Very disappointing that the restaurant and lounge were not available. That information was not disclosed when I booked the room. Also no breakfast as advertised on their website. Fountain inside reception area was not working. We booked two rooms and asked for inside rooms that had balconies to the interior. Only one room was booked inside, the other was to the outside with a terrible view into a alley with run down buildings. Balcony view room lock was broken and they had no other room to move us to. Could be a great place, but probably would not stay there again for the price we paid. ;(