When we opened the door to our room, we were immediately met with an unpleasant smell. A cross between musty and old furniture smell. The large window was jammed shut, so no letting in any fresh air. The carpet was also quite stained. It was a very hot day when we checked-in but the air-conditioning wasn't working. With the window jammed shut and no air-con, it was unbearable so we asked to move rooms. The receptionist was very nice but said..."The problem is, air-conditioning switches off when it gets too hot and won't work. I can't guarantee that if I move you that the air-con will be working in another room as it's not working in most rooms. The booking company should have told you."
Well, we did get moved, and the air-con did work - hurrah! Not only that, but the new room was so much nicer than the first. Clean carpet, not smelly, cleaner looking walls - and a fridge! The corridors are depressing, a splash of colour would work wonders! The carpets on the stairs are fraying and the railings on the stairs look old and dirty, as do the walls. The hotel could do with new carpets throughout and a lick of paint. Air freshener wouldn't go amiss either. The bar/restaurant/reception areas are clean, tidy, modern and inviting. Breakfast was ok, lots to choose from. The pool area is ok but a bit drab. Location is convenient, just a couple of minutes from the motorway and easy to find. Staff were friendly.