If you trying to sleep with cockroaches, this is the right place. Didn’t have a proper lock on the door, so I couldn’t lock myself in for the night. Dirty towels were provided. And there was no toilet paper anywhere. Honestly probably the WORST place I’ve ever stayed at. Would not recommend.
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ทริป 1 คืน
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10/10 ไร้ที่ติ
21 ส.ค. 2025
Earl
Earl, ทริป 1 คืน
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4/10 พอใช้
21 ส.ค. 2025
Peter
Peter, ทริปธุรกิจ 5 คืน
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4/10 พอใช้
15 ส.ค. 2025
I did an online reservation prepaid. Upon arrival, I told the female at the counter I was traveling by myself and I have a service animal. She had me sign a contract admission paper I suppose. She told me a pet fee was $10 that I had to pay, I told her it was a service animal due to the fact that I was tired. I needed a place to stay with the payment was nonrefundable. I decided to pay her the $10 asking for a receipt. She refused to let me have a receipt for the $10. So it is my interpretation they do not follow their policies.
Dianne
Dianne, ทริป 1 คืน
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6/10 ดี
14 ส.ค. 2025
Peter
Peter, ทริปธุรกิจ 5 คืน
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8/10 ดีมาก
7 ส.ค. 2025
Peter
Peter, ทริปธุรกิจ 5 คืน
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6/10 ดี
22 ก.ค. 2025
Alex
Alex, ทริป 1 คืน
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2/10 แย่
14 ก.ค. 2025
You get what you pay for
Place was nasty, wait staff was also rude
Alston
Alston, ทริป 1 คืน
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2/10 แย่
14 ก.ค. 2025
Not as advertised
There wss no continental breakfast as advertised
Henry
Henry, ทริปกับครอบครัว 1 คืน
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2/10 แย่
9 ก.ค. 2025
DO NOT STAY HERE!!!!
This place is not clean or safe!!! Towels smelt like vomit, were wet, and dirty. Bathroom and room was not clean at all. The door on the room had at least an inch gap all the way around it and the deadbolt would not lock. DO NOT STAY HERE!!!!!
Jennifer
Jennifer, ทริป 1 คืน
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2/10 แย่
5 ก.ค. 2025
Do not recommend
Arrived at 1130pm to find no one working in the hotel, hotel was open but not the first employee. Knocked on employee doors, called the number listed for the hotel and their company to find no assistance until 30 minutes later I finally got through to a person in their corporate office who couldnt remedy the situation either. I ended up going across the street to the Best Western who luckily had room.
Alexis
Alexis, ทริป 1 คืน
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2/10 แย่
4 ก.ค. 2025
Terrible service
We booked a room at this hotel in Texarkana and when we got there all of the rooms were booked and sold out and we tried to explain that we booked the room online and they said it had to be paid in advanced and we were not told that until we got there so we had to find a room somewhere close by
Michael
Michael, ทริปกับครอบครัว 1 คืน
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8/10 ดีมาก
29 มิ.ย. 2025
Clean rooms. Quite
Gary
Gary, ทริปกับครอบครัว 1 คืน
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4/10 พอใช้
11 มิ.ย. 2025
The Grand had purchased the hotel, but not all of the hotel had been converted per the photos displayed on the listing. Only a limited number of rooms were available, and none were on the 1st floor or had a king bed, as I had booked. I was told the 1st-floor doors were being painted. The bed only had a sheet and a bolster. The bathroom outlet cover is missing and is exposed. New flooring had been installed. Shower needed repairs. No hot or warm water available in sink or shower. Continental Breakfast was not available but was advertised to be included. All of this info was given at check-in but room had already been booked, paid for and could not cancel. New electronic locks for the doors, but deadbolt did not line up to work.
Terry
Terry, ทริปกับครอบครัว 1 คืน
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4/10 พอใช้
8 มิ.ย. 2025
They do not provide blankets unless asked for the rooms smelled terrible and not very clean
Leeann
Leeann, ทริปกับครอบครัว 1 คืน
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2/10 แย่
5 มิ.ย. 2025
The room was a disaster.. no pillows no cover only a nasty dirty sheet was available. The shower was disgusting. Had bugs in it and he toilet looked as if it hadn't been cleaned since it was put there. By far the worst experience I've ever had staying anywhere. The only reason I stayed was they refused a refund and wouldn't accommodate me in anyway.. DO NOT WASTE YOUR MONEY HERE.....
Dillard
Dillard, ทริปกับครอบครัว 1 คืน
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2/10 แย่
5 มิ.ย. 2025
This location was absolutely terrible as the location was hard to locate and the signage was not visible anywhere. There was only a sheet on the bed with no top cover. The shower was dirty as well as the floors within the room. I understand that they were doing renovations but, this was not ready to rent as I had to wait 30 minutes or more to even get my room key after checking in.
WAYNE
WAYNE, ทริปธุรกิจ 1 คืน
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4/10 พอใช้
4 มิ.ย. 2025
No curtains on windows just pul down blinds that lets all the light in. No blankets for the bed just a white sheet.
Melinda
Melinda, ทริปกับครอบครัว 1 คืน
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6/10 ดี
1 มิ.ย. 2025
Looked like they were renovation going on. No TV remote or toilet paper in our room.
denise
denise, ทริปกับครอบครัว 1 คืน
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2/10 แย่
25 พ.ค. 2025
Dont book here
It was a dump and when I got there the police had people in cuffs for selling meth. The owner is foreign and runs a dump. I didnt stay and got no refund.
Michael
Michael, ทริป 1 คืน
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6/10 ดี
24 พ.ค. 2025
False advertising
The pictures that are advertised are taken from when it was originally The Magnuson Hotel. It looks like a beautiful, clean, luxury hotel. Trust me it is NOT. It's ghetto... outside was in disrepair and sketchy and the inside was dirty. There was A LOT I could go into but I won't.
I will say the bed was extremely comfortable, the AC worked good, and the shower was nice with hot water and good pressure. It was okay after I bought a blanket, (because they only had a sheet on the bed) and I bought air freshener and cleaning supplies, and insisted they fixed my door so it would shut all the way and latch. But it was a sketchy place to stay, especially for a woman traveling alone.
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ทริปธุรกิจ 6 คืน
รีวิวจากผู้เข้าพัก Hotels.com ที่ตรวจสอบแล้ว
10/10 ไร้ที่ติ
22 พ.ค. 2025
Patricia
Patricia, ทริป 9 คืน
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4/10 พอใช้
21 พ.ค. 2025
The staff was very friendly, but the cleanliness lacked a lot, and the doors do not secure well. Also, it was a non-smoking room. That definitely was a smoking room in the past.