Rude staff and poor experience. The building looked very modern and updated. They had amenities but they were not able to be used by guests. I tried to pay for my drinks at the bar by billing to the room, and they did not believe I was a guest. I had to go to the front desk and have them correct their mistake. Then, we were turned away from being sat in the restaurant. My wife and I were leaving early the next morning and we were relying on the hotel restaurant for our evening meal. When we arrived, the restaurant was empty, and the front of house manager rudely said he could not accommodate us and walked away.
I have provided pictures of how empty the restaurant was. There were four servers standing around. The staff were just rude or incompetent or both. Also, we had baby roaches crawling on the bar, and on the fruit they put in our drink.
Jeremy
ทริปธุรกิจ 2 คืน
10/10
Sinuhe
ทริป 2 คืน
8/10
Svein Arne
ทริป 4 คืน
10/10
Amazing
yoybert
ทริป 4 คืน
10/10
ผู้เข้าพักจริง
ทริป 5 คืน
10/10
Hotel incrível e muito bem localizado
Pedro
ทริป 4 คืน
10/10
Charles
ทริป 3 คืน
6/10
Thomas
ทริปธุรกิจ 1 คืน
10/10
Ich habe selten einen so guten Service auf einem hohen Niveau erlebt.
Von den Zimmern, dem Frühstück, Pool, Sauna bis hin zur Bar war alles einwandfrei.
Tomasz
ทริปธุรกิจ 2 คืน
10/10
Amazing location , friendly check in staff . Breakfast was wonderful with wide selection to choose from .
Lee Hoon
ทริป 4 คืน
10/10
Svein Atle
ทริปธุรกิจ 1 คืน
10/10
Vi hadde litt problemer med å få rommet til å bli avkjølt, men det var veldig varmt ute da vi var der.
Kirsti
ทริปกับครอบครัว 2 คืน
10/10
Great hotel, friendly staff. Many thanks to Shadeen and Penelope at the reception desk for being professional, attentive and kind.
Hotel looks great, modern and upbeat. The atmosphere and ambiance at the lobby is great.
Room was a bit small for my taste. A/C can be improved. Glasses in the room and the bathroom need to be placed on a paper pad, which was not there (?). There was a bird droppings on my window which I asked to be cleaned and I am sure the reception desk made a note, but the maintenance staff did not bother to do it.
The location is great, right beside the river, cathedral and many sightseeings.
The breakfast was great with good quality.
There should be some movie and entertainment channels to be added to the tv.
Overall, I would stay again at this hotel.
Thanks again to Shadeen for upgrading my room.
Reza
ทริป 6 คืน
10/10
Dejlig beliggenhed- nem til indkøb og serværdigheder.
Carl BreineAnne Lise Kirk
ทริปกับครอบครัว 2 คืน
10/10
Robert
ทริปกับเพื่อน 3 คืน
10/10
Nice view and nice hotel
Raimundo
ทริป 4 คืน
10/10
Fantastisk opphold. Flott hotell, vennlig betjening og super beliggenhet