Stayed for one night while traveling and unknown to us there was a very large and loud nighttime wedding reception directly under our window .
We asked to move with no response , we asked why they put us in that room with no response.
Not happy with the management and their lack of response.
Nice hotel and facilities if you get the right room but don’t expect service from management
Michael
ทริปโรแมนติก 1 คืน
10/10
Our stay was great. The place was clean, service was top notch. My only complaint is, although my husband said the coffee was great, I am a tea drinker and there was none. A little disappointing. I did enjoy the fruit flavored water. And really appreciated the bottles of water. The pool was great. Would definitely go back.
Tina
ทริปกับครอบครัว 4 คืน
2/10
Didn’t like
Milan
ทริป 3 คืน
2/10
It took 40 minutes to check in… we stood in line for 15, 20 minutes and then they told us our room wasn’t ready yet. This is about 4:30, rooms are supposed to be ready by 4:00. The people at the desk were incompetent and had to help each other to check in guests and the credit card machine was not working. Then got to our room, took off my shoes and carpet was wet and mushy,gross, there was a manager for cleaning crew by our room and when I said the carpet was….. he said wet and mushy. Like he already knew. They put us in another room. It’s now 5:15 and we have to get ready for a formal by 6:00 only to find out that there is no shuttle, which was stated on the web site. For the price of the rooms and what we got I give it a -1. I have had better rooms for far less. This was supposed to be a 5 star and the rooms are outdated and the restaurant next door was so highly priced. We had appetizers and didn’t 150.00. I will never again stay at this hotel nor recommend it
Tammy
ทริปโรแมนติก 2 คืน
10/10
We stay here every time we go on a cruise out of Ft Lauderdale. We just love Boca so that’s our choice. Great dining options, the mall is right there and the hotel is beautiful. The pool and bar is always fun. The meat market next door for dinner is so convenient and delicious. Can’t wait to come back.
Terri
ทริปโรแมนติก 1 คืน
10/10
Hotel muito bem localizado, no centro de Boca, perto do shopping e restaurantes. Quarto super limpo e bem mobiliado. Nosso quarto dava para a rua, então ouvimos um pouco de barulho de carro à noite, mas nada exagerado que não deu para dormir. Mas acho que se pedir um quarto que não seja para a rua principal, deve ser mais silencioso. Café da manhã pago à parte no restaurante, super gostoso, ambiente lindo. Recomendo. Como estava frio, não aproveitamos a piscina, mas a área externa é muito bonita.
Carla
ทริปกับครอบครัว 1 คืน
8/10
Wish there was a reasonable restaurant in the hotel. Nothing nearby (walkable). That was really my only complaint. Shuttle to airport would have been a plus, but not a big deal
Nancy
ทริป 3 คืน
10/10
Alexa
ทริป 2 คืน
10/10
Carina
ทริป 1 คืน
10/10
Very unique
MARIE
ทริปกับครอบครัว 1 คืน
8/10
The hotel is bustling with business on the ground floor, so try to get a room on a higher floor. Overall the hotel is a little noisy. Housekeeping did an excellent job every day, however. Wish there were more amenities. Mini bar, room service, etc
ผู้เข้าพักจริง
ทริปกับครอบครัว 3 คืน
10/10
Very friendly front desk, thank you!
Jillian
ทริป 1 คืน
10/10
They no longer offer free breakfast unless you are platinum members. This was not the case when we were there last year. Just know before you go.
Jason
ทริปกับครอบครัว 8 คืน
10/10
Dionne
ทริป 1 คืน
10/10
Beautiful hotel with a nice pool and fantastic restaurant and bar. The Meat Market has delicious fun drinks and a pool party on Sundays.