In Big Rapids, Holiday Inn Express Big Rapids, an IHG Hotel offers a refreshing getaway with a free breakfast buffet and 18 holes of golf. Tee off at the driving range or unwind on the sun-kissed terrace; connect to WiFi and stay active in the gym.
White Pine Trail State Park - 7 min drive - 5.7 km
Getting around
Gerald R. Ford International Airport (GRR) - 67 min drive
Restaurants
McDonald's - 18 min walk
Taco Bell - 3 min drive
Buffalo Wild Wings - 5 min walk
Culver's - 19 min walk
Scooter's Coffee - 6 min walk
About this property
Holiday Inn Express Big Rapids by IHG
Adjacent to a golf course, Holiday Inn Express Big Rapids by IHG is a great choice for a stay in Big Rapids. Guests can take a dip in the indoor pool, or visit the 24-hour fitness centre for a workout. A hot tub and a terrace are other highlights. Fellow travellers say great things about the helpful staff.
At a glance
DONE
Hotel size
118 rooms
Arranged over 4 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age – 21
Check-out time is 11 AM
Contactless check-out
DONE
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
DONE
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 21
DONE
Children
Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
DONE
Pets
Pets not allowed
Service animals welcome
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Free on-site self-parking
Wheelchair-accessible parking and van parking on site
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Free buffet breakfast 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
Coffee/tea in a common area
Room service (limited hours)
Travelling with children
Children stay for free (see details)
What to do
Golfing
Hiking/biking trails nearby
Kayaking nearby
Water tubing nearby
Ice skating nearby
Working away
24-hour business centre
Services
24-hour front desk
Dry cleaning/laundry services
Facilities
1 building/tower
Built in 1991
Safe-deposit box at front desk
Terrace
Television in common areas
24-hour fitness centre
Adjacent to a golf course
Golf driving range on-site
An indoor pool
Bike parking
Hot tub
Banquet hall
Accessibility
Braille/raised signage
Lift
Wheelchair-accessible parking
Assistive listening devices available
Wheelchair-accessible van parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible lounge
Well-lit path to entrance
Pool hoist on site
Room amenities
Be entertained
LED television
Premium digital channels
Home comfort
Air conditioning
Coffee/tea maker
Iron/ironing board
Laundry detergent
Sleep well
Blackout curtains
Free cot/infant bed
Bed sheets provided
Freshen up
Private bathroom
Free toiletries
Hairdryer (on request)
Towels
Stay connected
Desk
Free newspapers
Free WiFi
Free local calls
More
Housekeeping (on request)
Connecting/adjoining rooms available
Here's the breakdown, no surprises
Refundable deposits
A damage deposit of USD 25 will be collected before check-in
Children & extra beds
Rollaway beds are available for USD 10 per night
Pool, spa, & gym (if applicable)
Pool access available from 6:00 AM to 11:00 PM
Policies
The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Carte Blanche
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Also known as
Express Big Rapids By Ihg
Holiday Inn Big Rapids an IHG Hotel
Holiday Inn Express Big Rapids by IHG Hotel
Holiday Inn Express Big Rapids an IHG Hotel
Holiday Inn Hotel Conference Center Big Rapids
Holiday Inn Express Big Rapids by IHG Big Rapids
Holiday Inn Express Big Rapids by IHG Hotel Big Rapids
Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel
"Holiday Inn Hotel Conference Center Big Rapids an IHG Hotel"
Frequently asked questions
Does Holiday Inn Express Big Rapids by IHG offer free cancellation for a full refund?
Yes, Holiday Inn Express Big Rapids by IHG does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Holiday Inn Express Big Rapids by IHG?
Yes, there's an indoor pool. Guests have pool access from 6:00 AM to 11:00 PM.
Are pets allowed at Holiday Inn Express Big Rapids by IHG?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Holiday Inn Express Big Rapids by IHG?
Yes, there's free self parking.
What are the check-in and check-out times at Holiday Inn Express Big Rapids by IHG?
Check-in start time: 3 PM; check-in end time: midnight. Check-out time is 11 AM. Contactless social distancing and check-out are available.
What is there to do at Holiday Inn Express Big Rapids by IHG and nearby?
During the winter, enjoy nearby recreation such as ice skating and sledging, and return when the snow melts for fishing and hiking. Enjoy a relaxing soak in the hot tub and an invigorating swim in the indoor pool. Holiday Inn Express Big Rapids by IHG also has a 24-hour fitness centre.
What's the area around Holiday Inn Express Big Rapids by IHG like?
Holiday Inn Express Big Rapids by IHG is a short 2-minute walk from Katke Golf Course and 13 minutes' walk from Ferris State University.
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Holiday Inn Express Big Rapids by IHG Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2/10
Cleanliness
8.6/10
Staff & service
7.4/10
Amenities
7.6/10
Property conditions & facilities
7.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Breakfast
Family friendly
Hot Tub
Shower
Bed
Building
Toilet
Restaurant
What guests liked
Breakfast was great with a good variety of options. (9 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
26 Jul 2025
Very nice, clean, good breakfast…
Suzanne
Suzanne, 2-night trip
10/10 Exceptional
31 Jul 2025
The room was wonderful and hotel was great. Only thing was entrance way was recently damaged due to construction vehicle, not their fault.
Staff was exceptional! Very helpful even with restaurant ideas and locations. Everything was very smooth.
Will most definitely be staying here again!
Wanted to thank Ashton the evening desk staff! They made my night and check in after a ling day smooth and exceedingly easy!!
Brandi
Brandi, 1-night trip
10/10 Exceptional
24 May 2025
Nice breakfast
Josh
Josh, 1-night trip
10/10 Exceptional
19 Jun 2025
After 30 hours of travel delays, this hotel and its staff welcomed us with kindness. The staff treated us with empathy, and the the bed was so comfortable. Breakfast was perfect, with lots of extras as well.
Nichole
Nichole, 1-night trip
4/10 Fair
10 Aug 2025
The staff at the front desk was amazing but, pool was run down with painting coming off on all the kids. The hotel room had ants and stains in the carpet everywhere. The bathroom shower wasn’t clean.
Verified traveller
1-night trip
10/10 Exceptional
10 May 2025
Check in was eqsy and staff was professional and friendly!
Cheryl
Cheryl, 1-night trip
10/10 Exceptional
18 Mar 2025
Nice and quiet hotel
Nakia
Nakia, 1-night trip
8/10 Very good
28 Jul 2025
When people arrive late night does it not feel like its controlled who enters the building.
Brigitte
Brigitte, 2-night trip
6/10 Good
2 Jun 2025
Decent for a weekend getaway
Hotel was decent. You can tell they are making changes for the better. We were told that the hot tub was working but unfortunately it was not. We even called in advance.
Shelley
Shelley, 2-night trip
10/10 Exceptional
22 Feb 2025
Convenient and close to everything.
Margaret
Margaret, 1-night trip
8/10 Very good
22 Feb 2025
An older hotel but overall clean and good service.
NICKOLAS
NICKOLAS, 2-night trip
10/10 Exceptional
4 Mar 2025
Staff was friendly
Joseph
Joseph, 3-night trip
4/10 Fair
26 Jun 2025
Very Disappointing
The hotel is under construction. The restaurant was closed and the lobby and 1st floor didnt have AC.
Gregg
Gregg, 3-night trip
4/10 Fair
25 Aug 2025
I never leave reviews but this time beware.
Sadly, when I saw that they were changing from a holiday inn to a holiday inn express, I thought they would have changed some things. $200 per night. The awning at the front doors is damaged and missing half… there’s a cute bulldog out front I wanted my son to take pics with when I saw a bunch of screws and nails randomly set there. Upon checkin, staff was rude. Only one elevator works, the pool is NOT heated (so cold we couldn’t even swim), the hot tub has whitish yellowish cloudy water and the jets didn’t work. The carpets are filthy and the lights are old and dim. The whole visit was a struggle. I could list more issues but you get the hint at this point. It’s not a pleasant stay.
Brian
Brian, 1-night trip
10/10 Exceptional
10 May 2025
Thumbs up
Danielle
Danielle, 1-night trip
10/10 Exceptional
11 Nov 2024
Very friendly staff.
Janet
Janet, 1-night trip
10/10 Exceptional
27 Nov 2024
Will stay here again.
First time staying at this hotel. Nicest room I've ever stayed at in Big Rapids.
Dan
Dan, 2-night trip
10/10 Exceptional
5 Aug 2024
Everything was fantastic, best hotel stay ever!!
Joanne
Joanne, 1-night trip
6/10 Good
11 May 2025
College graduation stay
Stay was overall good. We stayed for my son’s college graduation, only one elevator was working, pool was freezing, hot tub was not hot and jets did not work. My parents asked for a king room and they got two queens. And their air conditioner was not working.
melanie
melanie, 2-night trip
2/10 Poor
30 May 2025
There was blood on my sheets day 1.
I had NO cable for the entire stay.
I asked for a refund, however was only granted 1 night.
It was the e absolute worst stay ever. I will not be back
Brittany
Brittany, 2-night trip
2/10 Poor
7 Aug 2025
Worst experience at a Hotel I never stayed at
Well I went in to ask about ethernet, I was told I couldnt use it in the lobby but needed to get a room. Which I was told I couldnt they were full. I then told desk clerk I was able to book it on hotels.com , he scarffed snarffed and snarled - was so rude to me. I went to the room and NO ETHERNET - I came out immediately almost in tears saying I had to leave there is no ethernet. Desk clerk was EVEN RUDER refusing to refund me do to a communication error. I called to complain and they called again on monday Aug 4th to only get denied the refund so rudely.
Chris
Chris, 1-night trip
10/10 Exceptional
2 Mar 2025
Close
Jon
Jon, 1-night trip
6/10 Good
9 Sep 2024
Great stay for Katke
Maxwell
Maxwell, 1-night trip
10/10 Exceptional
25 Sep 2023
Nice comfortable stay….
Robert
Robert, 1-night trip
8/10 Very good
10 May 2025
That it was a larger lobby and breakfast area than normal, probably because it originally was a Holiday Inn. Friendly personnel.
Didn't like that yhe restaurant was gone, didn't like the low toilets, didn't like that there were no instructions regarding the tv or working the remote. We couldn't get it to change channels-- so no tv.