ไฮแอท เพลส กรีนส์โบโร, กรีนส์โบโร

Was told restaurant was closed but bar was open. Got there and both were closed

My stay was wonderful and I had a wonderful time. I hate that the pool was closed and also the housekeeper really wanted people to leave on early. She knocked on my door hours before check out.

Very disappointed. We had two rooms and they were in very poor condition. Stains on walls, chipped door, door stop laying in corner off wall, fridges did not get cold, bath mat torn, dirt and dust in corners. Grab and go breakfast was a muffin and a milk or a muffin and small water. No choice of muffin flavor. Staff was not familiar with hotel. Told us wrong info regarding ice machine, did not know where they were located. Asked for more towels, coffee, toilet paper, shampoo and they were hesitant. Pool was closed due to COVID they said, but all other hotels in area had there’s open. Poor experience.

Arrived Friday night everything was great until we noticed we only had 3 towels and 2 wash clothes. We booked for 3 adults and 1 child. Left out Saturday morning came back Saturday night and house keeping had not touched our room. Now my son has to go back down to get clean towels and wash clothes. They offer a pullout couch but don’t give an extra pillow or covers. Hotel was clean and nice otherwise

The young man with braids is awesome. He was polite and helpful an made you feel welcome. I hope they are paying him well he deserves it

The sheets were dirty

Very nicr

My wife and I just wanted to have a one day getaway; It was also a way for us to see her family. The customer service was excellent, the room and the bed was firm but comfortable

The pull out bed sheets were dirty. Although the service at the front desk was good and friendly. They brought us clean sheets as soon as we asked them.

Hotel is great for the price. I use to stay at this location all the time when I traveled for work. The customer service was always great. Not so great on this trip. Front desk at check in could not be bothered and the same for the front desk in the morning. Guests seemed as an inconvenience. Customer service needs improvement. Room Accommodations clean and comfortable. Great breakfast and has Starbucks.