ฮอลิเดย์อินน์ คลีฟแลนด์-เมย์ฟิลด์

Overall experience of this hotel was very disappointing. Check in was nice and easy and the woman at the counter was very friendly. Easy access to the highway was nice as well. The room was a bit outdated and the bed squeaked with every move. Now, I’m not sure what was more disappointing that there was no hot water in the evening or next morning or the woman who was at the counter during check out. When asked how our stay was, I told her how we did not have hot water for showers. She just said “sorry have a nice day” and carried on her phone conversation. Very disappointing from a Holiday Inn.

Everything went well. The front office staff seemed like they really didn’t care.

There some stains on the carpet but the room overall was not bad; the hotel could use some remodeling as the TV was an older version and it took a while for us to figure out how to operate our fire stick; also the neighbors sounded like they had more than four people over for New Year's Eve which they made some noise

Excellent experience once again. The measures put into place due to Covid are perfect. The hotel is decorated beautifully for the holidays. Great night!

It was great. I was able to dine in and go bavk to room to relax.

My husband & I had a very pleasant stay Not far to drive to wedding site Also within driving distance to sitesee in the Cleveland,Ohio areas

Great customer service experience clean rooms and very quiet place

There was no hot water, and the water was coming in brown color from all faucets; Apparantly they had issues with water. They refunded those who booked throuhg Holiday Inn. But I was told that since I had my booking through Expedia, they cannot do anything for me.

Good service; room very clean; staff friendly and professional; would stay here again when in area

Hotel was very clean and quiet! Staff was very friendly and accommodating. The pillows and bed were so soft I slept better than I do at home. Easy access to the interstate is also a plus. Would definitely stay here again.