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Quality Inn & Suites, Santa Cruz Mountains

2.5 star property
City-center Ben Lomond hotel with outdoor pool

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Photo gallery for Quality Inn & Suites, Santa Cruz Mountains

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Lobby
Premium bedding, pillowtop beds, blackout drapes, iron/ironing board
Nestled by the river, Quality Inn & Suites Santa Cruz Mountains offers a serene escape. Unwind in the garden, take a refreshing dip in the outdoor pool, or explore nearby with bike rentals. With helpful staff and free WiFi to stay connected.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Electric vehicle charging point
  • Laundry facilities
  • Air conditioning
  • Non-smoking
  • Free WiFi

Main amenities (12)

  • Daily housekeeping
  • Outdoor pool
  • Coffee/tea in a common area
  • Garden
  • Front-desk safe
  • Water dispenser
  • Laundry service
  • Multilingual staff
  • Concierge services
  • Picnic area
  • Barbecue grills
  • Wedding services

Feel at home (6)

  • Children stay free
  • Sofa bed
  • Refrigerator
  • Private bathroom
  • Television
  • Garden
$82 nightly
The total price is $96
Sep 7 - Sep 8
Total with taxes and fees

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(11 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Room, 1 Queen Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 Queen Bed, Non Smoking

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(21 reviews)

Highlights

Air conditioning
Refrigerator
Flat-screen TV
Premium bedding
Sofa bed
Pillowtop bed
Blackout drapes/curtains
Private bathroom
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lounge

The Historic Brookdale Lodge, Santa Cruz Mountains

  • Pet friendly
  • Free parking
  • Free WiFi
  • Air conditioning
8.6 out of 10, Excellent, 941 reviews
$109 nightly
The price is $125
Aug 25 - Aug 26
Total with taxes and fees
The Historic Brookdale Lodge, Santa Cruz Mountains
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About the neighborhood

Map
9733 Highway 9, Ben Lomond, CA, 95005

What's nearby

  • Henry Cowell Redwoods State Park - 9 min drive - 6.4 km
  • Roaring Camp Railroads - 11 min drive - 7.5 km
  • University of California, Santa Cruz - 15 min drive - 10.1 km
  • Santa Cruz Beach Boardwalk - 23 min drive - 19.9 km
  • Mystery Spot - 24 min drive - 20.0 km

Getting around

  • Watsonville, CA (WVI-Watsonville Municipal) - 40 min drive
  • Norman Y. Mineta San Jose Intl. Airport (SJC) - 50 min drive
  • San Carlos, CA (SQL) - 66 min drive
  • San Francisco Intl. Airport (SFO) - 78 min drive

Restaurants

  • ‪Trout Farm Inn - ‬8 min drive
  • ‪Felton Donuts & Pastries - ‬7 min drive
  • ‪Fosters Freeze - ‬6 min drive
  • ‪Emerald Mallard - ‬7 min drive
  • ‪Taqueria Vallarta - ‬7 min drive

About this property

Quality Inn & Suites, Santa Cruz Mountains

Quality Inn & Suites, Santa Cruz Mountains is a great choice for a stay in Ben Lomond. Guests can enjoy the outdoor pool, and hiking/biking trails and mountain biking are nearby. Fellow travelers love the helpful staff.

Languages

English

At a glance

DONE

Hotel size

    • 25 rooms
    • Arranged over 2 floors
DONE

Arriving/Leaving

    • Check-in start time: 3:00 PM; Check-in end time: anytime
    • Express check-in/out available
    • Check-out time is 11 AM
    • Contactless check-out available
DONE

Special check-in instructions

    • An adult age 18 or older must assume all liability for the booking
    • Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
    • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
DONE

Required at check-in

    • Credit card, debit card, or cash deposit required for incidental charges
    • Government-issued photo ID may be required
DONE

Children

    • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
    • No cribs (infant beds)
DONE

Pets

    • Pets not allowed
WIFI

Internet

    • Free WiFi and wired internet access in public areas
    • Free WiFi and wired internet access in rooms
LOCAL_PARKING

Parking

    • Free onsite self parking
    • Onsite RV/bus/truck parking (fees apply)
    • Wheelchair-accessible parking on site
    • Electric vehicle charging point on site
DONE

Other information

    • Smoke-free property

Property amenities

Food and drink

  • Coffee/tea in a common area
  • Barbecue grills
  • Water dispenser

Traveling with children

  • Children stay free (see details)

What to do

  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Scooter/moped rentals nearby

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
  • Bicycle rentals

Facilities

  • 3 buildings/towers
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • An outdoor pool
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Vegan dining options
  • Vegetarian dining options
  • Humane treatment of captive wild animals
  • Local culture & ecosystem education
  • Double-glazed windows
  • At least 80% lighting from LEDs
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic soda bottles
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only

Accessibility

  • Braille/raised signage
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • 37-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Blackout drapes/curtains
  • King sofa bed
  • Premium bedding
  • Pillowtop mattress

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Eco-friendly toiletries
  • Hair dryer
  • Towels

Stay connected

  • Free WiFi and wired internet
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave (on request)

More

  • Daily housekeeping
  • Access via exterior corridors
  • Eco-friendly toiletries
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • LED light bulbs
  • Water-efficient showers only

Fees & policies

Policies

This property does not have elevators.
Guests can rest easy knowing there's a smoke detector on site.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards. Cash is not accepted.
Credit cards accepted: Visa, Mastercard, American Express, Discover, Diners Club, JCB International
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Also known as

Quality Inn Santa Cruz Mountains
Quality Inn Santa Cruz Mountains Ben Lomond
Quality Santa Cruz Mountains
Quality Santa Cruz Mountains Ben Lomond
Quality Inn Suites Santa Cruz Mountains
Quality Inn & Suites, Santa Cruz Mountains Hotel
Quality Inn & Suites, Santa Cruz Mountains Ben Lomond
Quality Inn & Suites, Santa Cruz Mountains Hotel Ben Lomond

Frequently asked questions

Does Quality Inn & Suites, Santa Cruz Mountains offer free cancellation for a full refund?

Yes, Quality Inn & Suites, Santa Cruz Mountains does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.

Is there a pool at Quality Inn & Suites, Santa Cruz Mountains?

Yes, there's an outdoor pool.

Are pets allowed at Quality Inn & Suites, Santa Cruz Mountains?

Sorry, pets aren't allowed.

Is parking offered on site at Quality Inn & Suites, Santa Cruz Mountains?

Yes, there's free self parking. RV/bus/truck parking and electric vehicle charging are available.

What are the check-in and check-out times at Quality Inn & Suites, Santa Cruz Mountains?

Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is 11 AM. Express check-in and check-out and contactless check-out are available.

What is there to do at Quality Inn & Suites, Santa Cruz Mountains and nearby?

Have fun with nearby activities like hiking and mountain biking. Enjoy a swim in the outdoor pool or use the hotel's other amenities, which include a picnic area and a garden.

What's the area around Quality Inn & Suites, Santa Cruz Mountains like?

Quality Inn & Suites, Santa Cruz Mountains is located by the river. Popular attractions include Santa Cruz Beach Boardwalk, which is 21 minutes away by car.

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Quality Inn & Suites, Santa Cruz Mountains Reviews

Reviews

8.0

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Popular mentions

Room
Service staff
Location
Breakfast
Bed
Forests
Booking
Restaurant
Trees
Mountain

Reviews

10/10 Excellent

Loved the place. It was located within walking distance of several restaurants the staff was friendly and helpful- would stay there again.
Carl, 2-night trip

10/10 Excellent

This is a lovely place and the staff were great. We arrived close to midnight after calling to say we were delayed and found a parking space had been reserved and the office still open with a friendly staff member present. Lovely setting. A+++
Brian, 1-night trip

10/10 Excellent

Clean and good location that I want
nora, 1-night trip

8/10 Good

Staff and service was great!
Donna, 1-night trip

10/10 Excellent

I love staying here, it’s quaint and there’s nothing like swimming in the pool while gazing at the redwoods surrounding the property. The staff is caring and attentive, helpful in every way. The beautiful rose bushes and unique river view add to the mountain charm of this place 👍
Deborah, 2-night trip

4/10 Poor

A nice quiet inn, but the rooms could use repair and refurbishment
Damian, 2-night trip

8/10 Good

Liked location, No coffee creamer
Craig, 1-night trip

10/10 Excellent

The hotel had a good location. was quiet and friendly atmosphere. wish that the handicap parking was better, needed more handicap spaces. it was nice that the hotel offered free vegitarian breakfast but wish there were more fruit items.
Stephen, 2-night trip

10/10 Excellent

Excellent hospitality
Damon, 5-night trip

8/10 Good

It was average, a bit outdated.
Linda, 2-night trip

10/10 Excellent

Super friendly staff member was a bright light at the end of a difficult travel day.
Amy, 1-night trip

8/10 Good

Room is larger than most motels, located in a quite place, which is important to us. The only complaint is you can hear the next-door guests.
Yue, 1-night trip

10/10 Excellent

Room was clean and AJ at the desk was very pleasant and helpful.
Karen, 1-night trip

6/10 Okay

Good for a quick overnight stay. Could definitely use some upgrades! Comfy mattress but if you’re a light sleeper (like me!) wouldn’t recommend staying here as walls are pretty thin & can hear the other guests. Won’t be staying here again! Friendly staff!
Beatriz, 2-night trip

4/10 Poor

The staff was superior. However the bathroom walls were covered in mold, the towels had stains, and the room had an old musty smell. The pool was too dirty to swim in. Bummer since this was one of the main reasons I booked this location during summer. The breakfast was not as advertised at all. Disappointed overall. Paid way way to much for the stay. Plus side, great coffee shop just down the road.
Bathroom mold
Bathroom mold
Bathroom mold
Sandra, 1-night trip

8/10 Good

Older motel that needs some upgrades
STEVEN, 7-night trip

10/10 Excellent

The place was nice nestled in the woods, but close to the small road town. The check in person was awesome. The bed was a bit hard but sleep able. The towels were plenty and new. We enjoyed our stay
Tony, 1-night trip

6/10 Okay

The man who checked me in was genuinely nice and seemed to enjoy his job. He shared the high temperature of the day and details about the pool. He got us a room early and made easy conversation. Our room was just cleaned and simple. It was our bathroom that was why we rank fewer stars. There was mold and mildew throughout the shower and entire bathroom. We were in a hurry so didn’t ask for a new room But not something we like to see and especially because it was so obvious.
Kelsey, 1-night trip

10/10 Excellent

Reception nice. Clean, quiet, safe, comfortable, & off the Main Street.
Terry, 1-night trip

6/10 Okay

Felton

Stay was fine but there was not blackout curtain in the room, only the sheer curtain. Glad there was a coffee maker in the room
1-night trip

10/10 Excellent

🐣
Damon, 3-night trip

10/10 Excellent

👌
Damon, 5-night trip

10/10 Excellent

🔥🔥🔥🔥
Andrew, 2-night trip

4/10 Poor

Very strong smell of soap or disinfectant, gave me a migraine
Meena, 2-night trip

10/10 Excellent

Great place, very comfortable!
Tessa, 1-night trip