I booked a room with a courtyard view at the Hanoi Fiesta. After checking in and going out to get food, I used google maps to get me back to Hanoi fiesta when I found out that’s not where they put me up. They had put me in a room at their sister hotel at Grand Fiesta down the street. Not one mention of this when I booked or via communication prior to check in.
The hotel is okay, but I paid for a courtyard view and room I got was with a window facing a staircase. It was objectively worse. Saw other people complaining as well. Seems like they do this on the regular.
Luckily I only booked for 2 nights and was able to get out. Awful way to do business, people book and pay for something and then they switch them out without telling them.