One room cleaning service in 5 days, shower tub clogged for two days, breakfast items short listed, etc
Syed
ทริปกับครอบครัว 7 คืน
10/10
Carolyn
ทริปกับครอบครัว 1 คืน
8/10
Hannah
ทริป 1 คืน
8/10
We were in Naperville to visit a friend before flying home the following day. We were able to check in early and found the room clean, good shower pressure. Front desk person was especially welcoming and helpful.
Lesley
ทริป 1 คืน
2/10
No extra pillows, fresh blood on the comforter, refrigerator would only stay on for 2 hours then you had to turn it on again. No early check in, generally old, not updated and dirty
Stephanie
ทริปกับครอบครัว 1 คืน
8/10
Nicholas
ทริปกับครอบครัว 2 คืน
10/10
Joselyn
ทริป 3 คืน
10/10
Nadege
ทริป 1 คืน
8/10
Water pressure in bathroom sink was so high, it splashed all over the place including my clothes. There were no places to plug in a USB cord, only 120 volt outlets.
Joseph
ทริปกับครอบครัว 1 คืน
4/10
Great location, was expecting it to have better service than it did. Twice while in room in the afternoon, an employee entered the room for no reason, which was weird and unexpected. Requested room service , and our room wasn’t on the list. The housekeeper was very unfriendly. Stayed for 8 nights. Probably a better experience if it was a shorter stay.
Adrianna
ทริปกับครอบครัว 8 คืน
6/10
Not too clean. 😐
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
8/10
Cheryl
ทริปกับครอบครัว 1 คืน
8/10
Kelsey
ทริป 1 คืน
8/10
Stay was good. One night. Shower was sub standard as hand wand of shower did not work and body wash container was empty. Beyond that room was good but no microwave. Clean room and bed was comfortable.
Scott
ทริป 1 คืน
10/10
Check in was super easy. The desk clerk & the manager were both very kind & helpful & friendly. The rooms were clean & the breakfast was good. The only thing that sucked was the pool which was too cold to swim in but other than that, it was a great stay. The hotel was quiet & there were computers available to use.
Stephanie
ทริปกับครอบครัว 2 คืน
10/10
Eve
ทริป 1 คืน
8/10
Kelli
ทริป 3 คืน
8/10
Angela
ทริป 3 คืน
10/10
Sue
ทริปกับครอบครัว 1 คืน
10/10
Good breakfast. Nice rooms.
Michael
ทริปธุรกิจ 2 คืน
8/10
We could park by the front door. All employees were friendly, very amiable and obviously hard working. The desk clerk was helpful when we asked to change rooms. The breakfast food was very good and the woman in charge of it was super.
The location of the hotel was very good.
On the negative side, the first room we were given was in very poor condition with torn carpeting at the entrance, a musty odor, and a loud bathroom exhaust fan. Why would this room even be available to a guest?