Av. 10 de Julio 2, Col, Puntilla, Ciudad del Carmen, CAM, 24139
What's nearby
El Zacatal Bridge - 3 min walk - 0.3 km
Our Lady of Carmen Church - 3 min drive - 2.0 km
Victoriano Nieves Cespedes Museum - 4 min drive - 2.7 km
Carmen XXI Convention Center - 5 min drive - 5.2 km
Norte Beach - 15 min drive - 5.8 km
Getting around
Ciudad Del Carmen, Campeche (CME-Ciudad del Carmen Intl.) - 11 min drive
Restaurants
Cocteleria Cajun - 3 min walk
El Marino - 6 min walk
Mercado de Mariscos - 6 min walk
La Marina del Chino Pochote - 3 min walk
La Almendrada - 17 min walk
About this property
Fiesta Inn & Loft Ciudad del Carmen
Take in the views from the rooftop terrace when you stay at Fiesta Inn & Loft Ciudad del Carmen. After taking a dip in one of the 2 outdoor pools, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge.
Languages
English, Spanish
At a glance
Hotel size
253 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Express check-in/out available
Minimum check-in age: 18
Check-out time is noon
Contactless check-out available
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi and wired internet access in rooms
Parking
Free onsite self parking
Wheelchair-accessible parking on site
Onsite parking includes off-street options
Other information
Smoke-free property
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Barbecue grills
Shared microwave
Shared refrigerator
24-hour room service
Working away
24-hour business center
Meeting rooms
Computer station
Services
24-hour front desk
Concierge services
Dry cleaning/laundry services
Luggage storage
Pool loungers
Facilities
2 buildings/towers
Built in 2016
Rooftop terrace
Television in common areas
Fitness center
2 outdoor pools
Double-glazed windows
Banquet hall
Reception hall
Dock
Outdoor entertainment area
Outdoor furniture
Accessibility
Elevator
Wheelchair-accessible path of travel
Wheelchair-accessible parking
Wheelchair-accessible registration desk
Wheelchair-accessible lounge
Grab bar near toilet
Transfer shower
Room amenities
Be entertained
29-inch flat-screen TV
Cable TV channels
Home comfort
Air conditioning
Iron/ironing board
Sleep well
Blackout drapes/curtains
Bed sheets provided
Freshen up
Private bathroom
Shower only
Free toiletries
Hair dryer
Towels
Stay connected
Desk
Free WiFi and wired internet
Free local calls
More
Daily housekeeping
In-room safe
Special features
Dining
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately MXN 249.4 for adults and MXN 194.88 for children
Pool, spa, & gym (if applicable)
Pool access available from 10:00 AM to 10:00 PM
Policies
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.
This property accepts credit cards, debit cards and cash.
Cashless transactions are available.
Also known as
Fiesta Inn Ciudad Carmen Laguna Términos Ciudad del Carmen
Fiesta Inn Ciudad Carmen Laguna Términos
Fiesta Ciudad Carmen Laguna Términos Ciudad del Carmen
Fiesta Ciudad Carmen Laguna Términos
Fiesta Ciudad Carmen guna Tér
Fiesta & Loft Ciudad Carmen
Fiesta Inn Loft Ciudad de Carmen
Fiesta Inn & Loft Ciudad del Carmen Hotel
Fiesta Inn Ciudad del Carmen Laguna de Términos
Fiesta Inn & Loft Ciudad del Carmen Ciudad del Carmen
Fiesta Inn & Loft Ciudad del Carmen Hotel Ciudad del Carmen
Frequently asked questions
Does Fiesta Inn & Loft Ciudad del Carmen offer free cancellation for a full refund?
Yes, Fiesta Inn & Loft Ciudad del Carmen does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Fiesta Inn & Loft Ciudad del Carmen?
Yes, there are 2 outdoor pools. Guests have pool access from 10:00 AM to 10:00 PM.
Are pets allowed at Fiesta Inn & Loft Ciudad del Carmen?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Fiesta Inn & Loft Ciudad del Carmen?
Yes, there's free self parking.
What are the check-in and check-out times at Fiesta Inn & Loft Ciudad del Carmen?
Check-in start time: 3:00 PM; Check-in end time: midnight. Check-out time is noon. Express check-in and check-out and contactless check-in and check-out are available.
What is there to do at Fiesta Inn & Loft Ciudad del Carmen and nearby?
Fiesta Inn & Loft Ciudad del Carmen has 2 outdoor pools and a fitness center.
Are there restaurants at or near Fiesta Inn & Loft Ciudad del Carmen?
Yes, there's an onsite restaurant.
What's the area around Fiesta Inn & Loft Ciudad del Carmen like?
Fiesta Inn & Loft Ciudad del Carmen is located on the Ciudad del Carmen Strip, a short 3-minute walk from El Zacatal Bridge and 7 minutes' walk from Laguna de Terminos.
Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.0/10
Cleanliness
8.0/10
Staff & service
7.6/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
4/10 Fair
Aug 5, 2024
The hotel is not very clean. The room I had smelled damp and the sheets were wet.
Daniel
Daniel, 1-night trip with friends
Verified Expedia guest review
4/10 Fair
May 29, 2024
Shiro
Shiro, 1-night trip
Verified Expedia guest review
4/10 Fair
Dec 24, 2023
Necesita mucho mantenimiento
hotel en malas condiciones, mantenimiento pobre
Verified traveler
1-night family trip
Verified Hotels.com guest review
10/10 Exceptional
Aug 18, 2023
Grew staff!
Robert
Robert, 1-night family trip
Verified Expedia guest review
6/10 Good
Jul 28, 2023
The restrooms in the lobby were very dirty
Jorge Carlos
Jorge Carlos, 1-night trip
Verified Expedia guest review
8/10 Very Good
Apr 7, 2023
The area around the hotel was a bit run down & scary to drive through at night, but the hotel itself was very clean and the check-in staff & bellman were extremely friendly & attentive. We arrived late & chose to eat at the restaurant in the hotel. There were just 2 of us & neither spoke much Spanish. We ordered a Cerveza (beer) & a rum & coke. The waitress had to send another waiter over to take our order, which was fine. He took forever to bring our drinks out. Then my boyfriend ordered a hamburger & fries & I order the ceviche. After a very long wait, they brought his meal out & said mine would be out shortly. I told him to go ahead & it his while it was hot. By the time mine came out, he was through eating, & to top it off, my ceviche tasted like they had just made it. The fish had not been properly marinated long enough & I could not eat it. Needless to say, the hotel restaurant food & service was horrible, but our room & interaction with the rest of the hotel staff was excellent!
Verified traveler
1-night trip
Verified Hotels.com guest review
8/10 Very Good
Mar 16, 2023
Adrian
Adrian, 1-night trip
Verified Expedia guest review
2/10 Poor
Feb 7, 2023
Everything it’s completely dirty, floors, furniture, the property it’s literally falling apart, do not book this property
Cesar Badir Sesin
Cesar Badir Sesin, 1-night family trip
Verified Expedia guest review
10/10 Exceptional
Nov 23, 2022
It’s a little far from the malecón but it was clean and quiet.
Juan Carlos Salgado
Juan Carlos Salgado, 4-night romance trip
Verified Expedia guest review
8/10 Very Good
Jul 14, 2022
Muy limpio y personal muy amable
Diana Ruby
Diana Ruby, 1-night family trip
Verified Expedia guest review
6/10 Good
Jun 14, 2022
Our key didn’t work all the time we have to call for service but the we have to wait 10min. Our room wasn’t ready on time.
Alberto
Alberto, 1-night trip
Verified Expedia guest review
2/10 Poor
May 26, 2022
Nothing. Customer service was terrible.
oscar a
oscar a, 1-night family trip
Verified Expedia guest review
2/10 Poor
Apr 22, 2022
Rooftop pool looks nothing like the picture. No hammocks. Front desk was the worst. Complained about not having towels twice. Told them the tv in one of the rooms wasn’t working twice- they didn’t try to fix it. They only cleaned one of the rooms. In one room, the sink was leaking. We told them- they didn’t try to fix it. In the other room the bathroom lights would turn off randomly. The AC only worked in one room. At check out, they didn’t even ask how was my stay. I was waiting for them to ask me so I can tell them I had a horrible experience. Never coming back to that place.
Margarita
Margarita, 2-night family trip
Verified Expedia guest review
10/10 Exceptional
Mar 3, 2022
Buena opción! Limpio y tranquilo!
Adrian
Adrian, 1-night business trip
Verified Expedia guest review
2/10 Poor
Feb 17, 2022
Horrible service. Everything was dirty and some things did not work
Teresa
Teresa, 1-night family trip
Verified Expedia guest review
8/10 Very Good
Jan 18, 2022
Lovely place
Great location. Lovely pool. Welcoming staff and locals
Simon
Simon, 2-night family trip
Verified Hotels.com guest review
2/10 Poor
Aug 20, 2021
Very unprofessional front desk staff
Verified traveler
1-night trip
Verified Expedia guest review
8/10 Very Good
Aug 10, 2021
Instalaciones
Instalaciones en buen estado
Verified traveler
1-night business trip
Verified Hotels.com guest review
2/10 Poor
Jul 4, 2021
Me entregaron una habitación sucia, con detalles de mantenimiento: hongo en plafón del baño, extractor lleno de polvo, el teléfono muy vició así como el control de televisión, no percibí protocolos de sanitización, tuve que pedir al gerente del hotel que revisara los detalles, quien se encargó de que me entregaran otra habitación, la cual era más amplia y en mejores condiciones, pero la televisión no funcionó. No se deben entregar así las habitaciones, habla de mucha falta de atención para sus clientes.
Verified traveler
1-night business trip
Verified Expedia guest review
4/10 Fair
Jul 2, 2021
The shower valves were in bad conditions
Verified traveler
3-night family trip
Verified Expedia guest review
10/10 Exceptional
Jun 14, 2021
Rafael
Rafael, 1-night trip
Verified Hotels.com guest review
10/10 Exceptional
May 31, 2021
Front desk was helpful. Hotel was clean and comfortable. Great price. Close to everything
Matthew
Matthew, 2-night business trip
Verified Hotels.com guest review
4/10 Fair
May 31, 2021
Checking in a building and the room is in another building. Checking in agente gave us room that was not clean, had to go back to the other building for a new room, phones do not work in the rooms. Our new room did not have towels... had to go back to the other building and ask for towels.... very inconvenient!
Verified traveler
1-night romance trip
Verified Expedia guest review
10/10 Exceptional
May 7, 2021
Good
It was amazing the only things its the huge line for breakfast. That take a wile