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Hotel Firenze Lugano

3.0 star property
Hotel with restaurant, near Lake Lugano

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Photo gallery for Hotel Firenze Lugano

Exterior
Exterior
Interior
Balcony
Deluxe Double Room, Balcony | Desk, free cots/infant beds, free WiFi, bed sheets
Perched near Lake Lugano, Hotel Firenze Lugano invites you to unwind with a rooftop view, sip coffee at the cafe or stroll through the garden. With in-room WiFi, a bar and conference space nearby and multilingual staff on hand you're sure to have a seamless stay.

Reviews

6.6 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Non-smoking
  • Free WiFi
  • Restaurant

Main amenities (12)

  • Daily housekeeping
  • Restaurants and bar/lounge
  • Rooftop terrace
  • Breakfast available
  • Room service
  • Coffee shop/cafe
  • Meeting rooms
  • Terrace
  • Garden
  • Conference space
  • Multilingual staff
  • Wedding services

Feel at home (6)

  • Children stay free
  • Free cots/infant beds
  • Private bathroom
  • Garden
  • Terrace
  • Daily housekeeping
The current price is ฿4,085
฿4,592 total
includes taxes & fees
4 Sept - 5 Sept

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Triple Room, Terrace

Triple Room, Terrace | Desk, free cots/infant beds, free WiFi, bed sheets

Triple Room, Terrace

Highlights

Terrace
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Triple Room, Bathtub

Triple Room, Bathtub | Desk, free cots/infant beds, free WiFi, bed sheets

Triple Room, Bathtub

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Twin Room, Lake View

Twin Room, Lake View | Desk, free cots/infant beds, free WiFi, bed sheets

Twin Room, Lake View

Highlights

Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 12 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Twin Room, Balcony

Twin Room, Balcony | Desk, free cots/infant beds, free WiFi, bed sheets

Twin Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • 107 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room, Balcony

Deluxe Double Room, Balcony | Desk, free cots/infant beds, free WiFi, bed sheets

Deluxe Double Room, Balcony

Highlights

Balcony
Heating
Free cots/infant beds
Flat-screen TV
Private bathroom
Hairdryer
Daily housekeeping
Desk
  • Sleeps 3
  • 1 Double Bed

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Breakfast area

ibis budget Lugano Paradiso

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  • Parking available
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8.0 out of 10, Very good, 697 reviews
The price is ฿4,232
฿4,744 total
includes taxes & fees
28 Sept - 29 Sept
ibis budget Lugano Paradiso
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About the area

Map
Strada di Gandria 1, Lugano, 6976

What's nearby

  • Funicolare Monte Brè - Cassarate Station - 11 min walk - 0.9 km
  • Mount Brè - 19 min walk - 1.6 km
  • Lungolago - 2 min drive - 1.8 km
  • Palazzo dei Congressi - 3 min drive - 2.1 km
  • Lake Lugano - 7 min drive - 2.1 km

Getting around

  • Lugano (LUG-Agno) - 23 min drive
  • Malpensa International Airport (MXP) - 80 min drive
  • Melide Station - 10 min drive
  • Lugano (QDL-Lugano Rail Station) - 11 min drive
  • Lugano Station - 13 min drive

Restaurants

  • ‪Il Cannolo - ‬3 min drive
  • ‪La Fermata - ‬3 min drive
  • ‪Piccadilly - ‬2 min drive
  • ‪Antica Osteria del Porto - ‬4 min drive
  • ‪Osteria Funicolare - ‬12 min drive

About this property

Hotel Firenze Lugano

Hotel Firenze Lugano features a rooftop terrace and puts you a short five-minute drive from Lake Lugano. You can unwind with a drink at the bar/lounge, and the coffee shop/cafe is the perfect spot to grab a bite to eat. Other highlights include a terrace and a garden.

At a glance

DONE

Hotel size

    • 5 rooms
DONE

Arriving/Leaving

    • Check-in start time: 6:00 PM; check-in end time: 10:00 PM
    • Contactless check-in and check-out are available
    • Late check-in subject to availability
    • Minimum check-in age – 15
    • Check-out time is 11:00 AM
    • Contactless check-out
DONE

Special check-in instructions

    • The front desk is open daily from 8:00 AM - 10:00 AM
    • Front desk staffed during limited hours
    • If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card or cash deposit required for incidental charges
    • Government-issued photo ID may be required
    • Minimum check-in age is 15
DONE

Children

    • One child (5 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
DONE

Pets

    • Pets allowed*
    • Food and water bowls available
WIFI

Internet

    • Free WiFi in public areas
    • Free WiFi in rooms
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 8:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Coffee shop
  • Room service (limited hours)

Travelling with children

  • Children stay for free (see details)

What to do

  • Hiking/biking trails nearby
  • Horse riding nearby
  • Fishing nearby

Working away

  • Meeting rooms
  • Conference space (269 square feet)

Services

  • Front desk (limited hours)
  • Tour/ticket assistance
  • Luggage storage
  • Wedding services
  • Multilingual staff

Facilities

  • Rooftop terrace
  • Garden
  • Banquet hall

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Heating

Sleep well

  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Desk
  • Free WiFi

More

  • Daily housekeeping

Here's the breakdown, no surprises

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or checkout. Fees may include applicable taxes:
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 15 years of age.
  • Tourism fee: CHF 0.15 per person, per night

Optional extras

  • Buffet breakfast is offered for an extra charge of approximately CHF 15 for adults and CHF 15 for children

Children & extra beds

  • Rollaway beds are available for CHF 29.0 per day

Pets

  • Pets are allowed for an extra charge of CHF 10 per pet, per day

Policies

This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children. If you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room.
This property does not have lifts.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express
Cashless transactions are available.

Also known as

Firenze Lugano Castagnola
Firenze Lugano
Hotel Firenze Lugano Hotel
Hotel Firenze Lugano Lugano
Hotel Firenze Lugano Hotel Lugano

Frequently asked questions

Does Hotel Firenze Lugano offer free cancellation for a full refund?

Yes, Hotel Firenze Lugano does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.

Are pets allowed at Hotel Firenze Lugano?

Yes, pets are welcome. There's a charge of CHF 10 per pet, per day. Food and water bowls are available.

What are the check-in and check-out times at Hotel Firenze Lugano?

Check-in start time: 6:00 PM; check-in end time: 10:00 PM. Check-out time is 11:00 AM. Contactless social distancing and check-out are available.

Is there an on-site casino at Hotel Firenze Lugano?

No, this hotel doesn't have a casino, but Casino Lugano (4-min drive) and Casinò di Campione (18-min drive) are both nearby.

What is there to do at Hotel Firenze Lugano and nearby?

Have fun with nearby activities such as fishing, hiking and horse riding. Hotel Firenze Lugano also has a garden.

Are there restaurants at or near Hotel Firenze Lugano?

Yes, there's an on-site restaurant.

What's the area around Hotel Firenze Lugano like?

Hotel Firenze Lugano is a short 12-minute walk from Funicolare Monte Brè - Cassarate Station and 19 minutes' walk from Lugano Exhibition Centre.

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Hotel Firenze Lugano Reviews

Reviews

6.6

Good

7.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Towns
Bed

Reviews

10/10 Exceptional

Very nice hotel and beautiful lake.
Henry, 2-night trip

4/10 Fair

One bed was very noisy and the towels have seen their better days a decade ago. Staff was friendly! Nice views from the terracce.
1-night trip

2/10 Poor

Unfortunately

Towels are dirty and smells no air condion
ÖMER FARUK, 1-night trip

10/10 Exceptional

Lucca and Lulu went over and beyond to make our stay extra special. Lucca offered to give us a ride to the airport at the last minute when we asked for help since we cannot book an Uber. We arrived at the train station just in time to catch our train to Malpensa airport. Excellent customer service.
Emylou, 3-night trip

4/10 Fair

Room 5 is part of a one and a half diamond property with a 3 and a half diamond view of Lake Lugano. Room was described as deluxe. Expedia or some one should give us partial compensation.
Philip, 1-night trip

8/10 Very good

quaint place. Beautiful setting. Friendly staff
STEPHANIE, 1-night trip

10/10 Exceptional

Luca, took great care to ensure my families comfort and enjoyment.
jedediah, 2-night trip

6/10 Good

The service was excellent and we had a superb evening meal. We could walk to the lake, and there is an efficient bus service from just around the corner into town (and station). The disadvantage was the main road itself, which was noisy if you have the window open.
John, 1-night trip

6/10 Good

Luca was really nice when I arrived and helped me giving the right instructions to navigate around the city. The hotel is located in a nice area, it’s clean and the bed was extremely comfortable. The only downside about this hotel is the breakfast: expensive, with little options, the cereal was old, no fresh food, fruits. Disappointed!
Karla, 1-night trip

4/10 Fair

There is no air conditioning on the property. The property looks like it needs some improvements, but there is parking available at the property.
Clarence Jeremy, 1-night trip

4/10 Fair

Evening staff less than helpful although morning staff was friendly and helpful. Bedding was old and of poor quality and questionably clean. Towels were more like rags. Location was quite a bit from the center of town but a bus stop was close. Hardly a view of the lake due to over-grown trees and shrubs. I definitely would NOT stay here again.
Stephen, 2-night trip

6/10 Good

Sandra, 1-night trip

2/10 Poor

Dårligt!!!

Ualmindeligt nedslidt værelse, som også var beskidt. Håndklæder slidte og lugtede surt. Da der er ingen aircondition er, havde de sat en ventilator op, som var møgbeskidt. Det larmer også en del fra lastbiler, busser og motorcykler lige ude foran. Terrassen er fyldt med ukrudt og ikke engang fejet.
1-night trip

4/10 Fair

Fernando, 1-night trip

8/10 Very good

Tarmo, 5-night trip

10/10 Exceptional

Lovely Stay!

We had a great stay at Hotel Firenze Lugano! The receptionist was so sweet and welcoming, which set a really nice tone for our visit. The location was perfect for us — we walked the Olive Trail to Gandria right from the hotel, and it was a beautiful and manageable distance. We also ate at the onsite restaurant and really enjoyed it — the food was lovely and the atmosphere was relaxed. While there’s no dedicated parking, we were able to find parking nearby without too much trouble. Overall, it was a very nice stay, and the view from the hotel made it even more special. Would happily stay here again!
Jennifer R, 1-night trip

4/10 Fair

VERONIKA, 1-night trip

2/10 Poor

Karly, 1-night trip

4/10 Fair

No one to check in, breakfast (including eggs) were left out at dinner service, couldn’t pay for dinner as the eftpos was broken, no top sheet and duvet smelt of many different perfumes, hair in the bath of an already dirty bathroom.
Tristan, 1-night trip

2/10 Poor

Marie-Helene, 5-night trip

4/10 Fair

Marchioro, 1-night trip

8/10 Very good

Prettig gelegen, leuke sfeer, fijn terras, goede prijs/kwaliteitverhouding.
Chris, 3-night trip

4/10 Fair

Vi hade inte en så positiv upplevelse av Hotel Firenze. Vi fick tillgång till rummet 1,5 timme senare än vad vi hade kommit överens om. Det fanns ingen AC så rummet var alldeles för varmt samt att kuddarna var väldigt obekväma.
Ellen, 1-night trip

8/10 Very good

On en a pour son argent mais attention…

Dans un quartier périphérique de Lugano (mais ça reste à moins de 20 minutes en bus, dont l’arrêt est à 100 m de l’hôtel). On a aimé : le prix (on va pas se mentir, 100.- en pleine saisie pour deux, c’est presque sans concurrence) ; la vue, avec le lac à 200 m (de petites ruelles y descendent) ; la terrasse ombragée aux fauteuils confortables ; le petit balcon de la chambre ; la cuisine (très bon tajine au poulet de la cheffe) ; le vin (excellent rioja…une fois refroidi) ; l’amabilité du personnel. On n’a pas aimé : l’exiguïté de la chambre, qui fait qu’on se cogne souvent au lit (supprimer un meuble inutile et moche aiderait. Je dis ça…) ; le bruit (on dirait pas mais il y a beaucoup de trafic sur la route en contrebas et en plein été y’a des motards qui se croient en compétition) ; l’absence de climatisation ET de ventilation. Conclusions : comme j’avais lu les commentaires, nous avions pris deux petits ventilateurs, des bouchons pour les oreilles et un bandeau de nuit, dormi la fenêtre grande ouverte et ça s’est très bien passé malgré la canicule (22 degrés minimum, encore 26 à minuit). Mais faut prévoir ! Vous voilà donc prévenus.
Philippe, 1-night trip

8/10 Very good

Sehr romantisch

Eva, 2-night trip