6/10
While the place itself is lovely, figuring out how to check in is very complicated. Moreover, our room was not ready until nearly 6pm even after Kasa sent us a text at four saying our room was ready. A 6pm check in time is unacceptable for a family with young kids especially after communicating otherwise. We were offered a tiny refund after complaints but it really did not make up for the inconvenience.
Chandra
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