6/10 ดี
22 พ.ค. 2025
No Wifi; No Breakfast; No Thank You
The bed was comfortable and the lower floor we stayed on was quiet. However, it was difficult finding our floor. We came in at nearly midnight, exhausted from a long drive; the directions given to us at the front desk were confusing and challenging. We walked flights of stairs and took elevators and still had to return to the front desk to find out how to get to a lower floor to get to our room. Additionally, we could not connect my devices to wifi without a request for payment of $12.95. Because I did not want to pay for wifi, I simply did not connect to wifi. Additionally, our key card did not work for the gate to enter nor exit the parking lot. We had to request assistance every time just to get in and out. We waited an especially long time trying to exit the parking lot after we checked out with the person at the front desk, and then had to return to the front desk to ask the receptionist to open the gate to leave the parking lot. There was no complimentary continental breakfast offered. For all of these reasons I would not stay at this hotel again. We did encounter a cleaning lady who was exceptionally friendly; we were grateful for the warm smile after a challenging trip.
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