Check-in was frustrating—no one at the front desk, and we had to ask the bar staff for help. Parking was full, forcing us to park at a neighboring hotel and walk back. Despite reserving a king room for a birthday celebration, we were given two full beds. The bathtub didn’t drain properly, leaving us standing in water during showers. As a frequent traveler, this experience was unacceptable. I won’t be returnin
Melissa
ทริป 1 คืน
10/10
ผู้เข้าพักจริง
ทริป 4 คืน
2/10
Santiago
ทริปกับครอบครัว 1 คืน
10/10
Great for trips centered around the convention center. Just removed from loads of options within a few blocks. Very walkable and convenient for navigating the downtown area.
ผู้เข้าพักจริง
ทริป 4 คืน
10/10
My stay at the Hyatt Place Downtown San Jose was spectacular. The hotel is clean and conveniently located across from the SJCC. What truly sets this property apart is the staff. Erika, Veronica and Albert truly went above and beyond to make my business trip a success.
Cheryl
ทริปธุรกิจ 2 คืน
10/10
Alexandra
ทริป 1 คืน
10/10
The Hyatt Place San Jose exceeded my expectations.
The property itself is clean, quiet and conveniently located across the street from the SJCC.
The staff is absolutely stellar, Erika, Veronica and Albert are the real standouts that make me want to return anytime that I have to stay in San Jose.
Cheryl
ทริปธุรกิจ 3 คืน
10/10
The property itself is great; the rooms are spacious and clean, with a refrigerator in the room, which is always a plus. It is located across the street from the SJCC, which is the reason I selected it, however what really makes this hotel stand out is its staff. Erika literally went above and beyond to assist with an important business presentation and she could not have been more accommodating with making sure I had everything I needed under immense time constraints. I would certainly stay here on future trips and recommend it to other business travelers.
Amit
ทริปธุรกิจ 1 คืน
10/10
Good stay and breakfast. Spacious room
Alvaro
ทริป 1 คืน
10/10
The stay was fine. I wish you had a better restaurant and a coffee maker in the room.
Gita
ทริป 1 คืน
10/10
Its a great place to experience san jose
ผู้เข้าพักจริง
ทริป 1 คืน
8/10
Nice hotel near the play venue. Good breakfast. Outrageous parking charge!
Linda
ทริป 1 คืน
2/10
Check in was awful. Even though I made a reservation and paid they canceled my room because they were full. They said because I booked with a third party they were full and needed to Hyatt members rooms first. After begging he made me a member of Hyatt and then gave me a room. This whole ordeal was unnecessary and stressful.
Barbara
ทริปกับครอบครัว 1 คืน
10/10
ผู้เข้าพักจริง
ทริป 1 คืน
10/10
William
ทริปธุรกิจ 2 คืน
10/10
Es un gran hotel para disfrutar San José. El personal muy amable y las habitaciones limpias y cómodas.
ALEJANDRO
ทริปกับครอบครัว 4 คืน
4/10
Parking was horrible. They charged $45 for the night and when we came back to the room they were out of parking. The
alternative was to park at another hotels parking garage off site.
The orientation of the bathroom is was awful. They hung towels in the bathtub.
No pool.
Customer service at check in was awful. A lady was arguing with a customer and kept walking away. No manager on site to support.
Breakfast was mediocre. No space for seating, had to sit in the front waiting area.