Enjoy your visit to Almaty with a stay at Novotel Living Almaty Jetisu. Guests can enjoy Modern European cuisine at Line Brew Reserve, which serves lunch and dinner, and the sauna makes for a relaxing end to the day. Other highlights at this eco-certified hotel include a bar/lounge and a steam room.
Languages
English, Italian, Russian, Turkish
At a glance
Hotel size
55 rooms
Arranged over 5 floors
Arriving/Leaving
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out time is noon
Restrictions related to your trip
Check COVID-19 restrictions.
Special check-in instructions
Front desk staff will greet guests on arrival
Required at check-in
Credit card, debit card, or cash deposit required for incidental charges
Government-issued photo ID may be required
Minimum check-in age is 18
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one*
Children
No cribs (infant beds)
Pets
Pets not allowed
Service animals welcome
Internet
Free WiFi in public areas
Free WiFi in rooms (speed: 25+ Mbps)
Parking
Free covered onsite self parking
Wheelchair-accessible parking on site
Electric vehicle charging point on site
Transfers
Airport shuttle on request (available 24 hours)*
Other information
Designated smoking areas
Property amenities
Food and drink
Buffet breakfast (surcharge) 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends
Restaurant
Bar/lounge
Coffee shop
Water dispenser
Working away
Meeting room
Conference space (646 square feet)
Services
24-hour front desk
Dry cleaning/laundry services
Luggage storage
Facilities
1 building/tower
Built in 2021
Sauna
Steam room
Local culture & ecosystem education
Double-glazed windows
At least 80% lighting from LEDs
No plastic soda bottles
No plastic coffee stirrers
No plastic drinking straws
No plastic water bottles
Reusable cups only
Reusable tableware only
Banquet hall
Accessibility
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Visual alarms in hallways
Wheelchairs available on site
Stair-free path to entrance
Room amenities
Be entertained
65-inch Smart TV
Satellite TV channels
Home comfort
Air conditioning
Espresso maker
Electric kettle
Bathrobes and slippers
Iron/ironing board
Sleep well
Hypo-allergenic bedding
Blackout drapes/curtains
Soundproofed rooms
Bed sheets provided
Freshen up
Private bathroom
Shower only
Eco-friendly toiletries
Hair dryer
Towels
Toothbrush and toothpaste
Toilet paper
Stay connected
Desk
Free WiFi (speed of 25+ Mbps)
Phone
Desk chair
Food and drink
Mini-fridge
Microwave
Kitchenette
Stovetop
Free bottled water
Cookware, dishes, and utensils
Dishwasher
Dining table
More
Daily housekeeping
In-room safe
Eco-friendly toiletries
Eco-friendly cleaning products provided
LED light bulbs
Water-efficient showers only
Special features
Dining
Line Brew Reserve - This restaurant specializes in Modern European cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar.
Line Brew Reserve Bar - Onsite bar. Open daily.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Fees & policies
Optional extras
Buffet breakfast is offered for an extra charge of approximately KZT 6500 per person
Airport shuttle service is offered for an extra charge of KZT 6000 per vehicle (one-way, maximum occupancy 4)
Policies
If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
This property accepts credit cards, debit cards and cash.
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).
Also known as
Novotel Living Almaty Jetisu Hotel
Novotel Living Almaty Jetisu Almaty
Novotel Living Almaty Jetisu Hotel Almaty
Novotel Living Almaty Jetisu (Opening January 2022)
Frequently asked questions
Does Novotel Living Almaty Jetisu offer free cancellation for a full refund?
Yes, Novotel Living Almaty Jetisu does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
Are pets allowed at Novotel Living Almaty Jetisu?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Novotel Living Almaty Jetisu?
Yes, there's free self parking. Electric vehicle charging is available.
Is airport shuttle service offered by Novotel Living Almaty Jetisu?
Yes, an airport shuttle is available. The charge is KZT 6000 per vehicle one-way.
What are the check-in and check-out times at Novotel Living Almaty Jetisu?
Check-in start time: 3:00 PM; Check-in end time: anytime. Check-out time is noon.
Is there an onsite casino at Novotel Living Almaty Jetisu?
No, this hotel doesn't have a casino, but Casino Zodiak (7-min drive) is nearby.
What is there to do at Novotel Living Almaty Jetisu and nearby?
Novotel Living Almaty Jetisu has a sauna and a steam room.
Are there restaurants at or near Novotel Living Almaty Jetisu?
Yes, Line Brew Reserve offers Modern European cuisine.
Does Novotel Living Almaty Jetisu have self-catered rooms fitted with kitchens or kitchenettes?
Yes, a kitchenette is available in every room, and also includes a stovetop, a dishwasher, and a microwave.
What's the area around Novotel Living Almaty Jetisu like?
Novotel Living Almaty Jetisu is a short 14-minute walk from 28 Panfilov Heroes Memorial Park and 14 minutes' walk from Zenkov Cathedral.
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
9.4/10
Cleanliness
9.4/10
Staff & service
9.8/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Exceptional
Dec 27, 2024
Excellent location.
We booked a one BR Apartment for a family of 4 including 2 kids (5 yo).
The apartment and the bathroom was spacious and fully equipped. The sofa bed in the living room converted to a pull out bed (unfortunately it is the most uncomfortable bed for 2).
The location of the hotel is excellent, with 2 minutes walk to the famous Arbat Street.
There are plenty of supermarkets around, with a huge Magnum store just across the road in Lumier building.
BAKUL
BAKUL, 5-night family trip
Verified Hotels.com guest review
8/10 Very Good
Nov 26, 2024
Kemal
Kemal, 7-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 19, 2024
Verified traveler
4-night trip with friends
Verified Hotels.com guest review
10/10 Exceptional
Sep 9, 2024
Tong
Tong, 4-night business trip
Verified Hotels.com guest review
10/10 Exceptional
Sep 4, 2024
Tong
Tong, 5-night trip
Verified Hotels.com guest review
6/10 Good
Jun 26, 2024
james
james, 4-night trip
Verified Hotels.com guest review
8/10 Very Good
Sep 24, 2024
laurent
laurent, 3-night trip
Verified Hotels.com guest review
10/10 Exceptional
Mar 13, 2024
지금까지 숙박했던 노보텔 중 가장 깔끔하고 시설도 편리했습니다. 다만, 업무 출장이었는데, 인터넷 속도 문제로 약간 답답함을 느꼈습니다.
Verified traveler
3-night business trip
Verified Hotels.com guest review
8/10 Very Good
Sep 23, 2023
It was decent and had a comfortable stay. Especially staffs were supportive and kind.