In the heart of London, The Cumberland offers a luxurious retreat near Hyde Park. Savor British cuisine at SOUND Cafe or unwind with coffee and WiFi in your room. With an airport shuttle, conference space, and helpful staff praised by previous guests.
1 Great Cumberland Place, London, England, W1H 7DL
What's nearby
Hyde Park - 2 min walk - 0.2 km
Piccadilly Circus - 4 min drive - 2.0 km
Buckingham Palace - 4 min drive - 2.1 km
Trafalgar Square - 4 min drive - 2.4 km
Big Ben - 7 min drive - 3.4 km
Getting around
Heathrow Airport (LHR) - 40 min drive
London (LCY-London City) - 46 min drive
London (LTN-Luton) - 58 min drive
London (STN-Stansted) - 77 min drive
Gatwick Airport (LGW) - 84 min drive
London (SEN-Southend) - 87 min drive
Marylebone Station - 15 min walk
London Paddington Station - 18 min walk
London (QQP-Paddington Train Station) - 20 min walk
Marble Arch Underground Station - 1 min walk
Bond Street Underground Station - 9 min walk
Bond Street (Elizabeth Line) Station - 9 min walk
Airport shuttle (surcharge)
Restaurants
Blank Street Coffee - 1 min walk
Sound Bar - 1 min walk
Pizza Hut - 2 min walk
Pret a Manger - 1 min walk
Zula Burger - 2 min walk
About this property
The Cumberland, London
When you stay at The Cumberland, London, you'll be in a fantastic location, only a five-minute walk from Marble Arch and Hyde Park. The bar is a great place to grab a drink, and guests looking for a bite to eat can visit SOUND Cafe, which serves British cuisine and is open for lunch and dinner. This Art Deco hotel is also within a 15-minute walk of Oxford Street and Baker Street. The helpful staff and breakfast get great marks from fellow travellers. Public transportation is only a short walk: Marble Arch Underground Station is steps away and Bond Street Underground Station is 9 minutes.
At a glance
DONE
Hotel size
900 rooms
Arranged over 8 floors
DONE
Arriving/Leaving
Check-in start time: 3 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-out available
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age – 18
Check-out time is 11:00 AM
Contactless check-out
Late check-out subject to availability
DONE
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
DONE
Required at check-in
Credit card required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
DONE
Pets
Pets not allowed
WIFI
Internet
Free WiFi in public areas
Free WiFi in rooms
LOCAL_PARKING
Parking
Electric vehicle charging point on site
Height restrictions apply for on-site parking
24-hours off-site parking nearby (GBP 60 per day); booking required
DONE
Transfers
Airport shuttle on request (available 24 hours a day)*
DONE
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 7:30 AM–11:30 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Coffee/tea in a common area
Snack bar/deli
Travelling with children
Children's menu
Working away
17 meeting rooms
Conference space (4306 square feet)
Services
24-hour front desk
Concierge services
Tour/ticket assistance
Dry cleaning/laundry services
Luggage storage
Wedding services
Multilingual staff
Porter/bellhop
Facilities
Built in 1929
Reception hall
Art Deco architecture
Accessibility
Lift
Lift door width (centimetres): 100
Wheelchair-accessible path to lift
Accessible airport shuttle
Handrails in stairwells
Stairwell handrail height (centimetres): 90
Raised toilet seat
Raised toilet seat height (centimetres): 61
Grab bar near toilet
Toilet grab bar height (centimetres): 61
Well-lit path to entrance
Step-free path to entrance
Thin carpet in room
Room amenities
Be entertained
40-inch LCD TV
Digital TV channels
Home comfort
Heating (climate-controlled) and air conditioning
Iron/ironing board
Window screens
Sleep well
Blackout curtains
Premium bedding
Freshen up
Private bathroom
Free toiletries
Hairdryer
Towels
Toothbrush and toothpaste (on request)
Toilet paper
Stay connected
Desk
Free WiFi
Phone
Desk chair
Electrical adapters/chargers
Food and drink
Meal delivery service
Free bottled water
More
Daily housekeeping
In-room safe (laptop compatible)
Restaurant dining guide
Special features
Dining
SOUND Cafe – This restaurant specialises in British cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required.
SOUND Sports Bar – This bar serves brunch and light fare. Happy hour is offered. Open daily.
Costa Coffee – This lobby lounge specialises in British cuisine and only serves light fare. Open daily.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately GBP 21.50 per person
Airport shuttle service is offered for an extra charge of GBP 130 per vehicle (one-way. Maximum occupancy 4)
Early check-in can be arranged for an extra charge (subject to availability)
Late check-out can be arranged for an extra charge (subject to availability)
Parking
Parking is available nearby and costs GBP 60 per day (1312 ft away; open 24 hours)
Parking height restrictions apply
Policies
Only registered guests are allowed in the guestrooms.
Guests can rest easy knowing that there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on-site.
This property accepts credit cards and debit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Diners Club, JCB International
Cashless transactions are available.
Also known as
Cumberland Guoman
Cumberland Guoman Hotel
Cumberland Guoman Hotel London
Cumberland Guoman London
Cumberland Hotel Guoman
Guoman Cumberland
Guoman Cumberland Hotel
Guoman Hotel Cumberland
Hotel Guoman Cumberland
Cumberland Hotel London
Cumberland Hotel
Cumberland London
The Cumberland Hotel London
Great Cumberland Place Hotel London
Great Cumberland Place Hotel
Great Cumberland Place London
Hotel Great Cumberland Place London
London Great Cumberland Place Hotel
Hotel Great Cumberland Place
The Cumberland a Guoman Hotel
The Cumberland
Great Cumberland Place London
Frequently asked questions
Does The Cumberland, London offer free cancellation for a full refund?
Yes, The Cumberland, London does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at The Cumberland, London?
Sorry, pets aren't allowed.
Is an airport shuttle service offered by The Cumberland, London?
Yes, an airport shuttle is available. The charge is GBP 130 per vehicle one-way.
What are the check-in and check-out times at The Cumberland, London?
Check-in start time: 3 PM; check-in end time: 2:00 AM. There's a charge for early check-in (subject to availability). Check-out time is 11:00 AM. Late check-out is available for a charge (subject to availability). Express check-out and contactless social distancing and check-out are available.
What is there to do at The Cumberland, London and nearby?
Recommended spots to visit include Frameless Immersive Art Experience (2-min walk) and Hyde Park (4-min walk), along with Buckingham Palace (1.3 mi) and Piccadilly Circus (1.3 mi).
Are there restaurants at or near The Cumberland, London?
Yes, SOUND Cafe offers British cuisine.
What's the area around The Cumberland, London like?
The Cumberland, London is in London City Centre, a short 1-minute walk from Marble Arch Underground Station and 4 minutes' walk from Hyde Park. Travellers say that the local area is good for shopping and very central.
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The Cumberland, London Reviews
Reviews
8.6
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.0/10
Cleanliness
8.8/10
Staff & service
8.6/10
Amenities
8.6/10
Property conditions & facilities
8.8/10
Eco-friendliness
Popular mentions
Room
Service staff
Location
Breakfast
Bed
Food
Ambience
Elevator
Amenities
Live music
What guests liked
Breakfast was consistently described as delicious, great, magnificent, and wonderful with a huge choice of options. (28 reviews)
The property's restaurant food was delicious and the dining experience was excellent with great service. (4 reviews)
From real guest reviews summarized by AI.
Reviews
10/10 Exceptional
24 Aug 2025
Good Location & services
Tariq
Tariq, 5-night trip
10/10 Exceptional
7 Aug 2025
Lovely, bustling hotel in the centre of London at an affordable price.
Orla
Orla, 3-night trip
10/10 Exceptional
14 Aug 2025
Fantastic Hotel…..
Great as always
Impeccable service
Fabulous staff / robot
Perfect location
See you next year
Tony
Tony, 2-night trip
10/10 Exceptional
17 Jun 2025
Great location, great staff, comfortable rooms and well located.
Roger Jay
Roger Jay, 4-night trip
10/10 Exceptional
23 Jun 2025
Good location, clean hotel
joanne
joanne, 1-night trip
10/10 Exceptional
29 Jun 2025
Excellent hotel, would recommend
Ian
Ian, 2-night trip
8/10 Very good
20 Aug 2025
Worth the money !
We decided to stay here because it was centrally located for what we were going to do. A very close metro station.
MIGUEL
MIGUEL, 2-night trip
8/10 Very good
12 Jun 2025
Nice Hotel, good location, fair price, would recommend!
Marco
Marco, 6-night trip
10/10 Exceptional
17 Jun 2025
Great short stay in London at a very convenient location.
Humberto
Humberto, 3-night trip
10/10 Exceptional
7 May 2025
Lovely hotel, great facilities and location
Judith
Judith, 1-night trip
10/10 Exceptional
31 May 2025
Amazing place
Hussein
Hussein, 1-night trip
10/10 Exceptional
31 Jul 2025
The outstanding part of the stay was the helpfulness of the executive check-in, Dorian's welcome and continued help during our stay, and the help of the concierge desk. We also enjoyed the great breakfast selection - especially the omlet makers.
Judy
Judy, 4-night trip
10/10 Exceptional
13 Jul 2025
Perfect location for BST Hyde Park
Booked an overnight stay for BST in Hyde Park. Everything perfect from the early check in to the staff to the location. Will be first choice for next trip to London.
MARTINE
MARTINE, 1-night trip
8/10 Very good
9 Sep 2025
The lobby smells really bad and was not so clean, the service excellent
Adriana
Adriana, 2-night trip
10/10 Exceptional
10 Jun 2025
Best hotel option to stay in London me and my family loves the hotel ❤️
Alejandra
Alejandra, 3-night trip
8/10 Very good
28 Aug 2025
Well located
The check in was super easy, the room was spacious and confortable but the bathroom wasn’t very clean ( hair on the shower floor) and the soap was with some camphor so really not appropriate for shower.
Paula
Paula, 1-night trip
8/10 Very good
14 Sep 2025
Convenient, clean, adequate
Large comfortable hotel located near Marble Arch tube station. Room was clean with comfortable beds. Food is mediocre. Had to remind staff to provide sufficient towels and supplies. Tissues were not replaced. We had to take them off a housekeeping cart.
Ronni
Ronni, 3-night trip
10/10 Exceptional
27 May 2025
Perfect place to stay in London close to everything
Janis
Janis, 2-night trip
10/10 Exceptional
26 Jun 2025
Great Place
The staff of the hotel was so accommodating and made her stay so welcoming
RUBEN
RUBEN, 2-night trip
10/10 Exceptional
24 May 2025
Great stay
Great stay. Opt-in for their breakfast; it was great. Loved the location.
Ben
Ben, 1-night trip
10/10 Exceptional
14 Jun 2025
Very lively hotel, and much bigger than I was expecting for how well the area was. Right in the center of London, great for exploring London!
Geno
Geno, 3-night trip
10/10 Exceptional
16 Jun 2025
Outstanding stay
Most enjoyable stay at the Cumberland. Very welcoming welcome, including a room upgrade from double to king. Breakfast was outstanding, including the whole atmosphere in the hotel.
Jim
Jim, 2-night trip
10/10 Exceptional
26 May 2025
Stayed in classic double which was great and bed was comfortable.
Verified traveller
1-night trip
10/10 Exceptional
18 Jun 2025
Location
Ahmet
Ahmet, 7-night trip
10/10 Exceptional
13 Jun 2025
Fab theatre stay
Trip booked for my wife and daughter after exams. Hotel was excellent with a really lovely vibe to it. Excellent breakfast and outstanding location. Delighted.