Westminster Hotel, ลิฟวิงสตัน

This is not a 4 star hotel. It may have been at one time but it is not now by any means. It's not as nice as area Marriott hotels with 3.5 star ratings. I travel at least monthly for work and have stayed in this area as well as all over the country. First, we check in after 4pm and got the key to our room on the 3rd floor. We went in and the place smelled stale and then we noticed it was a wreck. My sister was afraid we went into an occupied room. Apparently, it had not been serviced. I went back to the front desk and explained the situation. The front desk clerk should have been shocked. She barely gave a perfunctory apology. We were given the key to another room. We just got settled in and my sister said there is no water. I called the front desk and let them know I was really looking bad with my family for choosing this hotel. How can we get cleaned up after our trip? Again, no apology just a curt explanation that it wasn't just this room - they knew about the problem and were working on it. They did not call when it was resolved. We had to keep checking. When a 4 star hotel screws up once, the staff acknowledges it and cares about your experience. The second time, if not the first, they do something like send you a bottle of wine, anything. 2 double beds instead of 2 queens was odd. The breakfast buffet was $20 & nothing special. We didn't eat there. The pool & hot tub were nice and I appreciated free coffee and tea in the lobby in the morning. Never again.

Staff was friendly and stay was pleasant.

overnight stay with family, not a fancy place but nicely and apparently recently redecorated and well maintained, all at a very good price. have stayed here multiple times

Staff was amazing!

Great place