Great location so we booked it however I will not stay again. Very busy hosting several proms over the weekend- the young adults were loud and disruptive. As a result of the additional people the hotel staff could not keep up with the cleaning. Trash in the elevators, vomit in the bathroom and the lobby area had dirty tables with cups and napkins all over the place. The las t and worst thing- upon check in no one explains you must pay ahead for parking or get fined 15 mins after check in. There are signs but I did not think it was meant for guests staying overnight I thought it meant for guests using the facilities like the prom or dinner. Well upon check out I noticed I was not charged for parking and when I went to get my car I had a ticket with a $65.00 fine in addition to the parking fee. My fault however lazy, complacent staff can't explain this a check in? Too much money for too little to offer. Baltimore has much better places than this.
thomas
ทริปกับครอบครัว 2 คืน
8/10
The stay was ok. Not what I was expecting from the picture. lol
Gamal
ทริปกับครอบครัว 2 คืน
10/10
Susan
ทริปกับครอบครัว 2 คืน
4/10
Checking in was not as smooth as expected unlike other renaissance hotels that i stayed in. I can hardly understand the desk agent. Paying for hotel Parking was confusing as it is not accepting payments. Front desk agent was helpful. Valet was informative. Noise can be loudly heard from both outside the room and the hallway.
ผู้เข้าพักจริง
ทริปกับครอบครัว 1 คืน
10/10
Linda
ทริป 2 คืน
10/10
Brianna
ทริป 1 คืน
2/10
The stay from start to finish was horrible. The front desk was rude, parking was horrible, breakfast wasn’t offered after I paid for it and the pool was disgusting
Shanika
ทริปกับครอบครัว 1 คืน
10/10
Yarani
ทริปกับครอบครัว 1 คืน
6/10
Booked this on the day stayed 8-10 May as the original hotel didn’t work out the hotel is right on the harbour but the lady at the reception was so rude didn’t really smile or was very helpful the room was on the 7th floor and had great views of the harbour the room itself had a safe wardrobe and a lovely big bed and was very comfy the air con didn’t really work very well and didn’t make the room cold and got very hot during the night the bathroom has a hairdryer and was a good size and shower was decent with hot water n good pressure the reception staff let the hotel down which is a shame
The hotel itself has lots of restaurants nearby and right in the harbour there is an ihop 2 blocks down
Stephanie
ทริป 2 คืน
10/10
Martin
ทริปกับครอบครัว 2 คืน
10/10
It was an amazing experience and the rooms were great, clean and wonderful
Niree
ทริปกับเพื่อน 1 คืน
10/10
Steven
ทริป 3 คืน
8/10
Brandon
ทริป 1 คืน
10/10
The staff was incredible all except the bartender on the first floor
Eddie
ทริป 1 คืน
8/10
ผู้เข้าพักจริง
ทริป 3 คืน
10/10
Thomas
ทริป 2 คืน
6/10
Aimee
ทริป 3 คืน
10/10
Kiersten
ทริป 1 คืน
10/10
ChiQuita
ทริปธุรกิจ 3 คืน
6/10
brian
ทริปกับครอบครัว 1 คืน
8/10
Was a good stay just one thing with the pool it’s way to small for the amount of people that stay there ice machine on one off the floors was both out of service but other then that was a great stay