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Great place to stay if your in town for an event at PPG Arena which is within walking distance as are many restaurants and bars. Room was clean but a bit dated
On Friday I unplugged my charger and fire (not just sparks actual fire) flew out and landed on the floor. The smoke alarm did not go off but I called down and they said they would send someone up. After waiting 25 minutes I went to front desk. They said they would take my valet off my bill. Not sure if they did but my mac book charger does not work due to this and it is $80 for a new one. Restaurant was fine but this building needs remodeled
We have stayed at this hotel many times. We are big Steelers fans. Everything was great except for the valet parking. It was a disaster on arrival and departure. Over an hour standing at the curb waiting for our vehicle, along with 50+ other people. Not enough people. Not a good system.
The lobby area has been redone so upon entering you are led to believe this hotel has been updated and is nice. Thats where it ends. The rooms were in awful shape and not clean. Soap scum on shower glass, hair on walls. The wallpaper is peeling in multiple places and even missing in some. We paid for a city view but were met with a building next door view. When we inquired, we were told this is still city view. The bed is rock hard and uncomfortable. DO NOT use the coffee maker. We ran multiple empty runs through and all came out brown. There was trash littered all over the hallways and elevators. Some for the entire visit. The restaurant was closed on a Friday and Saturday evening. For $300 a night, you would think they would put a little effort into keeping this place up to par but a motel 6 would have been nicer.