This place SMELLED like they attempted to clean but it wasn’t done properly. To explain better, it smelled like fabuloso was used on a rag, but just wiped across surface or poured. There was hair filling the drains, there was hair everywhere that wasn’t mine as I JUST walked in. The shower curtain was stained with something. And that was just the room.
I downgraded from a king room to a double as I was told that those were the only ones available at that moment as my flight arrived before they were ready. Downgrading did NOT save me anything as I was told that they were going to be the same price.
The pricing is a whole other conversation. I was informed on hotels.com that the only amount I would have to pay upon arriving would be $25. Cool. So I planned on that. Then when I checked, everything was so chaotic and loud, that when she asked me for a credit card for the file I just handed one over. Little did I know that we charged almost $100.
When I called downstairs, they forwarded me to the 800 number as they were busy. Spoke to them. They did not help. They transferred me to the front desk, who then transferred me back to the 800 number. It was very inconvenient.
Another part that makes it inconvenient, is that they never explained to you that you have to use your key card to make the elevator move. You’re just supposed to figure it out on your own. Something else they don’t tell you is that the hallways are so noisy at all times of the night. Even at 2 AM.