicle charging point on site
    • Height restrictions apply for onsite parking
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service

Traveling with children

  • Children stay free (see details)

What to do

  • Golfing nearby
  • Hiking/biking trails nearby

Working away

  • Business center
  • Meeting rooms
  • Computer station
  • Conference space (32001 square feet)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Pool loungers

Facilities

  • Built in 1984
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace
  • 24-hour fitness center
  • An outdoor pool
  • Heated pool
  • Banquet hall

Accessibility

  • Braille/raised signage
  • Elevator
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible business center
  • Wheelchair-accessible restaurant
  • Closed captioned TV
  • Phone accessibility kit
  • Well-lit path to entrance
  • Stair-free path to entrance

Room amenities

Be entertained

  • 55-inch flat-screen TV
  • Premium digital channels
  • Netflix
  • Hulu
  • Streaming services
  • Pay movies

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Premium bedding
  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)

Freshen up

  • Private bathroom
  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Stay connected

  • Desk
  • WiFi and wired internet for a surcharge
  • Desk chair

More

  • Housekeeping (on request)
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available
  • Eco-friendly toiletries

Special features

Dining

Cafe Sierra - This restaurant specializes in Californian cuisine and serves breakfast, brunch, lunch, and dinner.
Lobby Lounge - This lobby lounge serves lunch, dinner, and light fare. Happy hour is offered. Open daily.

Fees & policies

Refundable deposits

  • Deposit: USD 60.00 per accommodation, per day

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
  • Service fee: 4 percent

Optional extras

  • WiFi is available in guestrooms for USD 7.95 per 24-hour period (rates may vary)
  • WiFi is available in public areas for USD 7.95 per 24-hour period (rates may vary)
  • Wired internet access is available in guestrooms for USD 12.95 per 24-hour period (rates may vary)
  • Wired internet access is available in public areas for USD 7.95 (rates may vary)
  • Full breakfast is offered for an extra charge of approximately USD 34.00 for adults and USD 19.50 for children
  • Early check-in can be arranged for an extra charge of USD 34.20 (subject to availability)
  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Rollaway beds are available for USD 40.00 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 100 per pet, per stay

Parking

  • Covered self parking costs USD 55 per night with in/out privileges
  • Valet parking costs USD 66 per day with in/out privileges
  • Parking height restrictions apply

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards, debit cards and cash.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
The onsite self parking area has a vehicle height restriction of 6 feet. Oversized vehicles must utilize valet parking (surcharge).

Also known as

Hilton Los Angeles/Universal City
Hilton Los Hotel Angeles/Universal City
Los Angeles/Universal City
Los Angeles/Universal City Hilton
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal Hotel
Hilton Los Angeles/Universal
Hilton Los Angeles/Universal City Hotel
Hilton Los Angeles/Universal City Universal City
Hilton Los Angeles/Universal City Hotel Universal City

Frequently asked questions

Does Hilton Los Angeles/Universal City offer free cancellation for a full refund?

Yes, Hilton Los Angeles/Universal City does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Hilton Los Angeles/Universal City?

Yes, there's an outdoor pool.

Are pets allowed at Hilton Los Angeles/Universal City?

Yes, pets are welcome, with a maximum weight of 75 lbs per pet. There's a charge of USD 100 per pet, per stay. Service animals are exempt from fees.

Is parking offered on site at Hilton Los Angeles/Universal City?

Yes. Self parking costs USD 55 per night. Valet parking costs USD 66 per day. Electric vehicle charging is available.

What are the check-in and check-out times at Hilton Los Angeles/Universal City?

Check-in start time: 4 PM; Check-in end time: midnight. There's a charge of USD 34.20 for early check-in (subject to availability). Check-out time is 11 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-in and check-out are available.

What is there to do at Hilton Los Angeles/Universal City and nearby?

Have fun with nearby activities such as hiking and practice your swing at the nearby golf course. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a 24-hour fitness center and a picnic area. Hilton Los Angeles/Universal City also has a garden.

Are there restaurants at or near Hilton Los Angeles/Universal City?

Yes, Cafe Sierra offers Californian cuisine.

What's the area around Hilton Los Angeles/Universal City like?

Hilton Los Angeles/Universal City is a short 9-minute walk from Universal City Station and 7 minutes' walk from Universal Studios Hollywood. Travelers say the area is walkable and good for families.

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Hilton Los Angeles/Universal City Reviews

Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Parks
View
Shuttle
Bed
Parking
Food
Family friendly

What guests liked

  • The shuttle service to Universal Studios was convenient, frequent, and greatly appreciated by guests. (29 reviews)
AI Sparkle IconFrom real guest reviews summarized by AI.

Reviews

10/10 Exceptional

The hotel was clean, the staff was so friendly and helpful, and it was so nice staying so close to the park!
Kristen, 3-night trip

10/10 Exceptional

The room view was absolutely stunning
Tarnesha, 4-night trip

10/10 Exceptional

Friendly, attentive staff and comfortable accommodations made our stay quite enjoyable.
Patricia, 4-night trip

10/10 Exceptional

Satisfied

Location is perfect
1-night trip

10/10 Exceptional

Great place to stay
cristina, 2-night trip

8/10 Very good

Very busy so check in took a while. It was a great location to universal and brekki was great. The bed was really comfy There was a wedding and the next day filming going on so the public areas weren’t so comfy to relax in
Jessica, 2-night trip

10/10 Exceptional

Great place.

Excellent location. Very convenient to walk to Universal City walk and studios.
Omar, 2-night trip

10/10 Exceptional

Great hotel will stay again

Great hotel. Comfortable, service was amazing and the pool area is beautiful not to mention conveniently located right next to universal studios but still has a free shuttle!
Jessica, 1-night trip

10/10 Exceptional

Great location; bar was op
Marjoline, 2-night trip

10/10 Exceptional

Perfect Stay for Universal

Our entire stay was seamless. From check-in to the great room and the many amenities. Easy walk to Universal.
Karis, 1-night trip

10/10 Exceptional

Could not be a better location for going to Universal Studios. Friendly staff, great food and drinks as well.
Andrew, 2-night trip

10/10 Exceptional

Cozy, spacious, and great location
2-night trip

10/10 Exceptional

Great experience
Jeffrey, 1-night trip

10/10 Exceptional

We really enjoyed our stay. The breakfast buffet was delicious.
Rosa, 2-night trip

6/10 Good

I feel for the price of the hotel was due to the fact of location and convenience. The hotel outside is beautiful but inside needs a lot of work remodeling the rooms at least our room looked really worn out but the people there were very nice..
Karen, 2-night trip

10/10 Exceptional

Worth spending the extra money, than the Sheraton. Family friendly and convenient if you have little kiddos like I do. Definitely Would stay here again in the future when going to Universal Studio/Hollywood tourist spots.
Benjo, 2-night trip

10/10 Exceptional

Staff was very friendly. Great rooms, awesome location.
Rohan, 2-night trip

10/10 Exceptional

Great location for visiting Universal Studios.
Duncan, 4-night trip

10/10 Exceptional

I felt the hotel was clean and the staff was very helpful. Also it is conveniently close to city walk.
Charity, 4-night trip

10/10 Exceptional

Great Hotel with amazing service
Lewis Lloyd, 4-night trip

10/10 Exceptional

Clean room ,helpful staff
Jovanne, 1-night trip

10/10 Exceptional

Friendly nice staff. Great location for visiting Universal Studios. Great parking. After checkout they were good about us leaving our car while we visited the park.
Mary Ann, 1-night trip

10/10 Exceptional

Definitely the best place by universal studios

Fantastic location, great food and drinks
Janine, 1-night trip

10/10 Exceptional

Could not ask for a better stay while visiting Universal Studios
Mark, 1-night trip

10/10 Exceptional

Great area near universal studios and shopping
Matthew, 1-night trip