In the heart of Copenhagen, ProfilHotels Mercur offers a convenient base to explore Tivoli Gardens and City Hall Square. Connect to WiFi in public areas, then rent a bike or challenge yourself at the outdoor tennis court. The helpful staff has left a lasting impression on previous guests.
Copenhagen (ZGH-Copenhagen Central Train Station) - 6 min walk
Nørreport Station - 13 min walk
Vesterport Station - 2 min walk
Rådhuspladsen Station - 8 min walk
Forum Station - 13 min walk
Restaurants
Axelborg Bodega - 4 min walk
Cafe Vivaldi Axelborg - 4 min walk
Royal Bar - 4 min walk
Roast Coffee - Vesterport - 2 min walk
Lobby Bar - 5 min walk
About this property
ProfilHotels Mercur
ProfilHotels Mercur puts you in a great location, within a short 10-minute walk of Tivoli Gardens and City Hall Square. Guests can enjoy the outdoor tennis courts, and buffet breakfast is available daily. Also, Nyhavn and Strøget are a short five-minute drive away. Fellow travellers love the helpful staff. Public transportation is only a short walk: Vesterport Station is steps away and Rådhuspladsen Station is 8 minutes.
Languages
Danish, English, Norwegian, Swedish
At a glance
Hotel size
119 rooms
Arranged over 6 floors
Arriving/Leaving
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age – 18
Check-out time is noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Required at check-in
Credit card, debit card or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
Children (3 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
No cots (infant beds)
Pets
Pets allowed (dogs and cats only, 2 total)*
Service animals welcome
Specific rooms only*
Pets must be supervised
Internet
Free WiFi and wired internet access in public areas
Parking
Electric vehicle charging point on site
Off-site parking within 1242.7 mi (DKK 265 per day)
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:00 AM on weekdays and 7:00 AM–10:30 AM on weekends
Water dispenser
Travelling with children
Children stay for free (see details)
What to do
Tennis
Beach nearby
Golfing nearby
Working away
Business centre
Computer station
Services
24-hour front desk
Tour/ticket assistance
On-site car hire
Dry cleaning/laundry services
Luggage storage
Bike hire
Bike storage
Facilities
1 building/tower
Safe-deposit box at front desk
Television in common areas
Outdoor tennis court
Vegan dining options
Vegetarian dining options
Humane treatment of captive wild animals
Locally owned and organised tours and activities
Double-glazed windows
At least 80% of lighting from LEDs
Comprehensive food waste policy
Comprehensive recycling policy
No plastic soft drinks bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable tableware only
Accessibility
Lift
Room amenities
Be entertained
32-inch flat-screen TV
Cable TV channels
Home comfort
Electric kettle
Sleep well
Bed sheets provided
Freshen up
Bath or shower
Eco-friendly toiletries
Hairdryer
Towels
Stay connected
Desk
More
Daily housekeeping
Eco-friendly toiletries
Bulk dispenser for toiletries
Eco-friendly cleaning products provided
Energy-saving switches
LED light bulbs
Recycling
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately DKK 180 per person
Children & extra beds
Rollaway beds are available for DKK 300.0 per night
Pets
Service animals exempt from fees
Pets are allowed for an extra charge of DKK 300 per pet (may vary based on length of stay)
Parking
Parking is available nearby and costs DKK 265 per day (6561680 ft away)
Policies
Guests can rest easy knowing that there's a fire extinguisher and a first aid kit on-site.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
This property accepts credit cards and cash.
Cashless transactions are available.
Also known as
Best Western Mercur
Best Western Mercur Copenhagen
Best Western Mercur Hotel
Best Western Mercur Hotel Copenhagen
Hotel Norlandia Mercur
Norlandia Mercur Copenhagen
Copenhagen Mercur Hotel
Copenhagen Mercur
Mercur Hotel Copenhagen
Mercur Copenhagen
Hotel Norlandia Mercur
Mercur Hotel
ProfilHotels Mercur Hotel
ProfilHotels Mercur Copenhagen
ProfilHotels Mercur Hotel Copenhagen
Frequently asked questions
Does ProfilHotels Mercur offer free cancellation for a full refund?
Yes, ProfilHotels Mercur does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at ProfilHotels Mercur?
Yes, cats and dogs are welcome, with a limit of 2 total. There's a charge of DKK 300 per pet, per night. Service animals are exempt from fees.
What are the check-in and check-out times at ProfilHotels Mercur?
Check-in start time: 3:00 PM; check-in end time: midnight. Check-out time is noon.
Is there an on-site casino at ProfilHotels Mercur?
No, this hotel doesn't have a casino, but Casino Copenhagen (3-min drive) is nearby.
What is there to do at ProfilHotels Mercur and nearby?
Practise your swing on the tennis courts.
What's the area around ProfilHotels Mercur like?
ProfilHotels Mercur is in Copenhagen City Centre, a short 2-minute walk from Vesterport Station and 5 minutes' walk from Tivoli Gardens.
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ProfilHotels Mercur Reviews
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.4/10
Staff & service
7.8/10
Amenities
7.4/10
Property conditions & facilities
7.8/10
Eco-friendliness
Reviews
10/10 Exceptional
27 Oct 2024
Good service and very nice breakfast
Robert
Robert, 3-night trip
10/10 Exceptional
25 Sep 2024
Great location and nice room. Friendly staff and we enjoyed our stay there
David
David, 3-night trip
10/10 Exceptional
19 Nov 2024
Excellent location and friendly staff. Rooms clean. Basic accommodation but great stay
Andrew
Andrew, 3-night trip
10/10 Exceptional
21 Sep 2024
The breakfast is great.
Laura
Laura, 1-night trip
8/10 Very good
4 Dec 2024
Great location.
Great location for Tivoli, public transport and the city centre.
Clean hotel, good breakfast and friendly staff. We had an issue with our room on our last night and they found us another room very quickly.
Shame the bar was closed throughout our stay.
M
M, 5-night trip
10/10 Exceptional
6 Oct 2024
A great value city centre choice
Simple hotel, rooms basic and a little tired but great value for money and breakfast excellent and perfectly located
Emma
Emma, 2-night trip
8/10 Very good
24 Jul 2024
Clean, close to attractions, comfortable bed.
Jessica
Jessica, 2-night trip
10/10 Exceptional
12 Sep 2024
Very good breakfast
Vendulka
Vendulka, 2-night trip
8/10 Very good
28 Sep 2024
family stay
The bathroom had a very mad moldy smell otherwise very good
Rikke
Rikke, 1-night trip
10/10 Exceptional
21 Jun 2024
Very comfortable and the staff was very courteous.
Frederic
Frederic, 4-night trip
10/10 Exceptional
31 Jul 2024
Great Hotel in a very central part of the city, easily to get to everything by foot.
Also breakfast was amazing with a lot of options.
Highly recommended!
Raffaele
Raffaele, 6-night trip
8/10 Very good
28 Oct 2024
The breakfast variety is good and everything delicious. Convenient for taking the public transport and walking to some attractions on the city. I recommend it.
Silvana Monserrat
Silvana Monserrat, 3-night trip
8/10 Very good
31 Aug 2024
Is exactly what you need for your city break .
Kristin
Kristin, 1-night trip
8/10 Very good
24 Sep 2024
A good and convenient place for staying.
Near the main railway station and city centre where many scenic points are within affordable walking distance. Many restaurants are around.
Room is spacious and clean enough to the travellers. Staff is helpful and polite.
Yuk Kuen Gladys
Yuk Kuen Gladys, 1-night trip
4/10 Fair
29 Dec 2024
Basic
Get what you pay for. Good location, quick check-in and out. But very basic room and load of noice from cleaners in the morning shouting etc. Next time I will use imperial or scandic, same area.
Rene
Rene, 2-night trip
10/10 Exceptional
24 Jun 2024
Good Service, Nice people.
Lovely place for a quick little get away. Would come again.
Thomas
Thomas, 1-night trip
10/10 Exceptional
31 Jul 2024
Front desk staff were professional and friendly
John
John, 2-night trip
10/10 Exceptional
12 Sep 2024
Location hood
Jacqueline
Jacqueline, 1-night trip
8/10 Very good
29 Apr 2024
I found this hotel met all expectations
Susan
Susan, 16-night trip
8/10 Very good
20 Aug 2024
Breakfast was excellent, large variety and good quality items. Pillows were typically flat, could do with extra pillows. Beds were comfortable. Washrooms were very nice.
Rebecca
Rebecca, 3-night trip
6/10 Good
3 Oct 2024
Very average
Good location, but very average hotel. Breakfast was not very good.
Allan
Allan, 1-night trip
8/10 Very good
21 May 2024
Good value, great location and service
Great customer service at check in and throughout our stay. Clean hotel which included a very extensive hot and cold breakfast buffet. Great location. Room was adequate for our needs
Dianne
Dianne, 1-night trip
10/10 Exceptional
29 May 2024
Friendly, helpful staff. Great location. Modern lobby, room. Excellent breakfast.
John
John, 3-night trip
8/10 Very good
17 Jul 2024
Excellent stay
Have stayed here several times. Always a pleasure. Located great in the center of city, parking never an issue.
Only "complaint" would be lack of aircondition, that would be nice at times.
Lena
Lena, 1-night trip
10/10 Exceptional
19 Jun 2024
Great hotel in the heart of Copenhagen
Very nice hotel. Staff very friendly and efficient, and the room we had was spacious and clean. Breakfast was very good - a lot of choice and the quality of the food was excellent. The hotel is conveniently situated not far from the main station and 10 minutes walk from the city centre. We would definitely stay here again.