It was a beautiful hotel. They don’t mention when booking that they don’t offer onsite parking. And that you’ll have to pay anywhere from $29.00-$50.00 to park.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
I didn't like that.There was anywhere to park.You had to use a parking garage or a parking lot.But nothing was offered by the hotel
Kimberlee
ทริปกับครอบครัว 1 คืน
10/10
Phillip
ทริป 1 คืน
10/10
JT
ทริป 1 คืน
10/10
Went to a concert at Van Andel Arena with my 21 year old son. The staff were absolutely AMAZING. They were friendly and welcoming, and gave me perfect directions to get to the Arena (3 minute WALK). I will stay here every time I go to the Arena. They've earned a customer for life!! Keep up the AMAZING work!!!
Andrea
ทริปกับครอบครัว 1 คืน
10/10
Payton
ทริป 2 คืน
8/10
Notes on my stay (City View Room w/ 1 King Bed):
-Room and bathroom were very clean
-Lobby/bar area is small, but cute. A DJ was spinning on both nights of my stay. Did not love that guests also have to pay a cover (albeit, only $5)
-I'm not sure what the room cleaning protocol is, as I did not need any
-I had a TERRIBLE night's sleep due to the loud drag racing that I could hear very clearly from my room (I was several floors up). Hotel needs to lobby for some drag racing control/monitoring or something. A true nuisance.
-Hotel is pricey in my opinion, but I noticed that it's on the lower price end for other comparable hotels in the area (I guess I don't understand why hotels cost so much in Grand Rapids :)
ผู้เข้าพักจริง
ทริป 2 คืน
8/10
Competent business hotel well located in downtown GR. Friendly, professional staff; large comfortable rooms; and reasonable condition and prices. Great choice for a business stay.
Bryan
ทริปธุรกิจ 1 คืน
10/10
ผู้เข้าพักจริง
ทริปกับเพื่อน 1 คืน
10/10
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
Humberto
ทริป 1 คืน
10/10
Beautiful hotel
Wendy
ทริปกับครอบครัว 1 คืน
10/10
Frederick
ทริป 1 คืน
8/10
Daniel
ทริป 1 คืน
8/10
I would like to give a BIG thank you to Cindy she went above and beyond to make us feel welcomed. She found out we were eloping and did everthing to make us feel special. Drew always greeted us with a smile and also did an amazing job decorating the lobby for Valentine's. 1 more thanks to give, is to Justin, I believe he was sent to be cupid to us by Cindy. Thanks to all but 1 of the front desk staff.
Jacob
ทริปโรแมนติก 3 คืน
4/10
Gregory
ทริป 1 คืน
8/10
Was pleased with our one night stay. The lobby is very nice and has a bar area and a sitting/library are as well. We didn’t eat the breakfast but I believe it was $19/person and there is a separate sitting area for that.
I will point out the $29 parking option is not right next to the hotel. It is at the JW parking ramp. This wasn’t an issue for us but it’s not called out in the booking or anywhere else. There is a lot right out in front of the entrance but it is public parking and the hotel isn’t affiliated with them.
The room was clean and had comfortable beds. I would suggest getting the extra deep queen sheets because what they put on the beds don’t cover the full sides of the mattress.
There are microwaves available on certain floors but not in the rooms. I didn’t use one but our girls said they didn’t work great.
Overall happy with our stay and would recommend to anyone.
Kari
ทริปกับครอบครัว 1 คืน
10/10
Great stay except our shower head was broken, and the city view was of the parking garage.