2/10 แย่
30 มิ.ย. 2025
Deplorable Conditions
Traveling with my 75 year old handicapped dad. Put us in a room on the 2nd floor. Elevator not working. Promised us a ground floor room the following day. Next day comes, they weren’t able to put us in the ground floor room because it was “unhabitable,” even though we were told they would have 2 available rooms.
When we entered the room we did get, we discovered the bathroom mirror off the wall with hardware sticking out from drywall. The bathroom floor was not swept. The TV would not work. The curtains were full of holes. The bathroom wall was filthy. The drywall was in disrepair. The door to the bathroom was a pocket door that we could not get out of the wall without the use of a pocket knife. The shower door was broken. For the amount of money we paid, this was a disgusting room.
The staff was kind and apologetic, but their hands were tied in what they could do. The hotel could have potential, if some pride was taken in upkeeping the rooms. The beds were comfortable, but clearly owners did not invest in making this hotel safe and comfortable for their clients.




Melissa
Melissa, ทริปกับครอบครัว 3 คืน
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