The staff was amazing, very accomodating and pleasant to deal with. Veronica in reception looked after us incredibly.
All staff was great
Rick
ทริปกับครอบครัว 2 คืน
8/10
There is always a black sheep that spoils the hotel hard built image
KUM FAI
ทริป 3 คืน
10/10
Herman
ทริป 3 คืน
10/10
Front desk Hao Ren not just made check in smooth also he looked after my whole stay, made me feel at home. Room cleaning was done nicely every day, and team working at lounge was super nice.
Guanghui
ทริปธุรกิจ 2 คืน
10/10
ผู้เข้าพักจริง
ทริป 3 คืน
10/10
Great hotel good location and service, breakfast was very good.
More of an old traditional decor nice pool etc
Hinesh
ทริปกับครอบครัว 3 คืน
8/10
ผู้เข้าพักจริง
ทริป 4 คืน
10/10
YOONSIK
ทริป 1 คืน
10/10
Excellent shuttle services to 4 major shopping centers.
Tenney
ทริป 2 คืน
8/10
THIRUNIRAI
ทริป 2 คืน
10/10
MIHO
ทริป 4 คืน
10/10
ผู้เข้าพักจริง
ทริปกับเพื่อน 2 คืน
10/10
Christian
ทริป 3 คืน
10/10
Shangri-La ist immer wieder toll. Top Service, sehr gemütlich (fühlt sich gleich wie zu Hause).
Room Service Top. Schöner Pool mit immer genügend Liegen.
Alexander
ทริป 3 คืน
10/10
Amazing
Ali
ทริป 3 คืน
10/10
S
ทริป 1 คืน
10/10
The front desk - Shermin was super friendly and she noticed and called out on my partner’s birthday and sent a cake to our room. This came as a lovely surprise to both of us. We enjoyed the dinner at Arthur’s and scrumptious breakfast buffet at Lemon Garden!
Wai Ping
ทริปโรแมนติก 1 คืน
10/10
It takes a lot for me to give 5* but the Shangri-la KL really deserves it for the price. The lobby is a sight in itself, the service is attentive and charming, the room was very comfortable with a lovely view of the city. It was the only hotel during my trip where I was able to adjust the a/c above "arctic blizzard". It's very conveniently located for the monorail and for the Petronas and KL towers. The one thing where there is scope for improvement is the pool, which was very dated and out of keeping with the rest of the hotel. But still, there were plenty of sunbeds (some in full shade) and a poolside bar. If I come back to KL, I will look for a room here first. Can't give higher praise than that.
Maddie
ทริป 4 คืน
10/10
Annette
ทริป 3 คืน
10/10
Laiping
ทริป 2 คืน
10/10
I didn't received the room upgrade, instead they gave me free breakfast buffet and lounge access. Helpful and friendly staffs. This hotel is within walking distance of Petronas towers and 2 very nice shopping centers. This hotel is a true 5 start hotel.