2/10 แย่
7 ก.ย. 2025
Horrible experience
I don’t usually leave bad, but this was well needed. The place overall wasn’t clean and the services needs more work. My room was okay, but no come to dump the trash or provides us new towels etc. We left our trash outside, so that housekeeping could dump the garbage. It took them almost a day to dump our trash that was in the hallway. My father had to ask the housekeeping who was passing by to assist. I also had other family members who checked in for their stay. They packed their bags and stayed at another hotel. Their room smelled smokey once the checked in. The same issue occurred when they were provided another room
Then when we decided to go down as a group for breakfast, the breakfast was horrible, and once the breakfast trays were empty, they would not provide their guest with more food. When other families came an hour or so after us, they kept telling them that they would’ve provide them more food, but never did. The pancake batter was very watery. The batter was so horrible until it had a cheese like pull once it was done cooking. We had to go somewhere to spend our money elsewhere to eat because we did not want to risk getting sick. Lastly, when I was sitting at the breakfast table about to leave, I felt something crawling on my leg. When I looked down, it was a roach! I will never step foot in the hotel ever again.
One positive is that they’re nice people. They don’t speak english very well so it’s tough to communicate with some workers with concerns.
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
