Recharge with yoga or skiing in this picturesque alpine setting. Indulge in Italian cuisine and family-friendly activities amidst breathtaking mountain views.
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Photo gallery for Victoria Jungfrau Grand Hotel & Spa
Grand Café Restaurant und Confiserie Schuh - 1 min walk
About this property
Victoria Jungfrau Grand Hotel & Spa
Victoria Jungfrau Grand Hotel & Spa features ice skating and a free ski shuttle, plus you'll be within a 10-minute drive of Lake Brienz. Guests can visit the spa to be pampered with deep-tissue massages, aromatherapy, or hydrotherapy, and Sapori, one of 3 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this luxurious hotel include a golf course, an indoor pool, and an outdoor pool. Skiers will appreciate access to ski passes and storage. Fellow travelers love the helpful staff.
Languages
English, French, German, Italian
At a glance
Hotel size
216 rooms
Arranged over 4 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 18
Check-out time is noon
Late check-out subject to availability
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding
Babysitting*
Supervised childcare*
Free children's club
Pets
Pets allowed (2 total)*
Food and water bowls available
Internet
Free wired internet access in rooms
Parking
Onsite self parking (CHF 35 per night)
Onsite valet parking (CHF 35 per night)
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Offsite
Free ski shuttle
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) each morning 7:00 AM–10:00 AM
3 restaurants
Bar/lounge
Barbecue grills
Private picnics
24-hour room service
Snack bar/deli
Traveling with children
Children stay free (see details)
Free children's club
Playground
Supervised childcare (surcharge)
What to do
Tennis lessons
Fitness classes
Pilates classes
Yoga classes
Golfing
Rope course
Helicopter/airplane tours
Ice skating
Shopping
Pool table
Fishing
Bicycle rentals nearby
Hiking/biking trails nearby
Kayaking nearby
Water skiing nearby
Skydiving nearby
Sledding nearby
Working away
Business center
Meeting rooms
Computer station
Conference space (6641 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Hair salon
Free newspapers in lobby
Luggage storage
Multilingual staff
Porter/bellhop
Bicycle rentals
Pool loungers
Ski storage
Romance packages
Facilities
Safe-deposit box at front desk
Garden
Picnic area
Terrace
Library
24-hour fitness center
Golf course on site
An outdoor pool
An indoor pool
Shopping mall on site
Arcade/game room
Full-service spa
Indoor tennis courts
3 outdoor tennis courts
Sauna
Massage/treatment rooms
Steam room
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Ski
Free ski shuttle
Ski passes
Ski storage
Ski lifts nearby
Ski runs nearby
Downhill skiing nearby
Ski lessons nearby
Snowboarding nearby
Ski rental shops
Room amenities
Be entertained
Television
Cable TV channels
Home comfort
Heating
Minibar
Espresso maker
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Pillow menu
Blackout drapes/curtains
Soundproofed rooms
Turndown service
Alarm clock
Premium bedding
What to enjoy
Individually furnished and decorated
Freshen up
Free toiletries
Towels
Toothbrush and toothpaste
Stay connected
Desk
Free newspapers
WiFi (surcharge) (speed of 100+ Mbps (good for 1–2 people or up to 6 devices)) and free wired internet
Phone
Food and drink
Champagne service
Refrigerator
Free bottled water
More
Daily housekeeping
In-room safe
Connecting/adjoining rooms available
Special features
Spa
NESCENS has 20 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Children under 17 years old are not allowed in the spa without adult supervision.
Dining
Sapori - This restaurant specializes in Italian cuisine and serves lunch and dinner.
La Terrasse Brasserie - This brasserie serves dinner only. Open select days.
Radius - by Stefan Beer - This fine-dining restaurant specializes in local cuisine and serves dinner only. Open select days.
Awards and affiliations
The property is a member of the Leading Hotels of the World.
Fees & policies
Mandatory fees
You'll be asked to pay the following charges by the property at check-in or check-out. Fees may include applicable taxes:
A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
Tourism fee: CHF 1.00 per person, per night
New Year's Eve (31 December) Gala Dinner per adult: CHF 440.00
New Year's Eve (31 December) Gala Dinner per child: CHF 220.00 (from 4 to 12 years old)
Optional extras
WiFi is available in guestrooms for CHF 0 per stay (rates may vary)
Buffet breakfast is offered for an extra charge of approximately CHF 45 for adults and CHF 45 for children
Airport shuttle service is offered for an extra charge of CHF 660 per vehicle (one way)
Early check-in can be arranged for an extra charge of CHF 50 (subject to availability)
Late check-out can be arranged for an extra charge of CHF 50 (subject to availability)
Housekeeping is offered for an extra charge
Children & extra beds
Supervised childcare is available for an extra charge
Babysitting is available for an extra charge
Rollaway beds are available for CHF 160.0 per night
Pets
Pets are allowed for an extra charge of CHF 35 per pet, per night
Parking
Self parking costs CHF 35 per night
Valet parking costs CHF 35 per night
Pool, spa, & gym (if applicable)
Children under 17 years old are not allowed in the spa without adult supervision
Reservations are required for massage services, spa treatments, and private bath/onsen and can be made by contacting the property before arrival at the number on the booking confirmation
Policies
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
Guests can rest easy knowing there's a fire extinguisher, a security system and a first aid kit on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Also known as
Grand Hotel Jungfrau
Grand Hotel Jungfrau Victoria
Grand Hotel Victoria Jungfrau
Jungfrau Victoria Grand Hotel
Jungfrau Victoria Hotel
Victoria Jungfrau
Victoria Jungfrau Grand
Victoria Jungfrau Grand Hotel
Victoria Jungfrau Grand Hotel Interlaken
Victoria Jungfrau Grand Interlaken
Victoria Jungfrau Grand Hotel And Spa
Victoria Jungfrau Grand Spa
VICTORIA-JUNGFRAU Grand Hotel Interlaken
Victoria Jungfrau & Interlaken
VICTORIA JUNGFRAU Grand Hotel Spa
Victoria Jungfrau Grand Hotel & Spa Hotel
Victoria Jungfrau Grand Hotel & Spa Interlaken
Victoria Jungfrau Grand Hotel & Spa Hotel Interlaken
Frequently asked questions
Does Victoria Jungfrau Grand Hotel & Spa offer free cancellation for a full refund?
Yes, Victoria Jungfrau Grand Hotel & Spa does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Victoria Jungfrau Grand Hotel & Spa?
Yes, there's an indoor pool and an outdoor pool.
Are pets allowed at Victoria Jungfrau Grand Hotel & Spa?
Yes, pets are welcome, with a limit of 2 total. There's a charge of CHF 35 per pet, per night. Food and water bowls are available.
Is parking offered on site at Victoria Jungfrau Grand Hotel & Spa?
Yes. Self parking costs CHF 35 per night. Valet parking costs CHF 35 per night. Electric vehicle charging is available.
Is airport shuttle service offered by Victoria Jungfrau Grand Hotel & Spa?
Yes, an airport shuttle is available. The charge is CHF 660 per vehicle one way.
What are the check-in and check-out times at Victoria Jungfrau Grand Hotel & Spa?
Check-in start time: 3:00 PM; Check-in end time: midnight. There's a charge of CHF 50 for early check-in (subject to availability). Check-out time is noon. Late check-out is available for a charge of CHF 50 (subject to availability).
Is there an onsite casino at Victoria Jungfrau Grand Hotel & Spa?
No, this hotel doesn't have a casino, but Interlaken Casino (4-min walk) is nearby.
What is there to do at Victoria Jungfrau Grand Hotel & Spa and nearby?
Have fun with onsite winter activities like ice skating, and in warmer months, enjoy a round of golf at the golf course. Additional recreation onsite includes fitness classes, helicopter/airplane tours, and Pilates. Enjoy treatments at the spa and relax in the indoor and outdoor pools. Victoria Jungfrau Grand Hotel & Spa also has a 24-hour fitness center, a sauna, and an arcade, as well as a picnic area and a garden.
Are there restaurants at or near Victoria Jungfrau Grand Hotel & Spa?
Yes, there are 3 onsite restaurants, featuring Italian cuisine.
What's the area around Victoria Jungfrau Grand Hotel & Spa like?
Victoria Jungfrau Grand Hotel & Spa is located on the boardwalk/promenade in Central Interlaken, a short 8-minute walk from Interlaken West Station and 4 minutes' walk from Interlaken Casino.
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.6/10
Cleanliness
9.4/10
Staff & service
9.4/10
Amenities
9.4/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Jan 22, 2025
Holiday dream
Perfect stay for holidays pretty expensive but beautiful
Sandra
Sandra, 1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jan 13, 2025
lama
lama, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Dec 16, 2024
John
John, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Oct 24, 2024
Beautiful hotel and great service
jeffrey
jeffrey, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Oct 15, 2024
Beautiful all around! The venue is stunning
Usman
Usman, 2-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 11, 2024
Beautiful property with excellent service and staff.
Ramsay
Ramsay, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Oct 8, 2024
Excellent central location. Staff was very attentive and professional.
Ramsay
Ramsay, 2-night romance trip
Verified Expedia guest review
8/10 Very Good
Sep 21, 2024
Wonderful Hotel
This is a beautiful, well maintained, elegant hotel in the middle of Interlaken directly between the two railway stations. It is easy to reach and perfect as a location to explore the Jungfrau area. The inclusive breakfast is first rate with a wonderful view of two person Para-gliders landing in the park opposite the hotel. The reception staff are fabulous. The other staff are good, but the evening staff,in the same wonderful space as breakfast, do get the award for being the slowest servers in Jungfrau. The hotel has a strange heating and cooling system. It is either heating or cooling but cannot be switched from one to the the other at will. We froze on our first night. Reception arranged for an electric heater to be delivered to the room, which worked fine. They pointed out it was not time for them to change the system over from cooling to heating with the cold spell we experienced being unusual. The Spa and overall ambiance of the hotel are wonderful. We thoroughly enjoyed our stay.
Roderick
Roderick, 5-night trip
Verified Hotels.com guest review
6/10 Good
Sep 4, 2024
The property was absolutely stunning. It was really well done.
The issues that I ran into were that the air conditioning did not work any of the rooms we had. Either of us slept very well.
The food and the hospitality was absolutely great.
Other downside was that the main pool was closed and so we couldn't use any of the facilities. I wish we knew some of this before we booked but either way it was the nicest place in town.
William
William, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
Aug 13, 2024
In the heart of interlaken, with the best view of the snow mountain top from the dining hall. Very comprehensive spa facility with a Roman style open pool facing the Mountain View. The stay experience is unique and memorable. Room is spacious and comfortable. Impeccable service from everyone in the hotel. Highly recommend for anyone who would visit the area.
Weimin
Weimin, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Aug 8, 2024
JESSE
JESSE, 2-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Jul 31, 2024
A fantastic hotel in a beautiful city. The staff was very welcoming and took the time to tell us about sights to see and places to eat. We look forward to coming back again soon.
Michael
Michael, 3-night trip
Verified Expedia guest review
8/10 Very Good
Jul 30, 2024
This place is a splurge but one worth taking... The building, restaurant and amenities are truly top notch. Stunning spa and we also used the gorgeous indoor tennis court. The restaurants were the best we had while in Interlaken. By far our favorite memory will be eating breakfast by a huge window watching the paragliders... Pricey place but priceless core memory!
Daina and Clive
Daina and Clive, 5-night family trip
Verified Expedia guest review
4/10 Fair
Jul 15, 2024
Way over priced. poor reception service. old, small junior suite room. terrible breakfast. never come back .
joe
joe, 4-night family trip
Verified Expedia guest review
8/10 Very Good
Jun 21, 2024
Tivemos um upgrade de apto, porém o mesmo apresentou alguns problemas. Na primeira noite o cofre estava trancado e não pudemos ter acesso, e o problema foi prontamente resolvido no dia subsequente.
Também tivemos um problema com a luz interna do armário que permaneceu ligada a noite toda, atrapalhando a primeira noite de sono.
O staff sempre se demonstrou pronto a resolver o problema, porém fica a minha sugestão de haver um plano de manutenção preventiva.
MARCIO
MARCIO, 3-night romance trip
Verified Expedia guest review
10/10 Exceptional
Jun 21, 2024
Perfect in EVERY way.
Well. What can I say. 5 stars from checking to leaving. The room itself & the hotel were perfect. Staff were kind & very helpful
Dinner in the hotel restaurant was fantastic so much so we are there every night of our 3 night stay , ate something different each night & we’re not disappointed with the service or quality. I can understand the mixed reviews but we enjoyed the laid back , not rushed very European service …the staff were professional & knowledgeable regards the menu , wines & cocktails
Facilities on offer were great & for us it was a fantastic base for our itinerary…lots to fo & see …we will definitely be back as we can’t wait to see it in Winter.
Brenda
Brenda, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 20, 2024
The property is exceptional,, all the staff are well trained,, the dining options are very good
Dalal
Dalal, 2-night trip with friends
Verified Expedia guest review
10/10 Exceptional
Jun 19, 2024
Tiffany
Tiffany, 2-night trip
Verified Hotels.com guest review
10/10 Exceptional
Jun 16, 2024
BALAGOPALAN JAYAGOPAL
BALAGOPALAN JAYAGOPAL, 2-night trip
Verified Expedia guest review
10/10 Exceptional
Jun 1, 2024
Wonderful hotel with majestic views!
Sue
Sue, 1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 5, 2024
martin
martin, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
Apr 12, 2024
Daniel
Daniel, 1-night trip
Verified Expedia guest review
10/10 Exceptional
Mar 13, 2024
Beautiful hotel in a beautiful location, relaxing stay
David
David, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 11, 2024
Nice place
Zhen
Zhen, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Jan 29, 2024
Beautiful grand old hotel with modern updates. Received a room upgrade plus $100 credit thru Expedia for the spa. In house Italian restaurant was very good as was the breakfast. Made our trip to the Jungfrau very easy as the train is in walking distance.