Really enjoyed a 5 night stay at the Sense Resort. It's a little further South than the normal, iconic Tuscan coast resorts which is why we chose to stay. However, that does mean that it's a little further away from the main tourist spots and the Follonica lacks the choice of retail, restaurants and entertainment of other well known resorts.
The hotel is nice, although I'd say it's more 4 than 5 star with some thought and investment needed to bring it up to a true five star standard.
The good: The beach is sandy, clean and there's an allocation system for cabanas and deck chairs - so absolutely no fighting for space! The restaurant staff are amazing. How they cope in the heat with trousers, shirts and ties is beyond me. The rooms are good standard and clean, although the bathroom doesn't have an extractor fan - so it gets very hot with the shower on.
The "could be better". Some staff are not nearly as good as the restaurant team - particularly the bellhops and reception. The carpet covering the corridor of the room blocks is old, worn and smells really bad. We actually had to hold our breath from the lift to our room the smell was so bad. Nowhere really to lounge with a coffee or cocktail - seems a really big miss for a hotel aspiring to 5 star. The pool is stuck at the end of the car park, nowhere near the beach or other amenities. Finally, although the standard of food is generally good, choice is limited, no cocktail menu and it's expensive.