ฮิลตัน สนามบินวอชิงตัน ดูลเลส

The restaurant is very high priced. However there are pizza places that deliver!

The staff was professional and polite while the room was clean and comfortable. My concern was that the curtains did not close completely. Therefore, without the blackout that I expected, the sunlight came right through. This was frustrating.

Very comfortable

Excellent

Staff was very helpful although the room we got looked nothing like what was pictured online. Not very updated.

We found out when we got there that indoor pool was closed. Was kind of bummed but understanding. We booked a room that was slightly larger but didn’t get it. The handle to shut bathroom door was broken and falling off the glass sliding door. The AC broke when we got there and once it came back on we had to switch rooms because our room was not blowing enough cool air to bring temps down. When we moved rooms at 10p, I went to the bathroom in the new room and a coffee filter was floating in toilet which leads me to believe they didn’t clean rooms well which is worrisome because of pandemic. I didn’t notify front desk, just flushed filter and needed to get myself and kids to bed. The ice machine and vending machine were also broken. I was a bit shocked because we booked the Hilton expecting it to be higher-end and didn’t meet that expectation. Won’t book a Hilton again. All in all the front desk associates were kind and helped when they could.

The staff was friendly. The hotel as a whole and rooms are outdated but clean.

It’s better to precise that the buffet is no longer operational due to the pandemic on the website. Since this was one of my characters while booking. Also allow people to know about the curtains style since for me there is no privacy during night time. It was embarrassing

Staff was outstanding (polite, responsive, attentive). Facility needs more attention; cable did not work on TV (movies only) They changed our room but then we found the water in the shower would not heat up. Understand the constraints of C-19 and low utilization rates....but need to continue to focus attention on room and facility maintenance.

Clean, comfy, spacious, nice staff, overall great stay