4/10 Fair
15 Dec 2024
Not what we expected
Check in was friendly and welcoming, except when we walked what seemed like half a mile to our room there was no WIFI code on the card. Phoned reception to get the code and report that the tv had been switched to Polish for all menus. Three hours later no one had turned up so I physically went back to reception and someone was dispatched straight away. Unfortunately she didn't speak Polish so was going to put a maintenance request in for Monday (we were staying just for Saturday night). Half an hour later between myself and my daughter and the internet on our phones translating we managed to reset the TV ourselves.
The bathroom was very cold and had no form of heating, not even the towel rail. That was a problem on Sunday morning when the shower was backing up and flooded the floor. Unfortunately the extractor fan was so ineffectual I didn't notice the flood in the steam clouds. Once I mopped the flood up it was a further hour before the mirror etc had cleared so that I could shave. As we had somewhere to be my daughter didn't have time to shower, had she wished to paddle.
The receptionist did apologise when we left but that didn't help us much. Fortunately at the local annual event we were attending we were advised of a better hotel locally for next time.
David
David, 1-night family trip
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