Where do I begin...
- the room was much smaller than advertised
- the room did not have anything close to a "mountain view," all that could be seen is the building next door
- the air conditioning did not work
- typical setup where the lobby and common spaces are very nice but the rooms are old and dilapidated
- the bed was like a piece of cardboard, massively uncomfortable
- I informed them right away I did not like the room but management would not a give a refund