They cancelled my reservation last minute and didn’t notify until I was 2hrs away and still wanted to charge me even though it was a property damage issue
Jennifer Nicole
ทริปกับเพื่อน 1 คืน
10/10
had a great stay no complaints!
Brittany
ทริปธุรกิจ 2 คืน
4/10
La habitación tenia cucarachas, los últimos dos días no hubo agua y no nos dieron ninguna solución más que esperar que volviera a haber disponible. Los pasillos con mal olor.
Edith Angelica
ทริปกับครอบครัว 4 คืน
2/10
> Stinky rooms.
> Broken faucets in the bathroom sink.
> Bugs crawling around the entire room.
> Homeless begging for money.
> Garbage bags and empty wine bottles lying around the elevators.
> Most of the time front desk
attendants not available. Night shift attendant sleeping.
>>>Hotel advertise for “100% smoke free, breath easy” but nothing like that. Entire facility smells marijuana (joint) at night time.
This is our first and last stay at this place. Not worth of even 1$. I should have my money back.
Regards,
Unsatisfied customer
karim
ทริปกับครอบครัว 2 คืน
8/10
Claudia
ทริปกับครอบครัว 2 คืน
8/10
It was all right that’s about it
Bertrand
ทริป 1 คืน
10/10
Robert J
ทริป 1 คืน
2/10
Check in too too long. There was only one receptionist and he was held up by a customer who had credit card issues. Once in room there was a leak in bathroom, went to talk to the receptionist and he tells me he's the only one here no maintenance nothing said he'll have someone look at it never did and gave me a shower bath rug, then me baby girl says there's a cricket on the wall and little roaches in bathroom. no its a ROACH the phone doesn't work so I'm going back down to the front desk. The young man was clueless again. He's saying we dont have anymore rooms available they're all full. If i was able to pack my things back to my car and get my refund I would of done so. I had just come from a funeral and had a wedding on the next day, i was totally exhausted
I asked him about no smoking 🚭 room all rooms are no smoking but this building smells like nothing but weed smoking renters. This is not nor will i ever stay. Very disappointed.
Vickie
ทริปกับครอบครัว 1 คืน
6/10
Front deskq Awq was rude stood there for 5 mins while they did paperwork
Timisha
ทริป 1 คืน
6/10
jocelyn
ทริปธุรกิจ 2 คืน
4/10
Amberley
ทริป 1 คืน
2/10
We get there and we've already paid for the room and there is no water in the building so we can't shower we called ahead of time to ask about the reservations and the person over the phone didn't tell us anything about them not having water or else we wouldn't have stayed there. It was late we were tired so we got the room keys go up to the room the room key doesn't work I go to get my bags out of the car wife goes to get a different key gets a different key and was told a different room I come back and was told a different room than that we both come back down aggravated takes even longer for the clerk to get it together to give us another room it was just terrible terrible terrible will never stay there again.
valeriya
ทริป 1 คืน
8/10
Allan
ทริป 1 คืน
6/10
Douglas
ทริปธุรกิจ 2 คืน
6/10
Renee
ทริปธุรกิจ 1 คืน
10/10
Andre
ทริป 2 คืน
2/10
mazen
ทริปธุรกิจ 2 คืน
10/10
Kathryn
ทริป 2 คืน
10/10
Lillian
ทริป 2 คืน
6/10
Teri
ทริป 1 คืน
4/10
The man that checked me in was nice. He informed me that there was not hot water and offered free cancelation. Since I arrived at 11pm I was not going to try and find another hotel to stay at. When I woke up the next morning there wasn't any water at all. When I went to the desk the employee informed me that they cut the water off because they were working to fix it. So I wasn't able to take a shower at all. They don't offer a discount or no sorry for the inconvenience. Just nothing so I just paid to sleep there and couldn't even take a shower. I just wish they would have informed me when I checked in so all the customers could be aware.
ERICA
ทริป 1 คืน
2/10
Jancarlos
ทริป 1 คืน
2/10
At the front desk, the staff said there is no running hot water at the hotel and suggested me to cancel the booking while I was about to check in. I agreed and the staff cancelled to booking right away. Later, I learned that they cancelled the booking, while charging the night that I didn't stay. The cancellation was not free-costing the night that I did not stay.
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
Michael
ทริป 1 คืน
2/10
Staff was nice but that was about it. Rooms and hallways smelled like cigarettes and just bad overall. Room and bathroom did not feel or smell cleaned at all prior to our arrival and we were notified the day of that there was no hot water after driving from out of town. You could smell the smoke coming from the vents in the shower to the point it made me a little sick. Additionally, the area itself is a little sketchy. I probably would not stay here next time I'm in town.