Firstly, the hotel doesn’t look as grand as internet photos but no big deal I suppose.The decor was rather dated though some guests may prefer this to a more modern ‘boutique’ style hotel.
Our room (superior double) was somewhat smaller than expected and overlooked the courtyard carpark and rather scruffy buildings. I always seem to be unlucky with hotel rooms and realise every room won’t have a street view but hoped for better with a ‘superior’ room.
The bed and duvet were very comfortable and a second pillow was provided for my wife on request (preferred a higher one) and was always well cleaned discretely. Shower (though in bath) was fine. Couple of criticisms though - no hanging hook in bathroom for clothes and nowhere (bench etc) to place suitcases in room (as mentioned room fairly small and they had to live on floor).
Breakfast was very good - Sema and the team were friendly and efficient. We stayed for 7 nights (probably longer than most guests) and it would have been good if there was some variation in cakes etc over the week.
Now my biggest gripe is that we weren’t given a Guest Mobility Ticket
https://www.guestmobilityticket.at/en/ which would have saved us money (and hassle of buying tickets) travelling to/from airport and within Salzburg (we did check-in online before arrival). Apparently:- ‘It is funded through a mobility surcharge added to the overnight tax’- we pay this so why no card - management decision or incompetent front desk? Other hotels provide them.
David
ทริป 7 คืน
8/10
Guido
ทริป 2 คืน
8/10
Paul
ทริปกับเพื่อน 2 คืน
8/10
The staff was helpful and friendly. We were allowed to check in early since our room was ready which was great since it eliminated having to store our bags until later. The room was quiet and the hotel was in a good central location for our sites we wished to see.
Kurt
ทริป 2 คืน
4/10
Very small overly used room on what appeared to be attic space. I tried to switch to another room but was told nothing was available- which I don’t believe because I saw practically no one the entire time I was there. I am going to find out if this is part of a chain which I will make sure I never visit any of their hotels. Abd the room was really expensive for what it was.
Renee
ทริป 1 คืน
10/10
Excelente
Sylvia
ทริปกับเพื่อน 3 คืน
8/10
Turgut
ทริป 1 คืน
10/10
Great hotel in the city center.
The staff is very kind and helpful.
The head waitress ( Selma ) made our time even more enjoyable as she remembered every morning exactly how each of us drank our coffee!
Daniela
ทริปกับครอบครัว 2 คืน
10/10
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Flott opphold på alle vis
KJELL-DAVID
ทริป 2 คืน
10/10
Shanelle
ทริป 2 คืน
10/10
Heidi
ทริป 1 คืน
10/10
MEIR
ทริป 2 คืน
10/10
Bertil
ทริป 1 คืน
10/10
엄마와 함께 오스트리아 두개 도시를 여행했는데 이 호텔이 단연코 최고였습니다. 아름다운 호텔 시설과 위치, 햇살이 잘 드는 방과 화장실이 있었습니다. 가장 기억에 남는 것은 조식 레스토랑에서의 Sema의 따뜻하고 친절한 환대였습니다. 어머니도 매우 좋아했습니다. 잘츠부르크에 오신다면 이 호텔을 적극 추천합니다!
JEONG
ทริปกับครอบครัว 3 คืน
10/10
Satoshi
ทริปกับครอบครัว 2 คืน
10/10
It was great. Location was perfect
Ela
ทริป 1 คืน
10/10
Very pleasant and helpful staff. Would absolutely stay here again.
Jason
ทริปกับครอบครัว 1 คืน
10/10
Tolles Hotel zum Wohlfühlen in der Salzburger Innenstadt, guter Ausgangspunkt für Ausflüge und Sightseeing. Sehr freundliches, überaus hilfsbereites Personal! Auch das Frühstück hat keine Wünsche offen gelassen. Wir haben uns sehr wohlgefühlt und kommen gerne wieder, vielen Dank allen!